Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

LOWE'S HOME IMPROVEMENT

Doors, Appliance Sales and Installation, Hardware & Home Improvement Stores,


Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Reviews

4.215 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
7%
3
7%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.3
responsiveness
4.0
punctuality
4.5
Showing 1-15 of 15 reviews

Robin W.
12/2022
1.0
appliance sales
  + -1 more
BUYER BEWARE 48 HOUR RETURN POLICY. NO CUSTOMER SERVICE AFTER THAT! MY PURCHASE WAS MAJOR APPLIANCES. NEVER BUY FROM LOWES AGAIN! ZERO STARS!
Description of Work: APPLIANCE PURCHASED AND DELIVERED

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$1,300

Paul L.
05/2016
3.0
doors
  + -1 more
I use Lowe's. I was there two weeks ago. They could have been more punctual and communicated better.
Description of Work: I got doors from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro

Joanne S.
01/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: After a fiasco with the online ordering as addressed in my previous review, the corporate office did come through after much negotiations and we were able to obtain the item within $100 of the original price I had requested for a newer item. The corporate office person (forget her name) was very professional, unlike like the previous persons I had talked to.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kim J.
06/2015
5.0
replacement windows, home improvement stores
  + 0 more
unknown
Description of Work: Bought LED bulbs. Lowe's Personnel pointed out to me where they were located. No hassle. Good Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Lisa S.
01/2015
4.0
doors, home improvement stores
  + 0 more
The information and ordering the door was very easy. The installation went well and all mess was cleaned up. The only issues was difficult to get a date for installation with th sub. It took several calls to the contractor and the store to finally set a date.
Description of Work: We purchased a Pella patio door from Lowe's that was installed by a sub contractor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,100

Judith T.
06/2014
5.0
lighting, replacement windows, appliance sales, home improvement stores
  + 2 more
They were really very good. It all worked out okay. The service people were really very good, they worked with use so it was very good. It was a very good price. They had one item that didn't come in right so they gave us an upgrade at no cost.
Description of Work: We mostly use Lowe's. We bought doors, flooring and paints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Paul H.
04/2014
5.0
doors
  + -1 more
Lowe's Home Improvement had excellent service. The guy was fantastic. He put the door in correctly and he actually fixed another problem that we had in our main garage and that was pretty awesome. It was a good quality door and he noticed the problem with our main door and the lock and the lock and he fixed all that for free. He was great.
Description of Work: We used Lowe's Home Improvement to put in a storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Constance R.
01/2012
5.0
doors
  + -1 more
Everything went great, beginning with the salesman--Frank--who helped me choose my doors and place my order. It took me a while to make a decision to go forward; Frank called me three times. When I finally went back to place the order, he couldn't have been nicer. Was very straight forward, explaining in detail not only the costs, but the process as well. He had the forseisght to get the door lock keyed to match my current key, something I would not have thought of. AFter I placed the order, the installer called the next day and I was able to set up his visit to measure the opening. He came at my convenience and was efficient and friendly. When the door came in, I was able to schedule the job for 3 days later. The installer--Larry of Land K Construction--did a beautiful job. He called me before he finished. I was extremely pleased at how the door looked. He cleaned up and took away my old doors too, which was a big help.
Description of Work: Lowe's replaced the front door of my North Canton rental property, including a new screen door and all the associated hardware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Betsy B.
11/2010
1.0
replacement windows, home improvement stores
  + 0 more
I haven't even had them installed yet, and I'm already regretting doing business with them. The sham goes like this: They advertise a price, but of course that price doesn't apply to anything you want, even if your windows are standard sizes. They advertise $99 installation, but that doesn't include wrapping and other normal, non-optional services. The make you pay $35 to send a guy out to measure, even though you have already carefully measured every dimension. He is of course the high pressure salesperson. He writes up vague contracts with no details of little things like, say, how much each window is, or how much installation is, etc. Then, when you finally agree, they have to send somebody out to measure. Wait, didn't we do that already? I'll let you know how it goes when the job is done, but like I said, I'm already regretting it!
Description of Work: Replacement windows and patio doors

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$4,000

Betsy B.
11/2010
1.0
replacement windows, appliance sales
  + 0 more
Paid for and scheduled an in-house visit, but nobody told the guy that was to come out. Missed work and wasted my morning. I finally called Lowe's and he came. The store had promised $99 installation, but it was closer to $300 for each window, even though they knew exactly what the installation was (they charge extra for things that are basic and HAVE to be done). Wouldn't provide an itemized estimate, so it was hard to compare or tell what discounts were actually inclued.
Description of Work: Replacement windows.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$1,800

Jim T.
10/2010
5.0
replacement windows, appliance sales
  + 0 more
Installation representatives had good personal apperance,friendly,asked questions to assess for satisfaction of process,cleaned work area when finished. Trained at RC Drage Vocational College.
Description of Work: Replaced three windows. Three double hung replacement vynl windows with double gas filled panes,tilt in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Erin P.
08/2010
5.0
doors
  + -1 more
I called the guy and he called me back the same day. He came the next day and measured. He had the work done in a couple of days. He was very punctual and did a really good job. They did basically what I asked. I didn't want them to haul it away so they put it in the garage for me. They cleaned up after themselves. They explained everything they were going to do and it was a good service.
Description of Work: I used Lowe's for the installation of a door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KATHY R.
03/2009
5.0
doors
  + -1 more
The price was pretty fair. They did a great job. He was very conscientious about making the doors level. He showed me exactly how it worked and what key went to what. He was here from eight thirty until four. He ate lunch in his truck then he went right back to work.
Description of Work: Lowe's came out and installed a front door, back door and our storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

PHILLIPPI P.
02/2009
5.0
appliance sales
  + -1 more
I had great service from Lowes, but I don't like the dishwasher. It is quiet, but that is the only good thing about it. It is hard to load, and things fall over all of the time. I will go back to Lowes, but I will not buy this product again.
Description of Work: I bought my dishwasher from Lowes.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth S.
08/2008
5.0
appliance sales
  + -1 more
It was a good experience. They came out and they did everything that they were supposed to do and did it really well. I didn't have any problems at all with them.
Description of Work: I bought a dishwasher there and they came out and did the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    6375 STRIP AVE NW, North Canton, OH 44720

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Appliance Sales and Installation,
    Hardware & Home Improvement Stores,
    Windows,
    Lighting,
    Interior Painting,
    Exterior Painting,
    Ceiling Fans,
    Furniture - Sales,
    Water Heaters,
    Pool and Spa Service,
    Plumbing

    FAQ

    LOWE'S HOME IMPROVEMENT is currently rated 4.2 overall out of 5.

    Sunday: 8:00 AM - 7:00 PM

    Monday: 7:00 AM - 10:00 PM

    Tuesday: 7:00 AM - 10:00 PM

    Wednesday: 7:00 AM - 10:00 PM

    Thursday: 7:00 AM - 10:00 PM

    Friday: 7:00 AM - 10:00 PM

    Saturday: 7:00 AM - 10:00 PM

    No, LOWE'S HOME IMPROVEMENT does not offer free project estimates.
    No, LOWE'S HOME IMPROVEMENT does not offer eco-friendly accreditations.
    No, LOWE'S HOME IMPROVEMENT does not offer a senior discount.
    No, LOWE'S HOME IMPROVEMENT does not offer emergency services.
    No, LOWE'S HOME IMPROVEMENT does not offer warranties.
    LOWE'S HOME IMPROVEMENT offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DÉCOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

    Contact information

    6375 STRIP AVE NW, North Canton, OH 44720

    www.lowes.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM