WARD CONSTRUCTION

It has been 3 days and I have had no response from Ward Construction.

The crew did a great job. 🤗. Finished in one day and did a complete clean up.

perfect. top quality work and fast too. Ward stood behind their work and made sure the customer (me) was completely satisfied with all work.

This has been nothing but a nightmare since we decided to go with this company . Roof was done in April of 2018. Flashing leaked with first heavy rain. Mr Ward tried to blame it on our brick work , which we have had inspected and they are not the problem. Instead of fixing the problem he put a band aid on it by sealing it with some kind of caulk. Fast forward to December 2018 and heavy rain. Water pouring into our ceiling by fireplace. Have called him twice with him within the last 3 weeks with him promising to send someone out. Needless to say nobody comes out and he doesn't call to tell us that. . Actually offered to give us $500 to fix the problem in the beginning of this nightmare when re flashing costs up to $2000.00. Now we have to pay out of pocket again to fix his shotty work. Oh and quoted us metal flashing which we found out he used aluminum. IS more worried about living in Florida during the winter than taking care of his customers. Do yourself a favor find someone else.

A_Plus rating: Ward Construction removed all the old roofing, replaced some defective boards, installed new roofing, and provided enough installers to get the project completed in one day. Todd Ward (owner) kept in touch with the project from beginning to completion, including being at our house when the insurance company adjuster did his inspection. The installation people were skilled and paid attention to detail, such as repairing flashing and painting the roof vents and the plumbing vent pipes to match the color of the roof. We are completely satisfied with the results of the project. We do not hesitate to recommend the skill and integrity of Ward Construction.

Prompt, arrived for estimate exactly when stated, quick turn around with estimate, work completed exactly as scheduled.

First, after calling the office, Todd came out with in hours to give a estimate and told me because of his crew was working in a different location that he could perform the work the next day. I was given a estimate on the spot and i agreed to it. The next day he came and fixed the clogged gutter. He even took pictures on his I-phone and showed them to me because the gutter hung off the second floor of the house. the billing paper work was precise and neat. There was no mess to clean up and I'm a happy customer.

unknown

it did not go well. the roof leaks in four places. Todd Ward came back on Dec 13th and Dec 22nd to fix it but could not do so. On Dec 29th I called and he said he would have to come when it was raining. It rained several days later but he did not show up. On March 3rd I called after a heavy rain and he said he was in Florida and would call when he returned. As of March 28th I have not gotten a call.

On time for the project. They completed the work in one day. Excellent knowledge of roofing. Good clean up. They were more expensive than some of the bids we received, but they knew their "stuff". We'd use them again.

I was pleasantly surprised to have a vender respond so promptly the same day, as me request for a quotation for a new Roof. Todd Ward, the owner! was especially knowledgable about the Roofing industry. .He was not aggressive and pushy, just presented the facts! After checking his references, I considered using his company. Todd! again! very promptly! returned and answered any concerns I had. His crew was very professional and did the job in two days. the finished project was beyond my expectations. It's not often the owner of the company supervises a project. The cleanup left the site in better condition before he started If you need a new roof Ward construction is the best selection.

Todd came out the day after I had called him, told me to get the insurance company rolling and the day the adjuster was coming Todd got here first

He is wonderful. The best thing I can say about Todd is that and this has like nothing to do with his work but more to do with him, there were two people in the same community in our area named "Ward" and they both did roofing. One was a show up and say I am going to do it and then never come back and the other one was Todd. So, Todd heard about this and he went and put the roof on this elderly couple's house for free to preserve his reputation. That kind of led to him being in the paper and kind of led to him being on the news as a great humanitarian. I did not know that he was that person when we called him to have him take care of some stuff with our roof, but he did our roof. He came before our roof needed to be replaced, he came when our roof needed to be replaced, last year when we were thinking about doing some plumbing work in our bathrooms and replacing the toilets and stuff, I wanted to find out about whether there was any problems with the vent pipes for the plumbing and that if the vents were clean. These pipes usually go from the basement to the roof. I called a plumbing company for it and they said I needed a roofer because they deal with pipes on the ground and under the ground and in the house, but they would not climb up on your roof to check the pipe is clean. So I called Todd, he just came over, climbed up on the roof, and did tell me that my gutters were a mess so I told him to clean them and he did not charge me for that visit. He really is a great guy.

used a different contractor.

Six years ago Todd Ward replaced our roof. Recently we decided to do work on our plumbing. When I called a plumbing company to ask about checking our drain pipes from roof to basement, I was told to call a roofer to check the vent pipe. I called Todd who came the next day and checked it out for us for FREE. While on the roof Todd noticed the condition of our gutters and screens. He suggested that different screens might be better than the ones we had. In the past he did not do gutter screens because he felt most did not live up to expectations. Then he found aluminum screens that work well and do not rust. Todd and his crew cleaned the gutters of debris and installed the new screens. The work was done on time, on cost, and was professional.

Todd Construction's painters did a beautiful job of painting. Their preparation was excellent, this included washing the trim and all paintable surfaces with a bleach solution to remove any mold or mildew and thoroughly rinsing. Any peeling or flaking paint areas was sanded and any area that needed caulk was caulked. The actual painting job was meticulous and smooth-- no drips or runs, and no over painting. The painters were always on time and cleaned up completely at the end of the workday. A truly professional job and complete cleanup at the end. Todd was always there at the start and end of the day to inspect what had been finished. When the job was complete Todd did a thorough inspection. After the inspection he personally returned a few days later to ''touch up'' a few items he felt needed extra attention. Todd Construction is a truly professional outfit with workers who are very skilled in their craft. I highly recommend! Workmanship guaranteed for two (2) years.

Todd Ward returned my call promptly and was very punctual for the appointment. The estimate was prepared within 48 hours. The interim time from acceptance of contract to starting the project was quick, with only the weather being a factor in starting. His team of roofers were extremely professional and the job was completed ASAP. His attention to detail is truly worth noting. Many roofs end up being "racked," lines/ridges created on the roof. My roof is "rack" free and gives a clean and neat appearance. When I questioned what appeared to be a bump in the ridge vent he immediately checked it out. It was something that was germane to the house construction and Todd fully explained the situation to my satisfaction. He also made sure the edging of the roof was flat and did not "sag" over the eaves. Workmanship is guaranteed for five years. I highly recommend Ward Construction. Todd Ward personally came at the beginning and end of each workday and made a personal inspection.

THEY WORKED FAST AND CLEANED UP THEIR MESS WHEN THEY WERE DONE. THE PORCH IS SEALED AIRTIGHT THERE IS NO LEAKS. THE PRICE WAS VERY REASONABLE. AND THE PEOPLE WERE EASY TO GET ALONG WITH.

RESPONDED QUICKLY TO REQUEST FOR ESTIMATE. ARRIVED TIMELY FOR ESTIMATE AND CALLED WHEN DELAYED FOR APPOINTMENT TO PERFORM WORK. HONEST, PERSONABLE. WORK WAS COMPLETED IN A CAREFUL AND NEAT MANNER.

TODD WARD IS VERY CUSTOMER FRIENDLY, PROVIDES GREAT VALUE FOR THE PRICE, AND DELIVERS WHAT HE PROMISES. HIS WORK HAS BECOME VERY POPULAR - HE IS RE-ROOFING SEVERAL HOMES IN OUR NEIGHBORHOOD. I ONLY USED HIM FOR ROOFING, BUT HE DOES PAINTING, GUTTERS, AND CONSTRUCTION AND I WOULDN'T HESITATE TO USE HIM FOR ANYTHING.

OUR NEW GUTTERS WORK PERFECTLY. I WAS OUTSIDE WITH THE TWO MAN CREW ALMOST THE ENTIRE TIME THE WORK WAS BEING DONE. THEY INSTALLED THE GUTTERS USING LADDERS AND TOOK THEIR TIME. I FEEL THE JOB WAS VERY WELL DONE. FRIENDLY, TALKATIVE BUT ALSO CONCENTRATING ON THE WORK, EXPLAINED WHAT THEY WERE DOING AND WHY, AND CLEANED UP AFTER THEY WERE DONE. EVEN USED A BLOWER ON MY DECK TO REMOVE THE LEAVES THAT WERE DUMPED OUT OF THE GUTTER THEY WERE REMOVING. WOULD RECOMMEND!

HE IS EASY TO WORK WITH. HES QUICK AND COURTEOUS AND HE DOES A GREAT JOB.