Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning
About us
We are a family owned and operated company in the Licking county area. We do all of the work ourselves and never subcontract anything out. For many zip codes our trip charge is $59.00. Please visit our website listed above for more information and to schedule service.
Went very well. Gabe was on time. He assessed the problem and what needed to be repaired. He was efficient and thorough. The dryer is working well.
Description of Work: Repaired our clothes dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250.97
JONATHAN G.
02/2021
5.0
appliance repair
 + -1 more
Woman that answers the phone is great. Very friendly and helpful. I requested a phone call if there was a cancellation and she called a few hours later. I got lucky, was going to be home, and the repair guy came that same day. He had the part my dryer needed with him, so he was able to repair it right on the spot. All told, my dryer, which stopped generating ANY heat over the weekend, was down for less than 48 hours. He replaced the heating element and it has been working fine since. Only thing I could see them improving on, and it's very minor, is to have the repair man wear shoe covers. My floor needed to be cleaned anyway, so it was no big deal, but had my floors just been cleaned, it would have been a minor annoyance. Aside from that minor detail, it could not have gone any better. Highly recommended.
Description of Work: Replacing the heating element in my dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
JOSEPH M.
04/2019
5.0
appliance repair
 + -1 more
Highly professional and effective and efficient work! All work was completed in less than two hours. I watched the work being done and it was completed professionally and thorough. Complete Appliance Service is on my short list of those I will call again for great work at a reasonable price.
Description of Work: Troubleshoot and repair dryer that was making an unusual, rhythmic noise when the drum was turning. The problem was found quickly and the offending broken zipper pull was removed. Since the zipper pull had damaged the felt surrounding the dryer drum support. The 12-year old felt was removed and new felt was installed during the service call. While the drum was removed from the dryer enclosure, the serviceman added grease to the drum bearing. All work was completed precisely and carefully. When the work was completed, all debris was removed, the area was cleaned and the dryer enclosure was re-assembled. After re-assembly, operation of the dryer was checked and verified.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Jodi J.
11/2018
5.0
appliance repair
 + -1 more
Arrived within 2 hour time frame. Was very professional. Had to get a part, left to get the part and came back and repaired. Told me how to defrost the water in the door after checking to make sure that was the problem.
Description of Work: ice dispenser flap needed replaced and water stopped working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Jennifer O.
06/2018
5.0
appliance repair
 + -1 more
Everything was so easy with this company. I was not able to be home for the appt but my mom was there to let them in. The repairman called me after looking at the washer and let me know what needed done. I asked him to take a quick look at the wiring on the dryer and he did that for me as well. Took payment info over the phone which was very convenient. I will definitely use this company in the future for appliance repairs.
Description of Work: reset sensor on washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Bliss N.
09/2017
5.0
appliance repair
 + -1 more
Wonderful- a sensor was bad and Gabe had one in his vehicle. He defrosted and cleaned motor etc replaced sensor and immediately the cool sir got to temp!
Description of Work: Refrigerator not cooling
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dave K.
09/2017
5.0
appliance repair
 + -1 more
Complete Appliance Service was right on time for the appointment, accessed the problem and made the needed repairs with 30 minutes! Great job!
Description of Work: Refrigerator, LG. Not dispensing ice Repaired solenoid terminals
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matt M.
07/2017
5.0
appliance repair
 + -1 more
I think we had to wait a couple of days to get them to come out. We had a leaking dishwasher. They came out and diagnosed it very quickly. They realized it was an easy repair. I didn't need any parts. They just need to lubricate a part. It was nice to have someone say it was a simple repair, no part needed and no fuss.
Description of Work: They came out to look at our dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$80
SHELLY B.
05/2017
5.0
appliance repair
 + -1 more
Gabe arrived during the two hour window of time committed to by the office when we made the appointment. He assessed the washer problems and provided an estimate for the cost to repair. The problem ended up being the washer's transmission which would cost close to as much as buying a new washer. He suggested a new washer as a solution but offered to fix it if we preferred. I appreciated his honesty and willingness to look out for us, the customer, versus his wallet for the sake of making a dollar. The freezer required him to chisel 4-5 inches of ice from the bottom of the freezer and remove the back inside panel to fix the issue. He fixed it quickly and was able to work on the ice maker that had been broken for 2 years. He was very knowledgable and efficient. He had the extra part for the ice maker in his truck so he could fix it on the spot. I would definitely recommend Complete Appliance Service to anyone that needs a washer and/or refrigerator repaired.
Description of Work: Side by side freezer repaired including ice maker. Clothes washer making loud grinding noises and no spinning cycle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Boyd M.
09/2016
5.0
appliance repair
 + -1 more
Washer is working like a charm. I could not be any happier! Absolutely would work with them again.
Description of Work: Complete Appliance Service came out to service our whirlpool washing machine, about 4 years old. Determined a switch was broken on the motor. Said they wouldn't charge if the switch didn't work.
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
VIVIAN L O.
09/2016
5.0
appliance repair
 + -1 more
Great job, fast and efficient. Was able to determine that faulty outlet was the problem and was able to fix it right then. Very professional. This is the second time I have called them and they will remain my go-to service provider for future appliance repair needs.
Description of Work: LG Dryer was not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Richard A.
04/2016
5.0
appliance repair
 + -1 more
Gabe was prompt - listened - responsive - friendly - professional - reliable.
Description of Work: Replaced the control board on my wife's GE Washer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289
Helen C.
02/2016
5.0
appliance repair
 + -1 more
They did a great job. They were fast. They told me exactly what was wrong with my dishwasher.
Description of Work: They came out to fix my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rische C.
06/2015
4.0
appliance repair
 + -1 more
I've used Complete Appliance before and they are knowledgeable and professional. They are clean and leave the area clean so as far as getting things done well and pleasing, Complete Appliance is great. They are pricey and I've gasped at the bill. The last service we had an appointment and after an hour late we called and technician said he was running late on another job. This is reasonable but when you're running over an hour late, a courtesy call goes a long way. Also, have used them with warranty work and they do fine but the techs are very impersonal and robotic about these calls. For example, a more practical choice was to replace an appliance but rather than make that recommendation he didn't and it would've been a negligible difference in cost, which we may have covered the difference. Overall, the work and technicians we've experienced have been trustworthy though in all a bit pricey. Still, a little more effort on customer service would be nice.
Description of Work: repaired range
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Response from Complete Appliance Service
Thank you for your review. Unfortunately, the customer's home warranty company always chooses the option that is cheaper, and did not ask for our opinion about whether the range should be repaired or replaced. It was cheaper to repair the range rather then replace it, and so that was the route they(the home warranty company) went. We are sorry the customer felt the price was high, but it was an older range and the control board we replaced was pricey due to few being available. Although the customer only had to pay a $75 service fee and the warranty company paid the balance, so in actuality $75 is not a whole lot to get your range repaired. Also, the home warranty company does not allow a customer to pay the difference to get a new appliance. The warranty company and only the warranty company makes the decision to repair or replace the appliance, they do not care what we(the repair company) or the customer would like to happen. And believe us, sometimes we would rather not have to repair a certain appliance, but like was stated we do not get to choose. One last point, as far as the technician being late and "robotic". Unfortunately, our previous call to the Chadock's call did run over and for that we are sorry, as soon as we were finished with the previous call we called the Chadock's and told them what happened, and let them know when we would arrive. At this point it was 6pm, and technically we were closed, but we wanted to make sure we completed the repair for them and get the range back running for them. So we worked until it was finished. As far as the technician being, robotic, we train our technicians to work quietly and quickly to get the appliance repaired as soon as possible, and like was stated, this was the last call of a very long day, which I'm sure everyone has had before.
Beth M.
05/2015
5.0
appliance repair
 + -1 more
Gabe is professional, honest, courteous. He evaluated the condition of our washing machine and gave us options on how to proceed. I would definitely recommend his service.
Description of Work: Our washer was leaking, and Gabe quickly diagnosed the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Patrick G.
01/2015
5.0
appliance repair
 + -1 more
This is the second time I have called on Gabe to fix an appliance in our home. He responded quickly to my call. He talked with me about what was wrong and took a chance on ordering the part he felt was needed based on my report of the issues with the dryer. There was a problem getting the part from his usual supplier, so he kept in touch by phone and email and gave me a choice of whether I wanted to pay for expedited shipping to get the dryer back in service sooner, which I did choose. I originally called him on a Friday and the parts place wasn't open on the weekend. He set up an appointment with a 2-hour window for the following Wednesday and came on time. He fixed the dryer and made sure it worked before he left. He is extremely polite and efficient, and I would definitely call him again and recommend him to others.
Description of Work: Repaired my Maytag electric clothes dryer. Talked with me on the phone about what was wrong and agreed he'd order a part before he came out. Replaced the timer assembly in the control panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Leo K.
12/2014
5.0
appliance repair
 + -1 more
Came out less than a half hour after scheduled time, quickly diagnosed problem, had part on the truck and installed. Had our dryer working again in less than an hour, probably closer to a half hour. Problem was a bad thermostat which he replaced as well as the internal "breaker" that stopped the heating element from engaging after the dryer got too hot due to the bad thermostat. Definitely pleased with service and price - would not hesitate to call again (but hopefully won't have to for a long time).
Description of Work: Came out to our house to repair Kenmore gas dryer that was tumbling but not heating (note: above price includes tax)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
Patrick G.
12/2014
5.0
appliance repair
 + -1 more
On a Wednesday evening, I turned on my oven to preheat. Before I opened the door, I saw sparks and little flames coming out to the top element, so we unplugged the oven. I went to Angie's List to find a repair person and saw the good ratings for Complete Appliance Service and was glad to see he was close by. I was also pleased that he had an online appointment request feature on his website so I could get in line without waiting for the next morning. He called me promptly on Thursday and set the appt up for Friday so he could order the part and have it with him, which I appreciated. He gave me a 2-hour window for his arrival and was right on time. He fixed the oven and waited around a short while to make sure it worked properly. He was quiet, pleasant, and efficient. I could not be happier and will make CAS my go-to service provider for all the appliances in our home (since things always seem to break down in threes:))
Description of Work: He replaced the upper heating element in my oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Elizabeth U.
11/2014
5.0
appliance repair
 + -1 more
Scheduled the appointment, and the technician showed up right on time. Told me exactly what was wrong and cost before he did the work, Repaired the dryer, which is part of a stacked washer/dryer set...and he checked the washing machine to be sure there were no problems. This was so much cheaper than purchasing a new machine,so I was very happy. (Yes, I fat fingered what I paid, so I have corrected...thanks Gabe).
Description of Work: repaired the dryer, which included the bearing and the heating element.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$289
Response from Complete Appliance Service
Thank you for your comments! Although I think the cost has a typo in it, the invoice was for $289.00. Thanks, Gabe
Margo H.
08/2014
5.0
appliance repair
 + -1 more
Gabe was polite, friendly and professional. Unfortunately after dismantling my dryer and locating the problem, he found that the part was no longer available. Tried his suppliers and even Ebay. He was here for about an hour and had a 30 mile drive. Scheduled appointment was between 9-11 am. Arrived just after 9.
Description of Work: Diagnosed problem with the dryer not heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Warren H.
07/2014
5.0
appliance repair
 + -1 more
Called and got an appointment the following day during a 2 hour time frame. The guy showed up on time, assessed the dryer, gave me several options. I chose what I thought would work best, he did the work, and we were done. Very professional, communicated clearly, and got things done. I was impressed and pleased with the work.
Description of Work: Replaced belt on dryer, leveled dryer, and assessed timing mechanism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Charlie M.
07/2014
5.0
appliance repair
 + -1 more
Gabe at Complete Appliance Repair offers several ways to make an appointment, which is very convenient since it eliminates playing "phone tag." I filled out a form online and Gabe was in touch with me within 24 hours to confirm the 2-hour time frame in which he would come to my home. He was prompt, professional and thorough, and I couldn't have been happier which is why I emailed him a couple of days later when my dryer stopped working. Again, he emailed me back shortly and will be out to repair the dryer early next week. The process could not have been easier.
Description of Work: Washing machine repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bob T.
05/2014
5.0
appliance repair
 + -1 more
He traveled over 30 miles to do make the house call and I think that his service call charge was very, very reasonable. i also trusted his ability to diagnose the problem quickly. And he was professional and courteous. It was very easy to schedule the appointment over the weekend via his web site. Hoping that I don't have any more problems with large appliances but if I do, i will call him again.
Description of Work: The owner came out to see if he could repair our refrigerator/freezer but he advised that the cost of repairing our 13 year old model was prohibitive and that we should buy a new appliance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from Complete Appliance Service
Thank you for your review.
Robert W.
03/2014
5.0
appliance repair
 + -1 more
I had called because the soap dispenser wasn't dispensing the soap and some dishes were not getting clean. The repairman turned the dishwasher on and immediately diagnosed that it wasn't getting the water. He replaced the water valve, put the dishwasher back together and it has worked perfectly since then.
Description of Work: Replaced a part.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Complete Appliance Service
Thank you for your review.
Curt M.
02/2014
5.0
appliance repair
 + -1 more
Washer repair..did an excellent job replacing Bellow(seal) on washer! Very professional
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning
FAQ
Complete Appliance Service is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Complete Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Complete Appliance Service does not offer free project estimates.
Yes, Complete Appliance Service offers eco-friendly accreditations.
No, Complete Appliance Service does not offer a senior discount.
No, Complete Appliance Service does not offer emergency services.
Yes, Complete Appliance Service offers warranties.
Complete Appliance Service offers the following services: In-Home Appliance Repair Service, Washers, Dryers, Refrigerators, Freezers, Dishwashers, Ranges, Ovens, & Garbage Disposals.