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A to Z Dependable Services

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

A to Z recruits plumbers that are aligned with the core values that the company was founded on; do it right, do it the best and do it with the customers best interest in mind. A to Z’s founding principles are simple; treat others as you would like to be treated. When dealing with people’s homes and businesses, honesty is very important to us. We don’t just want you to call us once to fix your plumbing problems, we want you to know that you can trust our plumbing service to provide you with quality service at an affordable price. A to Z Plumbers has been servicing Ohio’s Trumbull & Mahoning Counties since 1960. Over 50 years of plumbing experience gives us the skills needed to provide you with the very best professional plumbing services in the Youngstown, and surrounding Ohio areas. If you are looking for professional plumbers that you can trust, contact A to Z Plumbing and Drain Service.

Business highlights

65 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Sewers, TV Sewer Inspection, Sewer Line Location & Drainage Mapping, Sump Pumps & Backwater Valves, Downspouts, Hot Water Heaters, Trenchless Lateral Pipe Replacements, Drain Cleaning, High Pressure Jetting, Parking Lot Drains, Septic Tank Cleaning, Excavating, Deluxe Portable Restrooms, Clean Water, Outdoor Wood Boilers, Radiant Heating, & Gas Leak Detection & Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.589 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
7%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 89 reviews

Christine D.
02/2022
1.0
plumbing
  + -1 more
This company replaced a hot water tank for me. They didn’t flush the lines before turning the water back on and totally clogged up my kitchen sink and dishwasher. When I told the technician that my kitchen sink had no pressure, he told me it would be an additional $300 to unclog it. Had to hire another plumber and appliance repair company to replace kitchen faucet and dishwasher part. Never again!!
Description of Work: New hot water tank

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


kaylin S.
08/2020
3.0
drain pipe
  + -1 more
Very disappointed that they left my backyard a mess left tore up concrete. took my fence down between me and my neighbors and never put it back up left my backyard is safety hazard and I have small children that play back there it's been over a month it's been sitting like this and still is currently now.
Description of Work: Plumbing and sewer line

Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Billie S.
07/2020
5.0
excavators, drain pipe, sewer cleaning
  + 1 more
I called A to Z to have a quote for fixing my broken sewer line. They gave a reasonable quote for fixing the basement and would follow up with a quote for the outside. Mike Hillard and Nicholas Kowal were the two professionals that A to Z sent out to fix my broken sewer line in the basement. Mike was friendly and extremely knowledgeable. He was the one I had the most contact with. Mike has 25 years experience and it shows. Mike and his team realized that the basement wasnt what was my real problem was. So instead of doing what was in the quote which wouldnt fix my problem completely, he set out to fix the problem completely while still staying within the quote price. He was able to fix the basement as well as fix the crushed pipe outside in the devil strip for the original quote amount. The whole process took only a day and half. They used all the proper materials and left the area cleaned. I am completely happy with the service that A to Z provided and would recommend them especially Mike Hillard.
Description of Work: Sewer line replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,106

Tony M.
06/2020
1.0
drain pipe
  + -1 more
Never had them do it. They quoted me a price of $3900.00. Told me that my foundation may collapse if I did not get the job done right away. Got another estimate from Komar Plumbing, they said they charge $85.00 an hour plus materials. I went with Komar. They jackhammered my foundation and cut out rotted pipe and replaced with PVC and also changed out water valves for me. They were there 2.5 hours and charged me $360.00 for the same work that A to Z wanted $3900.00 for. A to Z pricing is confusing and hard to understand. You do not know what you are paying for. Do not call A to Z, call Komar. If you do not believe me, I will send you a copy of my bill. Komar did a complete and permanent job, it was not a temporary fix!
Description of Work: Drain pipe from tube and sink were rotted and needed replaced.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0

$3,900

Tony M.
06/2020
1.0
drain pipe
  + -1 more
They gave me an estimate of $3900.00 with no hourly rate or price of materials. Decided to go with Komar Plumbing in Boardman. They came in and jackhammered my slab home and replaced rotten pipe and also replaced two faucet valves for $360.00. It took them 2.5 hours to do the job with two master plumbers. They completed the job and completely fixed the problem. They charge by the hour plus materials. What a difference in price for the same job.
Description of Work: Wanted estimate on interior drain pipe replacement - rotted

Rating CategoryRating out of 5
value
1.0

$3,900

Beth M.
06/2020
2.0
plumbing, drain cleaning
  + 0 more
Showed up late. Messy. Expensive. Costs are very unclear and confusing. Cannot do wall repairs
Description of Work: Bathroom and kitchen sinks

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$1,150

Devin H.
01/2020
5.0
drain cleaning
  + -1 more
My husband and I just bought a house a few days ago, and yesterday the main drain to the house backed up. We called A to Z and Justin Hall was our technician. He was fantastic!! My husband was not home, so Justin made sure to explain everything to me very thoroughly. He was very professional while he worked as well. He put covers on his shoes the second he walked in the door!! He cleaned up after himself and after they left you couldn’t even tell he was there. Anytime I need plumbing services I will be requesting Justin.
Description of Work: Drains needed cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Ashley B.
10/2019
1.0
plumbing
  + -1 more
Badly!!!! He was rude and didn’t do what I asked !!!!
Description of Work: I did not like there guy he was rude!!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Randall A.
08/2019
5.0
heating & air conditioning/hvac, water softeners
  + 0 more
Top notch!!! Reasonable price. Honest and trustworthy. Highly recommend them
Description of Work: tankless hot water system, Water condition and HVAC filter system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia H.
12/2017
5.0
plumbing, drain cleaning
  + 0 more
Every crew member has been courteous and respectful. They are always prompt and they get the job done quickly. No complaints whatsoever and we always call A to Z for plumbing needs.
Description of Work: We’ve had to call them out several times when water backed up in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Melissa H.
06/2017
5.0
plumbing
  + -1 more
Sent repairmen in a timely manner. Found source of leak and replaced the water supply line to toilet. Later on that evening, I noticed the same wet spot again in basement. Called and they could have sent repairmen back out but it would have been 9:30 pm. I simply shut off water supply to that toilet and set up for someone to come out the following morning. Repairman showed up, bright and early. Said the guys that came out day before should have installed new shut off valve when they replaced water supply line. Fixed the problem with no added charges and everything was as good as new.
Description of Work: Noticed a leak in my basement. Thought the main stack vent. It ended up being the water supply line from the toilet in the 1st floor bathroom was dripping down the stack vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Carl M.
09/2016
2.0
plumbing
  + -1 more
The plumber came and was pleasant but for me it was the total lack of transparency of pricing. He was there a total of 30 mins and changed only a $2 rubber seal on one sink, tightened pipes on another as no work was needed and looked at some slight water in the basement with me. He then told me the price would be $170 dollars for 30 mins of work i thought he was joking as he just picked a number out of the air there was no clear way why he priced it at that cost. The minimum is an $85 dollars when called out. In general the company is professional to a certain extent but without clear pricing you fell like you are being ripped off. its a shame to write this but this is how i felt.
Description of Work: checking of 2 waste pipes under kitchen sinks. Drainage in basement

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$170

Diana D.
07/2016
1.0
plumbing, drain pipe, sewer cleaning
  + 1 more
Regret using this company. Had them out twice due to septic tank was leaching into yard right next to the tank. Both times they focused on the wrong pipes. The second time after performing $715 on the wrong pipe (they confused the perimeter pipe for the septic tank pipe, which is not even close to the tank). Once they determined that they had the wrong pipe they began looking at the tank for the pipe. They could not find it and shared their office would have to call and schedule an excavator to come out stating they eere not willing to dig by hand. They estimated cost to be up to an additional 2500. I was suspicious they did not know what they were doing and called another company. The new company immediately knew where everything was and in 20 minutes solved the problem at a cost of a few hundred dollars. They could not believe a company would misjudge a perimeter pipe as having anything to do with the tank. They immediately found the problem which required a few shovels of dirt to expose. The problem was in a box right next to the tank, right where the backup was. Seemed like a no brainer even to me as to where to start the search! Wish i had called this company before trying A to Z. What a waste of hard earned dollars. Also the A to Z office never did call me with an estimate or date to come back out. The guys from A to Z also suggested that I just keep having the tank pumped every few months versus looking to solve the problem. What kind of solution is that!?
Description of Work: Septic tank had a leak.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$715

Holly C.
07/2016
5.0
plumbing
  + -1 more
Extremely please with the service I received today! Ended up with a repaired disposal and two great new toilets installed the same day. Thanks Ivan and Matt!
Description of Work: My garbage disposal wasn't grinding, a toilet was leaking, and another toilet was always running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Laura M.
04/2016
5.0
plumbing, water softeners
  + 0 more
The guys showed up on time and were very friendly and professional. All estimated costs were given upfront, along with discussion of any potential problems. They dug a trench and were careful to avoid harming certain the sidewalk and a stone wall nearby. They finished in one day. We are very pleased with everything and now have great water pressure.
Description of Work: Put a new water line coming into our home/basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Robert S.
04/2016
3.0
drain cleaning, plumbing, wells
  + 1 more
Service went well, very pricey though. Provided quote to evaluate pipe out to street that was extremely expensive. I felt they recommended work that was not necessarily needed, therefore did not pursue additional evaluation. Have not had a problem in almost a year. I will consider this company in the future for quality of work, but with caution on price and their recommedations of addional work that may not be necessarily needed.
Description of Work: Snaked sump pump outlet pipe. Only could snake about 4 feet into outlet pipe. That was enough to clear the clog and sump pump has worked good ever since.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$125

Ryan L.
04/2016
5.0
plumbing, water softeners
  + 0 more
We had a leak at the angle meter valve near the main shutoff in our home. Due to it being located next to the furnace, and terrible visions of water spewing everywhere in my head, I opted to have a professional come out and do it. Brian was extremely helpful and responsive, and told us right away what we needed to do. I called the office and scheduled with Sarah, who was also extremely helpful. It's tough to deal with the local water company here who isn't very flexible or helpful in coordinating times, but Brian and Sarah made sure they had someone available when we needed them that afternoon The repair was done by Chris, who was a friendly, personable guy who got the job done right away and right the first time. Couldn't have asked for a better experience start to finish. Very much appreciate it.
Description of Work: Replaced angle meter valve near main shutoff in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

PHILIP B. H.
03/2016
5.0
plumbing
  + -1 more
Very knowledgeable and gave the best solution to fixing old pipes in bathroom, will be scheduling service once our ceiling is cut to expose pipes.
Description of Work: Gave an estimate for bathroom repairs and solutions to plumbing issues.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

JIM G.
03/2016
3.0
plumbing
  + -1 more
Repairs were done and workers friendly. The amount of money charged in the bill we received was $85 higher than the amount shown to me at the site. We paid the invoice by check (and disputed the $85), then found out (in the meantime) that A to Z charged my wife's credit card without her permission nor knowledge. The check had already been sent, and within about a week of receiving the invoice. They must have pulled her card information from work they did at our residence a year earlier. This was quite upsetting. I complained vehemently. They withdrew the CC charge. Currently, we are told our original check is lost and we will likely need to stop payment and write another one. This is ongoing as of this writing. REGARDING THE BATHROOM QUOTE: they were VERY SLOW to respond to my request for quote on the new bathroom. I had to pester them to get the quote sent to me 5 days later than I requested. After sending it via email, they had someone call me to try to up-sell me to expand the bathroom to include a shower and place the whole thing downstairs. He had no idea of our situation at the property. This was a serious red flag to me that caused me to get another quote that turned out to be a little less than ½ their quote ($850 vs $1350). My trust in this company is gone. We used them before and thought they were high priced but good quality. Now I am convinced they try to get every $$ out of a customer. Beware.
Description of Work: Repaired pipes at commercial property and installed new back-flush valve. Then, performed an evaluation for a quote to install a new bathroom upstairs.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$500

Todd S.
02/2016
4.0
plumbing, sewer cleaning
  + 0 more
Guys were great. Had problems with the equipment at first but they got it working.
Description of Work: Helped find drain tile with camera.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Douglas D.
01/2016
5.0
drain cleaning, plumbing
  + 0 more
All I can say is, Professional
Description of Work: Snaked kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Charles T.
06/2015
3.0
drain cleaning, plumbing
  + 0 more
Two workers arrived at 1:05 as scheduled. Workers were friendly,knowledgeable,and quickly found problem. They cleared drain within 50 minutes and cleaned up. They were here about one hour. The charge was $365 and when I asked why so high they mumbled something about the cost of the special equipment . I didn`t notice any exotic equipment but I`m not familiar with drain clearing methods. I do consider $365 exorbitant for 1 hours drain clearing work
Description of Work: Unclogged downspout drain

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$365

Russell W.
05/2015
2.0
plumbing
  + -1 more
Joe showed up at the scheduled time to give an estimate on replacing stolen copper pipes in my basement. After that I heard nothing for a week. Wrote an email to them and they said they were waiting for the CEO's approval. That was on May 15th. Still no word or anything. Almost two weeks to get an estimate?
Description of Work: Only showed up to inspect and estimate

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from A to Z Dependable Services
[Member name removed], I apologize that you did not receive the email as promised. There was 1 letter left out of your email address and it got emailed to whomever owns that email address. Our estimates are emailed thru quickbooks and there is no way to know if the email has gone to the right email address. It is unfortunate that the whole reason you have to go through any of this is because of someone that stole your copper plumbing. It probably doesn't make it much better not being able to get a price on repairing it. I hope you would think of us in the future if any other plumbing issues come up if you've already gotten this matter rectified. We have very good ratings on Angie's List as well as other sources of information available to savvy customers like yourself. We really work hard and go out of our way to make sure our customers are satisfied. I would just like to have the opportunity of turning this grade into an A in the future. Thank You

Charlotte W.
05/2015
5.0
drain cleaning
  + -1 more
I was satisfied with their service.
Description of Work: I used A to Z Plumbing & Drain Service LLC. We use them constantly. They get the clogs out of our drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Karma M.
04/2015
5.0
gas leak repair, plumbing
  + 0 more
My scheduled appointment time was between 3 and 5 pm. The service tech called shortly before 3 to say that he was on his way but that it would take awhile because he had to travel a ways to get to my house. He arrived about an hour later which was good time considering the distance he had to travel. Anyway, he went right to work determining the source of the gas leak. It was the valve leading to our new stove. He suggested that it needed to be replaced and went to his truck to see if he had the needed part. With valve in hand, the tech turned off the gas to the house and went about replacing the defective valve. Twenty five minutes later the smell of gas had left my basement, the stove was returned to its rightful spot and I had a fairly reasonable bill of $96 (service call and parts). The service tech was very personable and explained all that was done. I am so happy that my house is safe once again. I would call this company again in a heartbeat!!
Description of Work: The service tech replaced the leaking valve in the gas line leading to my new stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Contact information

419 Youngstown Warren Rd, Niles, OH 44446

http://www.atozdrain.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
36348
Trade License Locale
Ohio
Trade License Authority
OCILB
Trade License Expiration
11/18/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Drain Pipe Installation,
Excavating,
Sewer Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Natural Gas Lines,
Heating and Air Conditioning,
Rentals - Equipment,
Water Heaters,
Septic Systems

FAQ

A to Z Dependable Services is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

A to Z Dependable Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A to Z Dependable Services offers free project estimates.
No, A to Z Dependable Services does not offer eco-friendly accreditations.
Yes, A to Z Dependable Services offers a 10% senior discount.
Yes, A to Z Dependable Services offers emergency services.
Yes, A to Z Dependable Services offers warranties.
A to Z Dependable Services offers the following services: Plumbing, Sewers, TV Sewer Inspection, Sewer Line Location & Drainage Mapping, Sump Pumps & Backwater Valves, Downspouts, Hot Water Heaters, Trenchless Lateral Pipe Replacements, Drain Cleaning, High Pressure Jetting, Parking Lot Drains, Septic Tank Cleaning, Excavating, Deluxe Portable Restrooms, Clean Water, Outdoor Wood Boilers, Radiant Heating, & Gas Leak Detection & Repair.

Contact information

419 Youngstown Warren Rd, Niles, OH 44446

http://www.atozdrain.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM