Independent Tree

Tree Service

About us

At Independent Tree, our team of certified arborists and plant health care specialists are dedicated to the highest quality of tree and plant care for the optimum benefit of your landscape. We stay up-to-date on the latest education and standards applied through the International Society of Arboriculture (ISA) and the Tree Care Industry Association (TCIA). Constant safety and standard training is a regular part of our work week. We carry full liability and workers compensation insurance for both your protection and ours. Please feel free to ask our sales representative or contact the office for proof of insurance & references. Additional address - 11640 Music St, Newbury, OH 44065.

Business highlights

30 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Tree work, pruning, pest and disease protection, tree removal, tree and shrub planting, storm damage, cabling and bracing, fertilization & soil management, stump grinding (only offered with removal services)

Services we don't offer

Tree topping, Lawn maintenance, firewood

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.859 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
0%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 59 reviews

Kim T.
04/2024
5.0
tree service
  + -1 more
They came to my house and did exactly what needed to be done in a very professional way.
Description of Work: The trees sureounding my home needed to be cut back away from the house.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Igor T.
12/2022
1.0
tree service
  + -1 more
Bad experience. Didn't finish the job on Sperry rd. Just hire another company.
Description of Work: Branches and trees removal

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$3,843

Response from Independent Tree
Hello Mr [Member Name Removed] I am sorry you feel this job is unfinished. As you know this contract and work scope was developed with your spouse, who wanted to save the tree. The work scope developed was for pruning the tree and not for removing it. Our arborists performed to those specifications as agreed upon in the written estimate, with additional work performed at no charge; she was present & communicated satisfaction with the work during the entirety of our crew was working on your property. I am sorry that you expected the tree removed. We have offered to come out to review the work with you and any additional work, which you declined. I am not sure how to further and fairly remedy your concerns about the tree, however, we are always here Monday - Friday; please call our office anytime at 440-564-1374 or email info@independenttree.com so we can discuss this further.

Sal M.
12/2020
5.0
tree service
  + -1 more
Tree removal, 2 additional trees trimmed
Description of Work: OUTSTANDING! I am greatly impressed. The crew arrived on time, all equipment in tow. They worked quickly, did all the work safely and properly, and cleaned up so well one could hardly find any debris. They removed a 25’ maple, trimmed two others of at least that size, and cabled one. They took great care of the property, and really were an excellent crew! Price was fair, work was outstanding. I couldn’t be happier. Would absolutely recommend.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Independent Tree
Thank you for your review :)

bruce D.
09/2019
5.0
tree service
  + -1 more
Everything required was done in a prompt and timely manner. Very professional. Left property clean. Good job.
Description of Work: Tree remival

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jeremy B.
09/2019
4.0
tree service
  + -1 more
The work went well. They had more than one arborist on site. It was good work, especially with a gorgeous tree we have on site that deserves good care. They do not overprune, but keep the good of the tree in mind. This is good for my property in the long run. They know their stuff.
Description of Work: Tree pruning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Independent Tree
Thank you for your review [Member Name Removed]!

DUANE K.
08/2019
5.0
tree service
  + -1 more
They came out promptly and submitted a quote soon thereafter. A busy time especially with all the rain interrupting work, but they did the work a few weeks later. The removal of 3 large trees, one of which was broken half way up and leaning on another tree, went well. Due to the lay of the land they had to access 2 of the trees from the street. They left the big pieces as I instructed (I will cut up later for firewood) and cleaned up fine.
Description of Work: Tree removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Brendan D.
08/2019
2.0
tree service
  + -1 more
Very disappointed. Shubs that were recommended died. Replaced and some died again. Very hard to get a call/email back. No follow-up visit to evaluate plants and take corrective action. For the price, expect much more.
Description of Work: Trimmed some high spruces and planted some shrubs.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,750

John M.
11/2017
5.0
tree service
  + -1 more
I wasn't home when they came, but when I got home the trees were gone and everything was completely cleaned up. Not a single leaf on my landscaping was harmed! Not sure how they did it, but they did an AWESOME job. Everyone I talked to there was very professional - from Gwen booking the appointment to Alan who talked to me about my trees to Bob who followed up with me after the job!
Description of Work: I needed 5 trees taken down. 4 of them were very tall and were around my beloved landscaping. I was very concerned that my landscaping would be ruined by the removal of the trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from Independent Tree
Thank you for your review [Member Name Removed], I am glad to hear you are happy with our work & our people; we really pride ourselves in our staff :) Clean up is a big part of our service; nobody ever wants to come home from work to a mess!

Barry J.
10/2017
5.0
tree service
  + -1 more
Price was as quoted. Service on time and very professional.
Description of Work: Dutch elm disease preventative treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Independent Tree
Thank you for the review [Member Name Removed]!

Chris W.
09/2017
5.0
tree service
  + -1 more
It went well so far. We will see how the tree survives this year and next.
Description of Work: Tree analysis and treatment for a disease.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Independent Tree
Thank you [Member Name Removed], We are happy to treat your oak tree!

John M.
07/2017
5.0
tree service
  + -1 more
Very professional, friendly, and thorough. Removed all debris and didn't break a branch of any other tree on our wooded lot. Crane work by Dan of Epic Crane exceptional.
Description of Work: Removed three large trees.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Independent Tree
Thank you for the review [Member Name Removed]!

LYNN T L.
05/2017
5.0
tree service
  + -1 more
Everyone was extremely professional. When I called, an appointment to have an arborist come out and ***** the situation was made. He was prompt and made some very good suggestions. Afer we agreed on what needed to be done, they came out several times completing everything promptly and to my satisfaction. I would definitely use them again for any of my tree related needs. They were also very neat and cleaned up everything.
Description of Work: I had a variety of work including treating and fertilizing several trees that were not doing well, removal of dead branches and pruning of several other trees and removal of a large Ash tree that was diseased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Independent Tree
Hello [Member Name Removed], Thank you for the review. We are happy to continue to help keep your Japanese & Norway maples healthy :) We will see you soon for the winter protection treatments of your evergreens!

Carol P.
04/2017
5.0
tree service
  + -1 more
We got through to their office on the first try and Alan called back immediately. He came out that same day to give us an estimate, which we considered reasonable. The crew was here before 9:00 the next morning, got the job done quickly, cleaned everything up and were on their way within the hour. That enabled us to have the well pump replaced the same day. We are extremely happy with everything Independent Tree did for us.
Description of Work: When our well pump died the well service company told us a tree needed to come out so the could get the crane in to remove the old pump. Since we were without water, we were desperate to get the tree out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Independent Tree
Thank you, we are always glad to help!

ANDREW W.
01/2017
5.0
tree service
  + -1 more
As I left for work Wednesday it was raining and the forecast was for rain on and off all day. I wondered if the job may have to be postponed again at the last minute. Upon returning home I found the job had been completed and I could not have been happier. The trees and shrubs were very much overgrown and in a mess but after walking around the house to see all that was done, all were trimmed back and looked exactly like I had imagined and hoped they would after a good pruning. Additionally other than footprints in the wet ground you would never have known that a team was in doing the extent of the work that was done. There was no evidence left anywhere of anything from the pruning. Considering the number of shrubs and trees that needed attention, and again the shape they were in I found the cost of this job very reasonable. I will definitely have Independent Tree back for future pruning needs.
Description of Work: Contacted Independent Tree in December via their website. Immediately heard back from Mike via email and we set up an appointment to review the work I needed done. Basically a pruning of all my shrubs and trees around the house. Once I had accepted the work order, I began to hear from Aaron on when it was scheduled, again via email. Weather was playing a factor and the job had to be rescheduled a couple of times however I received emails on this each time always a few days before the scheduled date. After these weather delays the job was completed Wed Jan 18. The response time and communications on the schedule were first rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Independent Tree
Thank you [Member Name Removed]! Your review is very much appreciated. We take a lot of pride in our clean up, like any good guest we believe that we should leave a property better then we found it :)

Victor S.
10/2016
5.0
tree service
  + -1 more
I hope it goes well long term. Two separate visits included the above treatments on the three trees. One of the trees, about chest high, we planted from an acorn of a huge red oak that resides in Mineral Lake Park.
Description of Work: Treatment to revive three stressed oak trees after a drought and squirrel damage to tree bark. It included application of organic soil amendment, composted chip mulch, and deep root injection of organic fertilizer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$343

Victor S.
10/2016
5.0
landscaping, tree service
  + 0 more
The tree had some dead limbs and was getting a sickly look. Now that it's October we can see a definite improvement in the tree. It looks like we have a good chance of preserving this beloved old tree. Thanks! Independent is not just a tree cutting service. They have a pretty extensive service for tree care health and welfare to boot. Mr Kraus is a professional arborist so you can get more than just the basic cut and removal of many companies.
Description of Work: Back in June 2016 they came out and inoculated our Elm tree against the ash borer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Independent Tree
Thank you [Member Name Removed]! We are glad to hear that the soil amendment & organic fertilizer is showing visible improvements on your Pin Oak. Annual applications will definitely help to ensure the health & vigor of your tree :)

Victor S.
09/2016
5.0
tree service
  + -1 more
Very well. Crew arrived early, removed branch and cleaned up. One of the men climbed up into the tree to trim where it came from.
Description of Work: Remove 40 ft, large tree branch ripped off during a storm and trim tree where the branch used to be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Response from Independent Tree
Thank you [Member Name Removed]! We appreciate your review & the opportunity to care for your trees.

Whitney P.
08/2016
5.0
tree service
  + -1 more
This company is awesome. I have had them remove trees twice now from my property and they have always been very professional, with good communication and very responsive. During this past emergency, they got out to help us and do the job on the same day which I thought was amazing. I am very grateful for their services. It is pricey to remove trees, but I have no comparable estimates for their work because for the first job I called 2 other companies and couldn't even get them to come out to do an estimate. For this second and most recent job, I didn't mess around, I just called Indepenent Tree and got outstanding service.
Description of Work: Large tree was downed in our rental property, downing power lines and our tenant was unable to get their car out of our garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Independent Tree
Thank you [Member Name Removed]! We appreciate your review & assessment of our work. I remember that storm damaged spruce we cleaned up off your garage. I am glad we were able to help you & look forward to working with you more :)

Kris R.
08/2016
5.0
tree service
  + -1 more
Amazingly awesome! Alan came out and assessed the tree and gave a quote. A short time later, they came out and repaired the tree! It is doing very well and has healed quite nicely. I'm calling them back now for a 5 year trim on a huge pin oak tree. I love this company!
Description of Work: Tree repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Independent Tree
Thank you [Member Name Removed]. It was great talking to you again the other day. I remember your tree very well & taking pictures on your property. Now that we have your email I will send you some pictures from that day. We very much look forward to working on your property again.

Abigail V.
12/2015
5.0
tree service
  + -1 more
First, Jen Roberts responded promptly to my initial inquiry and visited quickly to determine what I wanted and what needed to be done. Scheduling was good. Nick and Brad arrived when scheduled, right on time. Two terrific workers. They did an excellent job, and the cleanup was thorough. They even went over my neighbor's lawn and driveway to be sure nothing was left behind on his property. I highly recommend this business. They will be back in the spring to do a treatment on my tree to prevent disease.
Description of Work: Trimmed ash tree on front lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Independent Tree
Thank you for your review [Member Name Removed]! I will make sure to share this with Nic & Brad as well. Thank you also for entrusting us with the care of your ash tree. We value you as a customer :)

Jennifer D.
12/2015
5.0
tree service
  + -1 more
In the fall, we had a walk through with a company representative. We asked to have several trees removed to protect the house. The requested work also included the cutting of branches that overhung the roof and driveway, which is somewhat long. We were provided with a free estimate. Work was scheduled in the winter season because Independent Tree offers a 10% discount for work scheduled during the winter. We were impressed by the methods used by Independent Tree to keep the yard from becoming a mess and to protect the house from falling debris: -They used boards on the lawn to prevent ruts in the grass. -They were very careful and precise about securing the employee cutting the tree and the tree itself as it was cut and hoisted over the house and/or yard. This was precision work and any misstep could result in severe injury and/or damage to the house/yard. They were A++++ -They ground the small branches and carefully cut the large branches and trunks and neatly placed them on the back of their truck. This was finished tree by tree before they cut the next tree. -Enough people were on hand to work as a team to make sure there were no shortcuts and that every step was carefully executed. I was able to keep pieces of wood as requested. They removed the rest. The guys used leaf blowers and rakes to remove every leaf and twig from the area worked in. it was cleaner after the work than before they started. The staff was friendly and worked steadily and professionally. These guys worked like true experts, so it was worth the cost.
Description of Work: Removal of several small and medium sized trees from wooded lot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Independent Tree
Thank you [Member Name Removed]. I remember this first job we did for you, that was a big one. We are happy to have you as a customer :)

Anthony P.
11/2015
5.0
tree service
  + -1 more
It went very good. They are very polite, very clean. They cleaned up everything very nicely. They did a good job.
Description of Work: They cut a bunch of trees down for me and some other specifics.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

William V.
10/2015
4.0
tree service
  + -1 more
It was a little pricey. They should make sure there's a good match between what their needs are and the qualifications of the person they send out.
Description of Work: We needed some consultation on taking care of the trees that we have on our new lot we're building. We used them to clear the trees for the new home we built.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Independent Tree
[Member Name Removed] Thank you for taking the time to write a review. I know Jennifer, an ISA certified arborist, met with you in March 2014 on 3 separate occasions for an arborist consultation at a total price of $112.50, however as we did not perform any actual work on your property, you are likely confusing our bid with whoever did do the tree clearing on your property. I am sorry to hear we did not fit into your budget. You have a beautiful piece of property & we would have loved to help you minimize or eliminate any construction damage to your trees. We hope everything wrapped up well for you with whoever did your tree work & that you suffered minimal if any tree loss & are enjoying your new home.

JIM G.
10/2015
5.0
tree service
  + -1 more
We probably had about five trees with ash borer beetle. We were skeptical because so many people had gotten their trees treated and they died. But, it was fine. They did a great job. I don't know if they're the cheapest. But, I think they're very good. We deal with Jen. We adore her. She is very knowledgeable. They did exactly what they said they were going to do. We just liked them right away. We've used them a few times. They saved numerous ash trees in our yard from beetle. They've been out here to do various things. I would recommend them.
Description of Work: I called them because we have a 200-year old huge ash tree in our front yard and I had noticed ash borer beetle.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Independent Tree
Thank you for you review. We are pleased to hear you Ash trees continue to do well & glad you had the foresight to have your trees treated, especially such an old specimen. Being a part of something like helping a beloved tree survive for a customer is such a huge part of why we do what we do. We hope you and your trees enjoy a long & healthy life together!

Victor S.
09/2015
5.0
tree service
  + -1 more
Independent Tree was out this week. They felled two 70foot trees very close to our house which presented some potential for future damage to our house and tool shed. They also trimmed a huge silver maple which had some limbs overhanging our roof and trimmed a large ash tree in our front yard close to some power lines. They used a large crane truck and another truck which guided and picked up some very large cut branches. It was amazing to watch how they maneuvered the cut branches safely past our house, tool shed, bird feeders and other obstacles in very tight quarters. They did an excellent job cleaning up afterward. I could not give them a higher recommendation for service and professionalism. We have had some tree work from other tree services over the years and Independent?s prices are in line for what a quality tree service will ask. Next spring we are having them out to do some preventive tree medicine on our beloved ash tree.
Description of Work: Felled two large trees and trimmed 2 large trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Independent Tree
[Member Name Removed] Thank you for your very kind review of our work & professionalism. It is amazing what you can achieve when you invest in quality staff, training & the right equipment and Independent Tree's crews are true professionals in our industry. We appreciate how competitive the market is in the Middlefield area and we thank you for choosing us as your tree care professionals. I will be sure to pass your review on to the crew that performed your work & we look forward to seeing you and your trees again in the spring.
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Contact information

PO Box 244, Newbury, OH 44065

http://www.independenttree.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service

FAQ

Independent Tree is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Independent Tree accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Independent Tree offers free project estimates.
Yes, Independent Tree offers eco-friendly accreditations.
No, Independent Tree does not offer a senior discount.
Yes, Independent Tree offers emergency services.
No, Independent Tree does not offer warranties.
Independent Tree offers the following services: Tree work, pruning, pest and disease protection, tree removal, tree and shrub planting, storm damage, cabling and bracing, fertilization & soil management, stump grinding (only offered with removal services)
Tree topping, Lawn maintenance, firewood

Contact information

PO Box 244, Newbury, OH 44065

http://www.independenttree.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed