CHANDELIER SHACK

unknown

Good for another 27 years! Very reasonable.

They are local. It is a lighting store, mostly chandeliers. I liked the variety and choices of stuff and the customer service.

Stone faced sconces were purchased several months prior. After having hung and attempt to remove stickers (which ironically contained instructions on how to safely clean) on front, sticky residue remained. I called previous owner who made suggestions of removal. I was told if unsuccessful, he would return to manufacturer for exchange or refund. It took several weeks to have professionally removed. By time I returned to Chandelier Shack, a new owner was in place. He did not introduce himself, just stated that these sconces, which I had paid to have mounted and unmounted, could no longer be returned to manufacturer as he was new owner and no longer worked with this manufacturer. I requested he contact manufacturer and he refused. No one else in the store would assist. He discussed how he would lose money if he returned these, and as a business owner could not do this for me. I ended up sanding the stone and again paying to have sconces hung in my home. But spent hours and alot of money on this situation. I feel he could have offered to call the manufacturer for me and for securing future business with me, as I have spent at least $5000 with this company in the past, should have been more professional in his dealings with me.

See above

unknown

Very helpful in finding what we were looking for at a reasonable price.