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ARROW DOOR

Garage Doors

About us

3 EMPLOYEES. NO SUBS. CHARGES BY THE HOUR. TRAVEL CHARGES MAY APPLY.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

GARAGE DOORS AND OPENERS, SERVICE AND REPAIR ON ALL MAKES AND MODELS.

Amenities

Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Patricia K.
05/2017
5.0
garage doors
  + -1 more
System replaced and working fine. This is the 2nd time I've used this company and will continue to use.
Description of Work: new garage opener system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy Jo B.
11/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Put in a garage door opener
Rating CategoryRating out of 5
Yes, I recommend this pro

SHARON O.
09/2015
5.0
garage doors
  + -1 more
Great experience! Tom was extremely helpful , professional, and prompt. Definitely use him again! He made such an effort to come out before his two week vacation!
Description of Work: Replaced broken coil and hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KATHY V.
02/2015
5.0
garage doors
  + -1 more
I had Arrow replace my springs about a year and a half ago. He was very punctual and the door worked great. The door was going up and down a little rough in the last few months so we bought the Angie's list groupon for a tune up from another door company. We should have just contacted Arrow again. The groupon was basically a way for an angies list sponsored company to give me the hard sales pitch after I already paid for a "discounted" service. They said I needed to spend another $740 to get it working right, including replacing my 18 month old spring. I decided to call Arrow after they left and Arrow came right out and provided an adjustment for me at no charge. Arrow stands behind their work and will be the only door company we call from here out. I will need a new garage door soon and I'll use Arrow for sure.
Description of Work: Arrow replaced the springs on my very old garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George P.
12/2014
5.0
garage doors
  + -1 more
Arrow Door are exemplary, honest professionals. We had a garage door installed by them way back in the 90's, and our remote was not working. We thought that it might either be the remote that is broken, or the main garage opening unit itself. It turned out that our remote had a loose internal connection, and just needed a minor fix. He opened up the unit, and showed me which connections to solder for the easy fix. All on his time, without charging me a penny! This is an example of 'old school' honesty, integrity, and competence that speaks volumes! I will always call Arrow door for my garage door needs! Arrow comes highly recommended by our family!
Description of Work: He came out, and was very honest and forthright about my older garage door opener and remote. My remote was not working, and he showed me a simple fix by opening the unit. He could have charged me for a new opener and remote, but didn't! He was gracious enough to show me how to repair my remote on his time!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID S.
04/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

LINDA A.
03/2014
5.0
garage doors
  + -1 more
I called Arrow Door and they were able to get to me very quickly. He was able to fix everything and he was very nice. He was also very competent and professional.
Description of Work: I hired Aroow Door to install a new door opener.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Kathleen J. B.
02/2014
5.0
garage doors
  + -1 more
Tom worked with his daughter, who also did a great job. Good to see professional women in the trades.
Description of Work: They removed old overhead garage door opener and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LISSA K.
09/2011
4.0
garage doors
  + -1 more
I requested Arrow door come to my home to provide an estimate for replacing my garage door opener. Tom was courteous and prompt, but pricey. I ended up using a different service provider.
Description of Work: Estimate for replacing garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine D.
02/2011
5.0
garage doors
  + -1 more
I called for service mid-morning when I found that my garage door was broken, and someone came to fix it by mid-afternoon. The owner was unavailable to do the work, so a temporary (former) employee came to do the job. He did excellent work and had wonderful things to say about the owner and his work - dedicated workers can say a lot about a business/work ethic. I was very happy with the service and will definitely count on this company when (if!) I need more work done! I don't remember the price, but I do remember believing that I received a good value.
Description of Work: I should have submitted this a few years ago, as I can't remember the details or the price! Basically, something broke on my garage doors (pulley?). . . . .and it would close after opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

jeri J.
11/2010
5.0
garage doors
  + -1 more
I called Arrow door to fix my garage door springs . They complete the repair in a little over an hour with no problems.
Description of Work: Tom at Arrow door fixed my garage door springs which had broken over the weekend. He was prompt, courteous, and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ELIZABETH H.
07/2006
5.0
garage doors
  + -1 more
The price was very reasonable, and he gives a senior discount!
Description of Work: My garage door would open, and it would not close. They came and fixed the job, and the door works now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    4562 LANSING DR, North Olmsted, OH 44070


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    ARROW DOOR is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    ARROW DOOR accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, ARROW DOOR does not offer free project estimates.
    No, ARROW DOOR does not offer eco-friendly accreditations.
    No, ARROW DOOR does not offer a senior discount.
    Yes, ARROW DOOR offers emergency services.
    No, ARROW DOOR does not offer warranties.
    ARROW DOOR offers the following services: GARAGE DOORS AND OPENERS, SERVICE AND REPAIR ON ALL MAKES AND MODELS.

    Contact information

    4562 LANSING DR, North Olmsted, OH 44070


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM