All About Hardwood

We were extremely impressed when we met Doug to do the initial evaluation. It is very obvious that he takes a lot of passion and pride in transforming people's home with hardwood floors. We were very impressed with how quickly and efficiently his crews did the work. The entire process took about 1.5 weeks. The floors look absolutely beautiful and we are so pleased with how they turned out. If you are looking to install the traditional site finished hardwood floors I would highly recommend Doug and All About Hardwood.

Excellent, stuck to schedule, worked with our schedule, extremely responsive

I would not hire someone who shows up over an hour late and takes over a week to provide a quote. How timely would the work being completed actually be? The price was also the highest of 4 quotes that I received.

It went great! I certainly will (and have) recommended All About Hardwood to others who have a need for beautiful wood floors!

It took some phone relays to get with Doug after we had the estimate. I found that he was much more accessible via email than phone. Ultimately, things went smoothly and as described. All About Hardwood crews were excellent, professional and friendly. Work was expeditious and of the highest quality. Our floors look tremendous. we had satin finish over gunstock stain that we replaced. One problem was that the registers would not fit into the openings after they were stained and finished. They had expanded and were too big. Doug had a technician there promptly and corrected these registers.

Great! Very knowledgeable and nice team. Very responsive to questions and accommodating.

We were referred by our neighbor who had their floors redone. We were totally pleased with the quote, timeline and overall product! The guys who did the work were personable and had amazing communication with us. They were punctual and meticulous when it came to cleaning up at the end of a job. We will be hiring them again!

It cost quite a bit because we had a lot done.

All About Hardwood did a great job, floors sanded and stained. They look brand new!

Cleaned up after themselves and completed job as stated. Very little dust. Would recommend them to anyone, would use again.

They did good work. We love our floors.

Okay. We had a total house make over. All the other companies were excellent, fast service easy to work with, we had gotten used to excellent service from all the providers. The floors were the last thing to do for our big move in date of 8/26/16. All About Hardwood showed up a bit late and they were all kids (maybe 18 years old but looked much younger). I was reluctant to leave my home in the hands of children but thought the owner would be on site at some point...nope. When I returned home our brand new Krauss Pax Zero sink had brown stuff in it and there is still dots of it. All About Hardwood (owner) said they didn't do it and blamed it on the backsplash guy, our backsplash is pure white, but we said just use the sink downstairs if you need to no problem. They started on Monday Aug 1, 2016 and the last time I talked to any of them was about the sink stains on day three of the job. They were gone and they considered the job finished, but we still had a ton of questions, they never asked how we liked the job, they never walked through with us and on day one when I asked one of the kids how to care for the floors, he said I would get a paper with instructions...we never did get that. Over a month later I got an emailed invoice saying to contact their office to make arrangements for payment. I found that offensive seeing as the job was incomplete. Finally after several stories of backsplash and thresholds, (a month later). I finally figured out that the kid from the very beginning never told the owner about the thresholds and adding that charge onto our bill. The owner wanted payment before doing the thresholds. We mailed their payment certified mail and we still have no thresholds and after several days still no contact with the company. I think our floors look okay, but others say the cracks and creaks should have been addressed. We also wanted the sides of our stairs done but was told it would be too time consuming and hard to turn the machine...unbelievable, I assumed that. like the other companies we dealt with. changes could be added and charges added on to our bill.no big deal, I assumed it was all about making the customer happy. Maybe our job wasn't big enough, or maybe the owner is/was too busy, I don't want to think bad thoughts but, I cannot help it when I know that from the painting, to doors, windows, new bathroom, tile, window treatments, plumbing and electrical ALL others did excellent, but All About Hardwood was a negative in an overall, great home makeover experience!

Prompt response to request. First coat of finish was not to my expectations. Promptly returned and put a higher gloss on floors. Everyone was professional and courteous, and did a great job preparing the area for the work so that there was minimal dust in unaffected parts of the house.

They answered and or returned our calls promptly. They showed up when they said they would and told us exactly what the process to refinish our floors would entail. Apparently there is a lot of dust and odor from t he stain and sealant. They had to come back three times to strip, stain, seal and do a second coat and they showed up each time when they said they would. Did what they said they would do and were prompt and courteous throughout.

We went on vacation and left the house to them. When we returned, it was done with minimum mess. (You do need to clean off walls, everything in the room due to dust, but it wasn't excessive). They came out ahead of time to carefully look at the job. They personally mixed up a stain repeatedly until we approved the color. They used a very hard commercial urethane because of the wear our dogs give the floors (unavailable from other refinishers). The patch in the floor was invisible and I love the new wood vents. I"m only sorry I didn't replace all of them. Their price was very competitive and the resulting finish was gorgeous. I highly recommend them for any work involving hardwood floors.

We did not choose All About Hardwood Floor Co. because after review three quotes from other companies, we choose another company. The prices were close when comparing, however, the difference was that we wanted an oil based polyurethane along with one extra final coat that the other company would do. Doug was great, has a great personality, very knowledgeable, and if we have another project, I would defiantly contact him for a quote.

The skilled crew showed up right on time with the right materials and installed the floor in a very professional and workmanlike manner. No corners were cut and they finished in almost no time. The price was reasonable and the floor is beautiful. We highly recommend Doug Hall and his crew at All About Hardwood.

Doug and his crew were great to work with. Steve was terrific as we're all the other guys. The results look fabulous. Can't recommend highly enough. Very professional. Great value.

Doug is a customer-oriented, friendly, very knowledgeable contractor/owner. We were nervous about remodeling the floors, but Doug held our hands through this positive experience, and he returned our calls promptly during the remodeling. He runs different crews for certain aspects of the remodeling, and we found all of his employees to be professional hard workers, skilled, courteous and willing to stop and answer questions and concerns (sometimes 2 or 3 times). They arrived when they said they?d be there (often early) and worked late into the afternoon. They knew what they were doing and worked well as a crew. They prepared the areas to keep dust scarce. Cleanup was done every day. We love our floors and smile every time we look at them. We have no complaints or didn?t have to call back Doug?s crew. People remark how beautiful the floors look and how amazingly larger the house looks now that the carpeting is gone.

They did a very nice job. They were very professional and I would recommend them. It was worth it for the price. I thought it was very reasonable specially the quality. The floors were awful and they brought them back to life.

All About Hardwood Floors did an AMAZING job of transforming our home. The change in stain of the exisiting hardwood floors makes our house look completly different. I can tell the work that was done was done with care. You would expect to have a lot of places to touch up on floor boards and I have yet to find a spot that looks like it needs a touch up. Doug at All About Hardwood did a fantastic job of explaining what we were going to expect and was clear about what we needed to do to minimize dust, etc. You can't eliminate the dust but listening to his advise was critical in keeping our clean up work to a minimum. There is no question I would use this company again. They were prompt, honest, reliable and did everything they said they would at a very reasonalbe cost. Thank You Doug and All About Hardwood Floors!!!!

Excellent! From initial consult all the way through final inspection- excellent service! Final price was exactly the same as quoted. I had a couple of quotes and this company was by far the most professional. They worked around my schedule and were flexible. The owner and workers were very professional and polite. I had a couple of questions on the quote that was provided and asked questions via email. Owner was very responsive and got email returned the same night. One of the bedroom floors was completely black- I think it was stained black- but it wasn't evenly done. It was disgusting actually. It has been under carpet for the 14 years we have been in the house, and finally, decided to have the floor redone to match the rest of the house. I did not think the black stain would come up, but it did! I was very impressed with how the guys worked and worked and got a nice even, clean surface. They also patched a hole in the floor from a chimney that was removed. Again, excellent work. The hole was rectangular, but they took out some of the surrounding wood and blended in the patch perfectly. Looks perfect and can't even tell it was patched. One of the other companies I had to look at the job, could not even commit to doing it- they thought it was too hard. The owner for All About Hardwood took one look at it and said - no problem- and, it really wasn't. They used a low odor sealant so it didn't stink us out of the house- which was very appreciated. Job was done perfectly and we are very happy with the quality. I would call them again!

Doug is fantastic to work with. He's extremely knowledgeable and will provide you with all the information you need. His team is amazing. The crew showed up early every morning and worked like machines. The took only a 30 minute lunch and cleaned up after themselves every day. They communicated very well and were extremely polite, answering any and all questions. ( And I always have lots of questions.) I work from home and was present for the whole job. The project was completed in two phases. Phase 1 was the entire first floor, the stairs, the upstairs hallway, and master bedroom. This was completed in approximately 9 or 10 days. (I really should have written this sooner!) Phase 2 was the three remaining bedrooms and took 7 days. I feel the price was very fair. This is a labor intensive job and good materials are used. It's a good sized investment to make, but I am so completely happy, that it was well worth every penny. I have not found and problems and, believe me, I *look*. Originally, I thought I wanted to just have engineered HW installed, but Doug -without a hard sell- convinced me that the solid, finished on site wood would be a much better choice. He's right. There are very slight natural variations on the wood that give it character and you know it's not a mass-produced product. I am constantly thrilled when I look at my floors and so few houses in this area have all hardwood flooring. These days, it can be difficult to get service providers to respond to inquiries, but Doug was very responsive and we were about to schedule the appointment for the estimate quickly. He emailed the proposal to me quickly as well. It's a busy business, but you WILL get an email or return phone call. I highly recommend this team.

I was a little disappointed in a few details (mostly around the edges). I may expect too much as I'm not sure what is realistic. But there were some imperfections around some of the edges - brush marks, sanding marks, etc. That said, they have held up well for this first year despite having three young boys who are pretty h****** them.

We hired All About Hardwood 1 year ago to install hardwood floors in our living room and strip, sand and re-stain our kitchen floor. We re-hired them this year to remove carpet, install oak flooring, stain, seal, apply polyurethane and install shoe moulding on baseboards. Both times they did an amazing job. I am still very happy with their work. Doug hires very good people and runs a tight ship. They will want to spread out the tasks 1 per day and so it takes about 1 week start to finish to complete the work. I think that was best to insure the quality of the job and let each step dry completely. All workers were very caring, professional and hard-working. They were all very nice to deal with too! They all want to please the home owner. I observed them literally "bending over backwards" for another client to please them even though the request was challenging. This group aims to please. And my floors look unbelievably amazing!! I am very happy with their work. If anything is wrong, they will try to fix it or address it pronto. Cost is competitive and mid-range. We definitely recommend them and would re-hire as we already did!