4 EMPLOYEES. USES SUBS FOR BACK HOE, DRYWALL, PAINTER, ELECTRICIAN, & FLOORING. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY, ONE WAY TO ALL JOBS. ALSO SERVICE: UTICA, THORNVILLE, BUCKEYE LAKE, NEW ALBANY,& PERRY COUNTY. 740 281 1145
Business highlights
39 years of trusted experience
Services we offer
NEW HOMES PLUMBING, REPAIR WORK, BATROOM REMODELING, GAS LINE NEW & REPAIR.
The plumber was a bit late for the job, but otherwise all went well.
Description of Work: A second floor toilet was leaking through the first floor ceiling. The toilet was removed and the seal replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$92
James T.
04/2016
5.0
plumbing
+ -1 more
Dale is a true professional. He arrived on time and completed all work as promised.
Description of Work: Cleared kitchen drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Michael C.
03/2016
5.0
plumbing
+ -1 more
Great. I'll only use Dale Norton in the Granville area from here on out.
Description of Work: Changed a faucet out, replaced cartridges on another faucet, and flushed the lines.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Tonda T.
11/2015
5.0
home remodeling, plumbing
+ 0 more
unknown
Description of Work: A vanity was installed in a downstairs bathroom. A previous plumber had told me it could not be installed due to a broken drain. Dale Norton Plumbing fixed the broken drain and installed it within 2 hours. It looks and operates as it should. Very pleased with the work completed and would schedule them for more work in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Andrew L.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: We had used Dale Norton in the past and had a good experience, so called them to replace a frozen tub spout/diverter and replace an in-wall shower valve. The work was done a timely, professional, and fair manner (one shower valve replacement was not required after speaking with the Dale). We would definitely use Dale Norton again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Dan S.
02/2015
5.0
plumbing
+ -1 more
Very well done, but it was expected. He's done work for us before, and his work is A-1
Description of Work: Repaired urinal flush valve in the church
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
Beth M.
12/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Dale helped us install a new kitchen faucet. He promptly responded to our phone call, gave us good advise, and charged us fairly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DAVID W.
07/2014
5.0
plumbing
+ -1 more
It went fine. They arrived on time and just did what they said they would do for a very fair price. I just can't ask for more. I've used them on several projects, and always the same great fair price and work.
Description of Work: Replaced gasket on toilet base. They also had to lengthen the main pipe coming from the basement, as this was too short after a tile floor was installed by the previous homeowner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
larry S.
10/2013
3.0
plumbing
+ -1 more
Did not use this plumber because price was to high
Description of Work: Did not use this plumber because price was to high
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Ken E.
03/2013
5.0
plumbing
+ -1 more
I have called Dale even on a Sunday night, and he returned my call and scheduled an appointment with me for Monday, and sent one of his crew out to fix a problem by Monday before noon, problem fixed.
Description of Work: I have used Dale Norton Plumbing several times over the years. I have been very pleased with their responsiveness, their services, and the results of their work. Dale and his workers are always very friendly and professional, and I will continue to utilize them in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
PAUL & BARBARA B.
09/2011
5.0
home remodeling
+ -1 more
I don't remember how much we spent. We did have a positive experience with him. He was on time and he did a good job. The guys that work for him are good guys. He did high quality work as well. We will use his services again in the future.
Description of Work: We used Dale Norton Plumbing Inc. We last used his services over a year ago. We don't remember what he did but I think he would have done the kitchen faucet for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATRICIA F.
03/2011
5.0
plumbing
+ -1 more
They are very efficient. They are very punctual and very good at problem solving.
Description of Work: They cleaned out our dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL & BARBARA B.
11/2010
5.0
plumbing, home remodeling
+ 0 more
We have always used them. They came out, told me what it was and billed me for the job. The guy I dealt with was fantastic and great. He is a friendly guy and does great job. I would tell others to use his services because he comes on time and comes when he says he is going to come. I wouldn’t be able to comment on the price.
Description of Work: Dale Norton Plumbing Inc did some general plumbing work for us.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL & BARBARA B.
06/2010
5.0
plumbing, home remodeling
+ 0 more
It went ok. He tends to be a little expensive but he does a good job.
Description of Work: He does general plumbing work for us. He also remodeled our bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Sheila T.
11/2008
5.0
ceramic tile, drywall, plumbing, home remodeling
+ 2 more
We had an addition built onto our house in 2003 that included a new master bath. The previous contractor had designed and constructed a two-person shower with tile on the base and on the walls. Unfortunately, the previous contractor did not use the appropriate kind of tile, grout, or sealant for a shower, and within a few years we had tiles falling off the shower walls. We also discovered an extensive leak from the base of the shower, which damaged the underlayment, plywood, and basement ceiling underneath the shower. When our previous contractor didn't respond to our complaints, and, quite frankly, disappeared, we decided to look for another contractor to fix the job. I found Dale Norton on Angie's List and asked him to provide an estimate. Dale and his team were extremely professional, always following through with their time line, costs, and communicating next steps. The guys were very tidy and respectful of our schedules. I felt very comfortable leaving Dale and his team alone in the house while we were at work. Dale and his team worked with us to find practical yet affordable solutions for the project. We will definitely keep Dale Norton plumbing on our "first choice" for our kitchen, shower and bath projects; in fact, Dale will be working on our kids' shower next. We can't wait!
Description of Work: Dale and his team replaced a two-person custom tiled shower in our master bathroom. They had to identify the source of the existing leaks, tear out rotted and damaged tile, wallboard, framing, and fixtures and install a new custom base, framing, wallboard, tile, and plumbing fixtures.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Elizabeth P S.
09/2008
4.0
plumbing
+ -1 more
They were fine, they were very responsive and they were very professional. The price was high but I feel that I got my money's worth, I would use them again.
Description of Work: My disposer was clogged or broken and they came and fixed it.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
JESSICA R.
05/2008
5.0
plumbing
+ -1 more
Terry the plumber arrived promptly at 8 am as we planned. He had the job done and was cleaned up and gone by 8:35 am. The company sends a bill later in the month.
Description of Work: The plumber repaired a leaking copper water line and installed a new shut-off valve on that same line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102.34
PAUL & BARBARA B.
07/2006
5.0
drywall, plumbing, home remodeling
+ 1 more
I've used them before, and this time he had to use a subcontractor since there was a window where the surround was meant to go. The subcontractor did all the drywall and removed the window. It was a lot of work, but it came out great. My wife added some extras, which added to the price, but he had to get some parts for the tub (handheld shower, safety faucet). At the same time, I was having my drop ceiling in the kitchen redone, which was very messy. The ceiling worker couldn't proceed until an out of place pipe was moved. Dale Norton came over and moved the pipe- he took time out of his schedule to help with other work (kitchen plumbing wasn't part of the deal). I would recommend him.
Description of Work: They replaced my bathroom toilet and outdated tub, removed the tile, and did drywall around it. This is an old house, and the tile around the tub/ shower was cracked and rotting. They inserted a 3-way surround shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
JUSTINE R.
08/2005
2.0
plumbing
+ -1 more
TERRY WAS VERY NICE. HE WAS ON TIME THE FIRST DAY BUT LATE ON THE SECOND (35 MINUTES LATE, BUT I WAS CHARGED FOR A FULL HR). AFTER TAKING QUITE AWHILE TRYING TO FIGURE OUT HOW TO TAKE APART THE FAUCETS, TERRY HAD TO CALL KOHLER'S TOLL-FREE NUMBER TO ASK HOW THE FAUCETS CAME APART. IN FAIRNESS TO TERRY, A PIECE HAD TO BE CUT OUT TO INSTALL THE SOAP DISPENSER IN THE KITCHEN; THIS TOOK A HR. AND WASN'T TERRY'S FAULT. THE FINAL QUALITY OF THE JOB WAS VERY GOOD. IN THE END, MY FRIEND COMPLAINED TO DALE NORTON ABOUT TERRY TAKING SO MUCH TIME TO INSTALL THE FAUCETS AND GARBAGE DISPOSAL, AS WELL AS THE GENERAL HIGH PRICE. TERRY WAS HERE A TOTAL OF ABOUT 14 HOURS, AND THESE SHOULD HAVE BEEN STRAIGHTFORWARD INSTALLATIONS. AS A RESULT OF THE PHONE CALL, DALE SUBTRACTED $100 FROM THE $730 INVOICE. I THINK THIS STILL WAS TOO HIGH FOR THE JOB PERFORMED.
Description of Work: I HAD HAD NEW GRANITE COUNTERTOPS AND SINKS INSTALLED IN THE BATHROOMS AND KITCHEN. I THEN CALLED DALE NORTON TO INSTALL 3 NEW BATHROOM FAUCETS, 1 NEW KITCHEN FAUCET WITH SOAP DISPENSER, AND 1 NEW GARBAGE DISPOSAL. I HAD ALREADY PURCHASED THE FAUCETS AND GARBAGE DISPOSAL ELSEWHERE.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$630
JESSICA R.
03/2005
5.0
plumbing
+ -1 more
TERRY ARRIVED ON TIME, FIXED THE PROBLEMS, AND CLEANED UP AFTER HIMSELF. HE ALSO ANSWERED MY QUESTIONS ON WHAT TO DO THE NEXT TIME WE HAVE A WINTERTIME POWER OUTAGE TO PREVENT THE PIPES FROM FREEZING. WE LIVE IN A OLDER HOME (100 YEARS).
Description of Work: TERRY FROM DALE NORTON PLUMBING ARRIVED AT OUR HOUSE ON JANUARY 6 AND WORKED TO LOCATE AND FIX TWO LEAKING PIPES IN OUR HOUSE. THE FIRST LEAK TURNED OUT TO BE CAUSED BY A CRACKED PLASTIC VALVE ON THE DISHWATER INTAKE (CRACKED BECAUSE THE PIPES FROZE DURING A LONG POWER OUTAGE), SO TERRY SHUT THE WATER OFF TO THE DISHWASHER. DALE NORTON PLUMBING DOES NOT REPAIR APPLIANCES, BUT THEY DID CONTROL THE LEAK BY SHUTTING OFF THE WATER FOR THE DISHWASHER. THE SECOND LEAK WAS IN A SMALL PIPE (1/2'' COPPER WATER LINE) IN THE BASEMENT THAT HAD SEPARATED AT A JOINT WHEN THE PIPES FROZE. TERRY PUT THE JOINT BACK TOGETHER PROPERLY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$61.93
JESSICA R.
01/2005
5.0
drain cleaning
+ -1 more
VERY FRIENDLY. THEY DID A GREAT JOB OF BEING NEAT AND CLEANING UP AFTER THEMSELVES. THEY ALSO MADE RECOMMENDATIONS ON HOW TO DEAL WITH CLOGGED DRAINS IN THE FUTURE.
Description of Work: THEY UNCLOGGED A BATHTUB DRAIN.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Kitchen and Bath Remodeling,
Drywall,
Drain Cleaning,
Ceramic Tile
FAQ
DALE NORTON PLUMBING INC is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
DALE NORTON PLUMBING INC accepts the following forms of payment: Check