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The Window Source Of Akron-Canton

Windows, Doors

About us

We’re a family owned company backed by a national brand. This gives our customers the confidence of knowing that they are getting a proven product while helping the local economy. We make a promise to our customers with an unrivaled Lifetime Warranty so they can rest assured if something happens to their windows or doors we will fix it.

Business highlights

12 years of trusted experience

Services we offer

Replacement Windows & Doors.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-15 of 15 reviews

Trudy J.
10/2018
5.0
replacement windows
  + -1 more
I can't tell you how happy I am with this beautiful window! Quality material and perfect installation! The best choice I've made in a long time!
Description of Work: Replace an enormous bow window in the front of my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C R.
07/2017
5.0
replacement windows, doors
  + 0 more
I just had all the windows in my home, my front entry door, my storm/screen door, and my 12' sliding glass door replaced. All were replaced with triple pane glass. Window Source was AMAZING! The price they quoted was final. Even though my front door needed several adjustments that caused more time, work, and parts, the price was still the same. They were professional, showed up on time, cleaned up after them selves, and were friendly. I had a crew of 5 that were at my home a day and a half, and they all spoke English! After they installed each item, they cleaned up the inside with a portable cordless vacuum, and cleaned the outside entirely. No scraps or trash left behind. I highly recommend Window Source.
Description of Work: Replaced all my windows, front door, storm door, and sliding glass door; all with triple pane glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Patrice B.
05/2017
5.0
replacement windows
  + -1 more
Fast, efficient and no inconvenience! And when I needed a service call for a very minor thing, they responded quickly!!
Description of Work: Eric's team replaced all my windows at much less cost than many others and they still were the next to highest energy efficient windows and qualified for a tax deduction!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia C.
03/2017
2.0
replacement windows
  + -1 more
At first contact, the receptionist was very helpful to get all the details and schedule a date and time for an estimate of the project, but never disclosed that there was a 4 window minimum. They never showed up to estimate the project and never called to discuss there was a window minimum. I had to call in 2 hours later and the rep who answered had all my information and details of the project and indicated that I was on the schedule but did not know why someone didn't come out. I called in AGAIN the next day and the receptionist had to find out from the owner he did not want to do the project because of the '4 window minimum'. I asked for a referral and she said, "Sorry, I don't know any company to refer you to." If you are unable or unwilling to do the work, let a client know in advance so as not to waste time. I can not give an opinion of the quality of work or the pricing because neither an estimate or completion of project was realized.
Description of Work: 2 large commercial windows in a retail plaza.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from The Window Source Of Akron-Canton
I'm sorry we couldn't help you with your project. The main reason we couldn't is because you don't own the commercial property that you wanted a quote on. We have a company policy that we only meet with the property owner or we at least speak to them before going out to write a quote. We do this for legal reasons as well as professional reasons. Thank you and I wish you well on getting those windows replaced.

jenevieve D.
09/2016
5.0
replacement windows
  + -1 more
they were amazing. Very professional and consistent. The guys were very precise and the pricing was amazing. Eric is an amazing Business owner and takes very good care of his clients. Will be referring The Window Source to everyone we know.
Description of Work: replaced all of the windows on our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

John M.
08/2016
5.0
replacement windows
  + -1 more
I own several rental properties and formerly used Window World as the replacement contractor for many of them. The last estimate was higher than normal so I thought I would shop and compare prices and quality. Eric came out from Window Source to discuss price, quality, and installation. I was very impressed with his professionalism, the quality, and instead of waiting 2 months for Window World installation he stated he could have them installed in 2 weeks. Yesterday they did the install and a much cleaner, quicker, and professional job than I have ever had before. I will definitely use Window Source for future window projects. They exceeded my expectations!
Description of Work: Exactly as described when I signed the contract. I am assuming the window quality will be as good as the sales and service installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

BRETT & VALERIE W.
08/2016
5.0
replacement windows
  + -1 more
The Window Source of Akron-Canton team did an outstanding job from initial job quote to job completion. Chris was very courteous and professional on the initial visit, and his estimate was direct and to the point - no needless "sales script" you often run into. The estimate was clear and transparent - you knew what the options were and Chris did a great job of walking through all the options. Upon selecting them, they had a crew out to measure within a few days and I was advised it would be another 4-6 weeks before the windows arrived and installed. To our surprise, they called 2 weeks later and said the windows would be ready to install in the next few business days! The crew (Sean, Jeff, John) were very professional and did an excellent installation. They were quick, efficient, and did top quality work. I was impressed at how they treated the install as if it were their very own. They completed the job in 3 hours and cleaned up well. I will definitely be doing business with The Window Source of Akron-Canton again as we have more windows in our 22 year-old home to replace.
Description of Work: Replaced 5 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Tom T.
08/2016
5.0
replacement windows
  + -1 more
We felt comfortable with the sales process. The installation team was very professional and did an excellent job. We were very pleased with the finished product.
Description of Work: Installed windows and plantation shutters on entire house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

alicia T.
08/2016
5.0
replacement windows
  + -1 more
Salesman that provided quote was polite, courteous and very patient with my timeline and very responsive with all communication. Installation was handled by a very experienced and efficient crew. The windows look fantastic - I am thrilled with them and extremely happy with the professionalism and quality of this company.
Description of Work: Replaced 14 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Tom M.
08/2016
5.0
replacement windows
  + -1 more
Completed on time. Quality job.
Description of Work: Installed a window

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Denise P.
08/2016
5.0
replacement windows
  + -1 more
Eric and his team did a wonderful job installing my windows. They completed the job in a very timely matter and left no mess behind. I couldn't be happier! My experience with this window company was superb! I choose the middle of the road window and I am very pleased with the performance. My monthly gas bill, which is on a budget payment plan, decreased by $23 dollars per month, the noise from the outside is almost null, and I love the way they look! Best investment I have ever made. I highly recommend this company. The work was excellent and their prices could not be beat!
Description of Work: I had all the windows in my home replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ed S.
08/2016
5.0
replacement windows
  + -1 more
They were very professional, they were a pleasure to work with, Eric was very helpful in providing an honest transparent estimate, the installers were on time did and outstanding job with minimal intrusion. they also cleaned up after themselves when they left it was as if they had never been there. They took the time after the installation to explain the windows functions. will have 9 more windows that need replacing and we will absolutely use them again. Thank you guys for making this a pleasurable experience.
Description of Work: The window source supplied us with 9 windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Bill Y.
08/2016
5.0
replacement windows
  + -1 more
Everything went as planned. The installers were professional and courteous. Explained what they were going to do and did it! Very pleased and satisfied!
Description of Work: Installed 3 new Windows, removed 3 Windows, wrapped an additional 7 Windows and cleaned all there mess up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

David L.
08/2016
5.0
replacement windows
  + -1 more
I have used this company once before and I was very pleased with every aspect of the service from top to bottom. Both times this work was installation in rental properties which I own. Many years ago I worked for a company that sold replacement windows. Window Source is very competitive in price and understand the needs of people like myself that wish to keep the cost down and still have a quality product and nice looking job once it's all finished. Many companies will not even quote work to a landlord with rentals. Window Source has a repair and replacement guaranteed you will not get from any others that I am aware of. I would definitely recommend Window Source again and I plan in the near future to have more work done by them. My own residence needs a dozen windows updated and I will definitely be giving them a call as soon as I decide to get this project started. The install crew that just finished my last job did a fantastic job getting there on time, getting started and finished far ahead of the schedule I was first quoted. Everything was cleaned up when they left and I couldn't be more satisfied. The neighbors all commented how much nicer the house looked after the new update.
Description of Work: I had 15 windows replaced in an older home which I rent out. They arrived almost immediately after I called for an estimate. There was a very thorough explanation of what was available and what to expect from their installation and the products they have to offer. I placed my order that same day and the salesman assured me he would put a rush on the order that day. All the old windows were replaced and exterior was wrapped with new capping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Brent S.
04/2016
1.0
replacement windows
  + -1 more
Terrible! The installers scratched my new floor while installing the front entry door. Every single window they installed leaked cold air this winter as did my sliding glass door. The door frame on the entry door developed a bubble and I originally called in and talked to the receptionist about this before the Thanksgiving holiday and received no return call from the owner. I waited until after the holidays to contact them again and got the owner and sent him pictures on January 4th. The repair finally happened on April 25th after many conversations and excuses. I had told him my windows were leaking cold air and his response was "I assure you there is insulation and caulking on all four sides and if the air is coming from under the wood trim that is out of the area we work on and I would recommend caulking it." I painted the wood trim they removed and reinstalled during window installation to cover up the nail marks so I know some of the trim was removed. He never came out to look at any of my concerns, he did say he would have the install crew look at the windows when they came out to repair the door, they didn't even offer to look at the windows when they were out. Each time the crew was out they left a mess for us to clean up. The owner did give us a $50 ACME gift card to compensate for the floor scratch. I would not recommend this company to anyone. They are cheaper than other companies and I now know why!
Description of Work: I hired them to install a new front entry door, sliding glass door and several windows.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$6,700

Response from The Window Source Of Akron-Canton
[Member Name Removed], I'm sorry it took so long to get your door frame replaced. We stopped using SealRite doors because of their reluctance to make a new door frame for you. I included you in most of the emails I sent them so you could see how hard I was fighting with them to get the new frame made. I also called them and you regularly to check in on where things stood. In regards to the windows I know the office manager has called you recently to set up a time for the installers to take another look but we never heard back from you. I'll have the office manager call you again to try to set a time for us to stop out. Our installers do their best not to scratch or damage anything but minor scratches are an unfortunate possibility regardless of who does the job. When you placed your second order with us you said the scratch was no big deal and not to worry about it but I sent you an apology letter with a $50 Acme gift card. Thank you for your feedback, we will use this constructive criticism to help us continue to improve as a company.

    Contact information

    1482 N Main St, North Canton, OH 44720

    http://www.windowsourceohio.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    The Window Source Of Akron-Canton is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: Closed

    The Window Source Of Akron-Canton accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Window Source Of Akron-Canton offers free project estimates.
    Yes, The Window Source Of Akron-Canton offers eco-friendly accreditations.
    No, The Window Source Of Akron-Canton does not offer a senior discount.
    No, The Window Source Of Akron-Canton does not offer emergency services.
    Yes, The Window Source Of Akron-Canton offers warranties.
    The Window Source Of Akron-Canton offers the following services: Replacement Windows & Doors.

    Contact information

    1482 N Main St, North Canton, OH 44720

    http://www.windowsourceohio.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed