Merry Maids of Newark

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We've had Merry Maids clean the house every two weeks for the last six months. In general, the cleaners do a good job, but there's no deep cleaning, and I always find areas that don't seem like they've been touched. I've had to remind them to do certain areas and we've had to ask them what kind of cleaners they're using on bathroom fixtures because it appears that the cleaning agents aren't working very well. Sometimes the workers are late. There's no follow up from the company owner. When and if we find someone better, we'll switch to another company.

The house was fairly clean before I called, but I wanted it to sparkle before showing it to buyers. The crew of three was fast but not as thorough as I would have liked. The stove-top had some residue, the shower door tracks still had a lot of grime, and there were mineral spots on many of the chrome fixtures. The job was good enough to be acceptable if I were living in the house, but not as good as I wanted before selling it. To some extent, it was my own fault for not checking everything out before letting them leave, and not explaining my needs directly to the crew.

WORK WAS SLOPPY AND INCOMPLETE. DEEP CLEANING WAS NOT. FOR THE TIME AND EFFORT, THE COST WAS TOO HIGH. WHEN I CALLED TO REPORT CANCELING OUR ENGAGEMENT, NO CONCERN ON THE ISSUES RAISED.