At first, I thought the work was great. He told me that when he pulled out the old sump pump, there was chunks of bark in there. He said the previous company of putting the bark in there. He installed a new pump. Shortly after, the pipes sprung a leak. He came back and repaired that. A few months after that, the sump pump would not shut off. I called him all last winter to come and fix the problem and he never returned my call. When I had another company come fix the problem, it turns he installed the wrong kind of pump. It was not the gray line pump we talked about, it was a sump pump. It burnt out less than 2 years after the installation.
Description of Work: He was supposed to install a gray-line pump connected with the septic system.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
JO H.
03/2008
5.0
drain cleaning
+ -1 more
Upon my first contact with Mr. Jones, he responded promptly to my call and was fast, efficient, professional and reasonably priced. He has a clean neat appearance, is very knowledgeable and did not leave a mess in the house when he was finished with the jobs.
Description of Work: On the first occasion of my use of the company, Dennis Jones fixed a leak in the upstairs bathroom and unclogged a basement drain. On the second occasion he unclogged the downstairs bathroom bathtub and lavatory drains.
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Service Categories
Drain Cleaning,
Wells and Pumps
FAQ
FREE-FLO is currently rated 3 overall out of 5.
No, FREE-FLO does not offer free project estimates.
No, FREE-FLO does not offer eco-friendly accreditations.