Family owned and operated for over 20 years, we are a full service Remodeling Company. Also, offering HandyMan services for those small projects.
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to help you with your remodeling project, show you design ideas and help you understand the remodeling process.
Business highlights
34 years of trusted experience
Services we offer
Remodeling services, kitchen, bath, room addition etc.
Excellent. Arrived on time and work completed on schedule. I called them back for issue that was actually my fault and Rich arrived on time and resolved (my) issue at no cost. I definitely recommend this company. I will hire them again for future remolding work.
Description of Work: Add electrical runs for 3 ceiling fans with lights and hang fans. Also, install electrical runs and install 3 can lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dana C.
09/2013
5.0
remodeling
 + -1 more
See above. Very good contractor- will use again in the future. Super nice too:)
Description of Work: Installed chandeliers and installed electrical outlets. Looked at some other concerns for us as well. He did a great job, left things neat and worked fast- quick and easy. We will definitely use in the future!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Miranda S.
07/2012
1.0
remodeling
 + -1 more
Overall, it was horrible. Enough said. Read his other reviews.
Description of Work: After having Rich do an earlier project for us we contracted with himsd to build us a porch. He promised a lot of things and delivered exactly none. After he has your check good luck getting him to call you or show up as promised. We contracted on a Friday with Rich scheduled to start on a Monday. He was no-show/no-call through Wednesday and refused to return my calls. I ended up going to his house to find him and finally got his poor wife to get him to call me. Turned out he cashed our check and then went on to finish another job that someone was probably threatening him to finish. I demanded our money back and he acted all casual like it was no big deal. He paid me with a check that bounced. After threatening legal action the second check cleared. He is one of the most unprofessional, rude, scheming people you will come across.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from ARCHITECTURAL REMODELING
We were just made aware of this complaint 12/01/2012 and would like to respond: We at Architectural Remodeling are very Customer Service oriented. We are a member of the Better Business Bureau in good standing. We have been in business since 1991. Most all of our work is by repeat clients, referral and Home Advisor. Being in business for almost 21 years, we have made a few mistakes. We work very hard to make sure our clients are happy. Some folks can be unreasonable, however, we are committed to happy clients if it all possible. Problems are very limited and not typical of our company. We offer a referral list to all our clients. Please feel free to contact Rich Bennett, 419-560-4679 (Verizon Cell) if you would like complete details about this complaint and to ask questions concerning Architectural Remodeling. We welcome your interest. Visit our website at: www.architecturalremodeling.vpweb.com
Edward K.
05/2012
1.0
remodeling, home remodeling
 + 0 more
The very first meeting that was scheduled on a Saturday morning. Rich didn't show up. My husband called Rich, he never returned our call. I then called later that day. Rich still never called. Monday morning I called Rich and he did answer. I expressed concern and why didn't he show up or call us. He said his father-inlaw was ill. I expressed to him I understood family issues, however don't make me regret our decision to have you do our room addition and please in the future let us know why you can't make an appointment with us.This cconersation didn't change Rich actions. I now wish I had listen to my fears and stop the project with Architectural Remodeling. I don't understand how a company can just stop the work and never call or show up to finish what had been agreed to in a signed contract.
Description of Work: July 15, 2011 we signed a contract with Architectural Remodeling (Richard Bennett) weather and products permitting to have service completed in 30 to 60 days. The foundation began September 7th, 2011. In February, 2012 we began asking when the project could be completed. March 20, 2012 project never finished. We had many issues. Rich Bennett for many days no show for work and if they did it was 11:00 or 12:00 when they would show up. Only working a few hours.The outside always looked like a trash pile. Didn't do a second coat on baseboards or fill in nail holes. Hardwood floors has boards that creak and some were split when installed. Some damaged from the roof leaking. Roof leaked because Rich left a hole in the side of the house from the dryer vent that he removed and didn't repair. We made many phone calls to him and no return calls. He promises many things, however he doesn't follow through and doesn't seem to care about his customers complaints. I think we were to trusting with this company. I could write a book about what wasn't completed or if done the quality was poor. We waited many years to add on a new kitchen to our very old home. We took money from our retirement funds. I can't express the disappointment and the lack of caring and unprofessional action that was demonstrated from this company. We now find ourselves in need of spending more money to complete or repair things which we paid Architectural Remodeling. WOW, the most unbelievable company to work with to try and get the job done and make corrections to their work. Its beyond my thinking that a company walks away and doesn't try to work out the issues or concerns of their customer. The last unreal problem was when we found the siding which was installed wasn't the product stated in the contract and wasn't discussed with us. The product is a siding which will break down and given the weather in Ohio will have to be replaced. Another expense by us which we paid for James Hardie Board Fiber Cement siding.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$26,000
Response from ARCHITECTURAL REMODELING
We were just made aware of this complaint 12/01/2012 and would like to respond: We at Architectural Remodeling are very Customer Service oriented. We are a member of the Better Business Bureau in good standing. We have been in business since 1991. Most all of our work is by repeat clients, referral and Home Advisor. Being in business for almost 21 years, we have made a few mistakes. We work very hard to make sure our clients are happy. Some folks can be unreasonable, however, we are committed to happy clients if it all possible. Problems are very limited and not typical of our company. We offer a referral list to all our clients. Please feel free to contact Rich Bennett, 419-560-4679 (Verizon Cell) if you would like complete details about this complaint and ask questions about Architectural Remodeling. We welcome your interest. Visit our website at: architecturalremodeling.vpweb.com
They were very flaky and I would not recommend them to others. They were not responsive and did not do what they said they would. They were not professional.
Description of Work: They came and remodeled our home, they did electrical and plumbing and some tile work.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$54,000
Response from ARCHITECTURAL REMODELING
We were just made aware of this complaint 12/01/2012 and would like to respond: We at Architectural Remodeling are very Customer Service oriented. We are a member of the Better Business Bureau in good standing. We have been in business since 1991. Most all of our work is by repeat clients, referral and Home Advisor. Being in business for almost 21 years, we have made a few mistakes. We work very hard to make sure our clients are happy. Some folks can be unreasonable, however, we are committed to happy clients if it all possible. Problems are very limited and not typical of our company. We offer a referral list to all our clients. Please feel free to contact Rich Bennett, 419-560-4679 (Verizon Cell) if you would like complete details about this complaint and ask questions about Architectural Remodeling. We welcome your interest. Visit our website at: www.architecturalremodeling.vpweb.com
GAIL G.
11/2005
1.0
home remodeling
 + -1 more
UNPROFESSIONAL, FAILURE TO COMMUNICATE, NEVER A FULL 8 HOUR DAY, BOYS SENT TO DO A PROFESSIONAL CARPENTERS JOB, LIES REGARDING WHY WORK WAS NOT DONE, HAVE NOT LIVED UP TO WRITTEN CONTRACT. JOB WAS TO BE COMPLETED IN 45 WORKING DAYS AND THAT TIME HAS DOUBLED AND PROJECT IS STILL NOT FINISHED. THE FIRST CHECK WAS ISSUED JUNE 21. THE WORK IS STILL NOT COMPLETED. YOU NEVER KNEW WHEN OR IF SOMEONE WAS COMING TO WORK. THE CONTRACTOR HAS OUR COUNTERTOPS, SINK, AND SOME CABINETRY, AT LEAST HE SAYS HE HAS IT, BUT HAS NOT SHOWN UP FOR 2 WEEKS, OR TAKEN OUR PHONE CALLS. HE PROMISED THE COUNTERS WOULD BE INSTALLED 2 WEEKS AGO MONDAY, THEN SAID HE WOULD BE HERE THE DAY AFTER A PHONE CALL TO INSTALL THESE CABINETS. HE DID NOT SHOW, AND WE HAVE NOT HEARD FROM HIM, AND HE WILL NOT ANSWER MY PHONE CALL. THE WORK DONE BY THE EXPERIENCED CARPENTER WAS FAIRLY WELL TO NICELY DONE BUT HIS PRESENCE WAS NEEDED ON A ROUTINE BASIS. THE BOYS WERE POLITE AND LIKEABLE BUT NOT EXPERIENCED.
Description of Work: KITCHEN ADDITION, TEARING OUT CLOSET, AND SOME BATHROOM SPACE TO ENLARGE KITCHEN, NEW COUNTERTOPS, CABINETS, AND FLOORING.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$28,000
Response from ARCHITECTURAL REMODELING
We were just made aware of this complaint 12/01/2012 and would like to respond: We at Architectural Remodeling are very Customer Service oriented. We are a member of the Better Business Bureau in good standing. We have been in business since 1991. Most all of our work is by repeat clients, referral and Home Advisor. Being in business for almost 21 years, we have made a few mistakes. We work very hard to make sure our clients are happy. Some folks can be unreasonable, however, we are committed to happy clients if it all possible. Problems are very limited and not typical of our company. We offer a referral list to all our clients. Please feel free to contact Rich Bennett, 419-560-4679 (Verizon Cell) if you would like complete details about this complaint and ask questions about Architectural Remodeling. We welcome your interest. Visit our website at: www.****.vpweb.com
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Electrical,
Plumbing,
Ceramic Tile,
Cabinet Making
FAQ
ARCHITECTURAL REMODELING is currently rated 2.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
ARCHITECTURAL REMODELING accepts the following forms of payment: Check