Trinity Plumbing & Water Softeners

He was quick. He recommended not to put a bigger one because we don't need it and I appreciate it.

excellent job.cleaned up after

I purchased a water softener package from Ohio Valley Pure Water. Unfortunately, my home setup is not easily adaptable for a water softener. My clean out is on the back-side of the house but my main is on the front. The difficulty in setup was enough for Ohio Vally Pure Water to recommend Rodney for the job. Rodney is awesome. He did the work the well, didn't complain once about the setup and so far everything is working well.

I answered this question above. Mr. Robbins is very professional and extremely helpful answering questions about the work involved.

We live on a hill with an acre of woods behind us. The main drain line goes down the hill into the woods behind our house and there is a sloping steep path to get down to the area that needed repaired. Initially, we had another company come out to clear the drain. They discovered the stoppage was due to a break, which they thought was in 2 sections, one before the exterior clean out and another past it. The one section past the clean out also had a large fallen tree laying across where it passed. they gave us an estimate of $3800 to repair. I joined Angie's list and looked for other companies that would give a free estimate and found Trinity Plumbing. He came out the same day I called and gave me a much more affordable estimate. The day he was to begin a cold front with high winds and rain was moving in and he called and said that Sunday was suppose to be sunny and warmer and he would come then at no extra charge. Later that day, the weather had settled and he called and asked if he could come by and dig around a little to evaluate the situation. He worked for over 2 hours digging in the suspected locations and said he found the problem, and it was one break, not two, but the breakage ran under the area where the tree had fallen and that section of the tree would need to be removed before he could start. He asked if we knew anyone with a chain saw who could do it on Saturday so he could start on Sunday, I told him I would check around. before I could get any calls made, he called back and told me he had a friend who would do it Saturday morning for $100. He worked over 6 hours on Sunday in the cold and mud, hand digging( the hilly wooded area made it almost impossible for any large equipment) a 20 foot trench and replacing the old broken clay piping. It turned out to be a bigger fix than the spot fix of his original estimate and it was a $1000. more. but still over 1000. less than the other company, who would have charged more once they got into the work due to the extensive damage. After he left, we noticed things were still not working properly. I called him and he said it was probably still clogged closer to the house from all the former back up, but said he would be out first thing in the morning to check. He came as promised and after checking all the system, he told us to have the company come back to clean the upper drain pipes because he felt sure there was still a stoppage closer to the house that they had not properly cleared and since it was under warranty, they should come back for free to do it again. He said to tell them to remove the toilet to do it for the best access. He did this on his own time. Armed with this information, the company came back and did another cleaning at no charge, removing the toilet for better access, there was indeed a stoppage that they had missed. Our system is working like a gem now. Rodney of Trinity acted more like a doctor and our house was his patient, he called a couple of times to check on whether the other company had cleared it or not. He was at all times polite and always informative, taking photos to show us the breakage and the huge roots that had stopped up the lower drain due to the breakage. He is now my official plumber and I highly recommend him to anyone.

Great!

I was very pleased with Trinity Plumbing and Rodney Robbins. He was in Amelia when I called, but was immediately available to drive to my home within Cincinnati city limits. He had the necessary part on his truck to fix my toilet. After finishing up with the float replacement, I also asked him to check a leaking faucet handle in my basement laundry room. He gladly looked it over, diagnosed the problem, and fixed it right away. Mr. Robbins was very friendly, informative, and efficient in the use of his time. I couldn't have been more impressed. The price was right too. I will definitely recommend him to friends and family, and plan on calling him again if I have another plumbing issue.

No problem - in and out within a hour - it's been four months now and the toilets have never leak since - great job and will call again

Rodney was very courteous, polite and professional. He completed the work very efficiently and cleaned up all the mess even removed the old water heater and disposed of it.

To start, Rodney was great to talk to on the phone. I talked to a number of plumbers, and he was the most personable and knowledgable by far. He was extremely flexible on when he could come out as well. Once he came out, he sized up the job and really listened to what I wanted done. I had several questions for him, all of which he either had answers, immediately took care of the problem, and/or offered to point me to someone he knew that could help. But the best thing was that I never felt the meter was running ? Rodney provided a quote over the phone, which he was able to stick to. He offered a bunch of great information about some preventative measures as well as some other helpful info, and it was wonderful to just talk without worrying about getting him out the door. In contrast, I've had plumbers come out to do similar work and have discussions with me, only to later find out they were billing me in 15 minute increments! Working with Rodney was a great experience, and I can honestly say that I've found my plumber for years to come. Great guy, extremely honest and helpful.

In the last 10 days Trinity Plumbing has been called to our home emergently. First we bought a gas stove and it was being delivered in a couple of days and we discovered that the gas line was only to the basement. We called to have the gas line ran up to the 2nd floor and needed it done very quickly. We got 3 estimates and Trinity was not only the better price but could get the job done immediately. I was impressed by the professionalism and years of experience in plumbing. Then, 10 days later, we came home late to find our water heater didn't just spring a leak but was continuously flowing from the bottom,flooding our basement. We called Trinity (the receipt still laying on my table from last time made the number easy to find!). Trinity told us the cost up front to install a new water heater and we asked if they could just go ahead and put in a water softener too. Trinity showed up with all the equipment needed in just a couple of hours of the call and installed everything. Both experiences were wonderful. Trinity does quality work, respectful, friendly, response time was lightning fast and very clean. I highly recommend this company!

I have been using the services of Rodney for many, many years. He is 10%-15% higher than the average plumber, but you will never have to call him back out for a mistake. He is very experienced and knowledgable.

Great experience!

He did a great job.

TERRIBLE EXPERIENCE, DID NOT FIXED THE PROBLEM!