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Sutton Plumbing Inc

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

Residential work

Business highlights

33 years of trusted experience

Services we offer

Repair, replacement and installation of plumbing needs, drain cleaning & well pumps.


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.813 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-13 of 13 reviews

Colleen K.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I'd give them an "A" for overall and across the board. I would use them again. I think they are good enough to get an "A", they've met all my standards. The work was okay and I didn't have any problems with it.
Description of Work: Annual check up. Cleaned furnace and took a look at the air-conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
06/2015
5.0
plumbing
  + -1 more
I've used them a number of times. Reasonable prices and quality work.
Description of Work: Installed new faucet on wash tub in basement. Required cutting old pipes and soldering new ones in order to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christine F.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new faucets in sink and tub in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike V.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Judy S.
10/2014
5.0
plumbing, drain cleaning
  + 0 more
I have been using the company for 10 years. Their pricing is reasonable. I like that they are local and show up when they say they will. They will call to let me know if they will be running late. They are great with the cleanup after each project. I have never had a problem scheduling a service.
Description of Work: I use them for my plumbing needs. They recently repaired a drain in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie M.
10/2014
5.0
plumbing
  + -1 more
We have had Willy out to the house on several occasions for different types of jobs. All work is done correctly and timely. If for any reason he can't make the time stated he calls to inform us. Also has given info over the phone when asked.
Description of Work: Pipe replacement. Installation of water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Sharon K.
06/2014
5.0
plumbing
  + -1 more
My aunt uses them all the time and she likes them. They are polite and they come and do the work. They came when they said. They cleaned up after themselves. They did a good job. My aunt is 98 years old and most plumbers don't treat her well. But these people have good customer relationship. The price was reasonable. They were very direct about when they would be available. They weren't available on the day that we wanted but they told us that they were booked up. They said that they would call us and they did. That was good. The guy had a flat tire and so he couldn't make it on time. But he told me about the flat tire.
Description of Work: Sutton Plumbing replaced an outside water faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$134

James M.
10/2012
5.0
plumbing
  + -1 more
We recommend Sutton Plumbing.
Description of Work: Sutton Plumbing has worked for us many times over the years and they have always done a great job for a reasonable price and stayed pretty darn close to their estimate. We have never had a problem with any of the work they performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Kathleen R.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
I was thankful for their promptness and professionalism.
Description of Work: I had an oozing and messy stack. It was an almost emergency. Willi came out quickly on Easter Saturday and fixed that problem. He sent workers back the following week to complete three other problems I had pointed out to him. I've used before and will use again. Very good work, comes as soon as they can given their other jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jeremy M.
02/2012
2.0
plumbing, drain cleaning
  + 0 more
They couldn't get things right the first time. They've been out to my home four times and the work still isn't right. I would use their services for an emergency, but I will call someone else to actually fix the problem.
Description of Work: This company came to my home and attempted to fix the garbage disposal, a leaky toilet and clogged drains.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Kathleen R.
01/2012
5.0
plumbing
  + -1 more
I had not used this company previously, but was recommended by a neighbor. They did come out quickly, knew how to approach the job, and got the work done as quickly as possible. I am pleased at this time.ly
Description of Work: I had just bought a short-sale house and Vectron found a leak in the gas line which needed repaired. Because of the cold weather I needed the job done quickly. Sutton's came out almost immediately and gave me an estimate. I agreed to the work which they did efficiently and actually came in at a lower price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Becky M.
01/2011
5.0
plumbing
  + -1 more
We have just had a great experience with him. After he checked and couldn’t find anything, he went down and read the meter and said that we had it wrong. He cost me about $40 to have it repaired and that was nothing compared to what the water bill was, which about $150 was. He climbed underneath our house and doing all that. We had a lot of things that were leaking and he even came on a Sunday and did a good job. We would keep using him.
Description of Work: We have used Sutton Plumbing Inc. for 5 years for plumbing. The most recent time we used him was in August 2010 because he had a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Deborah S.
04/2009
5.0
plumbing
  + -1 more
The workers were quick, polite and professional. They did a good job.
Description of Work: They provided, installed and delivered 2 toilets and also installed/delivered a water softener(ordered from a 3rd party)..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

    Contact information

    7 W Main St, New Lebanon, OH 45345


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Heating and Air Conditioning,
    Wells and Pumps,
    Water Heaters

    FAQ

    Sutton Plumbing Inc is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Sutton Plumbing Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Sutton Plumbing Inc does not offer free project estimates.
    No, Sutton Plumbing Inc does not offer eco-friendly accreditations.
    No, Sutton Plumbing Inc does not offer a senior discount.
    No, Sutton Plumbing Inc does not offer emergency services.
    No, Sutton Plumbing Inc does not offer warranties.
    Sutton Plumbing Inc offers the following services: Repair, replacement and installation of plumbing needs, drain cleaning & well pumps.

    Contact information

    7 W Main St, New Lebanon, OH 45345


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed