Smith & Sons Home Improvements

I bought my house in 2015, Smith Sons was hired to repair the list found by the inspectors which included a new roof and chimney cap. They completed it minus the chimney cap by the time the closing was to take place. I was given word that it would be taken care of. They argued that the cap did not need replaced because it was just surface rust and they could sand it down and apply this surface coating that would last a long time, honestly they admittedly didn't want to replace it because it could open up more work and not be worth their quote they got paid. After many back and fourths even though they were already paid to replace the cap per contract, I agreed to let them do the repair how they suggested. Well it took over a year and almost taking legal action for them to finally do the repair. Fast forward 5 years later and a big hole and drywall section collapsed in the roof of my sun room from a roof leak. They were called and finally came out to look at it. I was told it was the flashing around the chimney. He said he remembers they put a bunch of sealant around it to keep it from leaking. In my mind as a roofer getting paid to put on a new roof shouldn't you have replaced the flashing instead of doing a temp sealant fix. We then asked if they were going to take care of it and were told that it wasn't guaranteed with the roof because the flashing is not part of the roof job. Red flag after red flag. Flashing is part of replacing a roof. This company does bad work, they lie, they don't stand behind their work. A roof should not leak after 5 years and if it does you should stand behind your work. Stay far away from this company!

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