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The Grout Doctor

Ceramic Tile, Floor Cleaning and Waxing, Bathtub Restoration,

About us

29 years of experience. Grout Doctor has the cure for this ugly cracked and stained floor grout. Not only is cracked grout in a floor unsightly, if not treated, it can cause damage to the floor's underlayment and possibly create the need for costly replacement of the floor. The Grout Doctor can remove the damaged grout and broken tile if you have a replacement tile. Your Grout Doctor will try to match the color as closely as possible.

Business highlights

33 years of trusted experience

Services we offer

Tile and grout repair, tile cleaning and color sealing, recaulking and regrouting. Most jobs are floors and walls but we will do showers, sinks, baseboards, fireplaces and countertops.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.966 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 66 reviews

Robert K.
03/2020
5.0
ceramic tile
  + -1 more
Excellent value. Polite, professional and persistent. Very knowledgeable. Solved problems left by others. Made excellent suggestions, which added value to the original project scope. Will be my first call for future tile issues (at other addresses).
Description of Work: Grout clean, color, seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Helen R.
03/2020
5.0
ceramic tile
  + -1 more
It went very well and everything was fine.
Description of Work: They work on the tile in my shower.
Rating CategoryRating out of 5
Yes, I recommend this pro

Peggy L.
09/2019
5.0
ceramic tile
  + -1 more
The Grout Doctor did great work at competitive price. They showed up on time and completed the work in a short amount of time. I would definitely recommend them to anyone needing grout repairs.
Description of Work: Replaced silicone caulk in a tube surround and fixed the grout in a shower stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Doctor
It was our pleasure and thank you!

Bake Me Home N.
02/2019
5.0
ceramic tile
  + -1 more
They did an amazing job- it looks like we just re-tiled the bathrooms! One of our biggest pet peeves was that no matter how clean the bathroom floors were, they never LOOKED clean because the grout was old and stained. Anyone with tile in their house knows what we're talking about. The Grout Doctor is a game changer for anyone who has the same problem! After thoroughly cleaning your grout, they apply a pigmented sealer (this process is called grout recoloring). With recoloring, you can change the color of your grout to a lighter or darker color or match the original color. We couldn't be happier with the results and will definitely use them again in the future.
Description of Work: Grout recoloring for the tile floors of two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Doctor
It was our pleasure, thank you!

David F.
08/2018
5.0
ceramic tile
  + -1 more
Excellent! Prompt response and service. Matt did an excellent job. Would definitely use again.
Description of Work: Regrout shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Doctor
Thanks [Member Name Removed]!

Michele P.
04/2018
5.0
ceramic tile, floor cleaning
  + 0 more
Great They were able to get it done prior to new tenets. I removed old peel and stick tile from the floor. They were able to get all the old glue off. 95 year old tile looks great!
Description of Work: Regrout stall shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Amber B.
04/2018
5.0
ceramic tile
  + -1 more
Matt and Freddy were amazing. They fit me into the schedule and were prompt, courteous, fast, clean, and hard working. I will definitely be a repeat customer. 2 photos are before and two photos are the finished product.
Description of Work: Caulk removed and tub shower recaulked

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

BRIAN R.
03/2018
5.0
ceramic tile
  + -1 more
Very professional and friendly. Work was high quality. We are very happy with this company and would use them again.
Description of Work: Got rid of old caulking; regrouted shower and recaulked sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Kenny M.
02/2018
5.0
ceramic tile
  + -1 more
They did a wonderful job re grouting our shower. It looks absolutely beautiful and brand new!
Description of Work: re grouted shower stall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa P.
02/2018
5.0
ceramic tile
  + -1 more
I will use them again and would recommend them to anyone, they even came back and fixed something I broke, and did a great job.
Description of Work: Re-grout tile color and stained floor tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen S.
02/2018
5.0
ceramic tile
  + -1 more
Highly recommend, before replacing consider re-grout clean and seal.
Description of Work: Re-Grout clean seal and re-calk

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheri R.
10/2017
5.0
ceramic tile
  + -1 more
They arrived on time and got the work done. Looks so much better and no more leaking water
Description of Work: Grouting and sealing shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

brad M.
07/2017
5.0
ceramic tile
  + -1 more
We spent over 1/2 hour mixing different color combinations until we had the exact color we wanted. After that the technician colored the backsplash grout. The grout looks perfect now and is sealed. Highly recommend.
Description of Work: color change for kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Gregory J.
05/2017
5.0
ceramic tile
  + -1 more
Jeff and his helper showed up on time did an excellent job communicated well and left no mess! Very Happy customer
Description of Work: Tile repair and grout cleaning and staining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Warren S.
03/2017
5.0
ceramic tile
  + -1 more
The work was performed on time and was excellent
Description of Work: Tile grout in halls bathrooms and foyer was cleaned colored and sealed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Liza B.
06/2016
5.0
ceramic tile
  + -1 more
The work went extremely well, beyond expectations. They were very professional and were intent on providing a high quality job. I would not hesitate to use them again or recommend them to others.
Description of Work: They fully cleaned and regrouted the white ceramic tile in a shower stall that was in terrible shape and made the shower walls look almost like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Vanessa H.
02/2016
5.0
ceramic tile, floor cleaning
  + 0 more
The floors look almost new! It's amazing that I waited so long to do this because there is such a difference in how the floors look. I do think it's a bit pricey, but I tried to do it on my own and it didn't work out so well, so worth paying someone. The service providers was professional and very helpful, explaining to us how it worked and what our options were. He also kept the place clean and was careful of his surroundings in the house, which I was grateful for. I would use them again, but since it lasts so long, I probably won't need to. I highly recommend.
Description of Work: Cleaned and sealed the floor grout in my kitchen and bathroom and cleaned the grout in the shower. Both areas are on the small side.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Karen F.
11/2015
5.0
ceramic tile
  + -1 more
Jamie arrived right on time and was very polite and professional. He explained each step as he worked and at the end, left the area very clean.
Description of Work: Replaced the grout in the ceramic tile in the shower/bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael E.
10/2015
5.0
bathtub refinishing, ceramic tile
  + 0 more
Provider did a great job. We have an old tub that needed to have old, mildew stained caulk removed and replaced. He carefully removed all of the caulk and then asked if it was acceptable (which it was). This was painstaking work as the tub was old and has already been re-glazed once so there was danger of further damaging the glaze. Anyway, it looked great and he re-caulked and sealed the tub (which also looks good for a 70 year old tub). He was very professional and did not try to up-sell stuff that we didn't need (this was the case with a competitor). Overall I was very satisfied and I would definitely recommend Grout Doctor to a friend or neighbor.
Description of Work: Recaulked & sealed a very old tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alan B.
03/2015
5.0
ceramic tile, floor cleaning
  + 0 more
OUTSTANDING! Jeff sent his younger employee to do the initial work. He was very polite and worked very hard for a long time to get our shower grout repaired and clean. The grout he used however was much darker than the original and did not lighten as it dried as we all hoped it would. Jeff came back out, no questions asked and used a lighter coloring agent and grout mixture to make it all right. Jeff can come across a little gruff on the phone, but he really isn't and he has a heart of gold! Don't let that discourage you from using him! SUPER GUY! The other person who did the structural repairs placed a new cultured marble seat over an area of tile that was not constructed properly when we built the house. This work was also outstanding. We will use The Grout Dr. again in a few years when the tile needs cleaning. They do outstanding work and seal the grout - as it should have been done by others originally, but wasn't. The price is also extremely reasonable!
Description of Work: repaired and cleaned grout in large shower. Referred other structural repairs to another very reliable service individual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sue W.
02/2015
5.0
bathtub refinishing, ceramic tile
  + 0 more
Jeff returned my call promptly and came to give me an estimate. We scheduled a date for work to be done. On that date worker arrived on time and went right to work. (I sorry I forget his name, I think it might be Jerremy). In any case he did a wonderful job and everything looks beautiful.
Description of Work: Re-grouted and sealed tile around tub/shower and re-caulked tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Philip R.
02/2015
5.0
ceramic tile
  + -1 more
It went great. They were in and out in a couple of hours and the baths look brand new.
Description of Work: re-grouted and cleaned two 20 year old bath tubs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JAMES J.
10/2014
5.0
ceramic tile
  + -1 more
The service went well. They did a good job. They were willing to take care of the problem for me. It was easy to schedule the service.
Description of Work: I hired the company to make small grout repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Geoff M.
06/2014
5.0
flooring contractor
  + -1 more
Their service was good. I was very happy with the way he explained things. I wouldn't hesitate to use them. They were honest, upright and didn't try to pull strings on me.
Description of Work: They regrouted our polar tile and made a repair on one of the tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Sarah S.
06/2014
5.0
ceramic tile
  + -1 more
I appreciated the fact that the owner explained the process to me. He was in and out in about an hour or so. He cleaned up and left my bath surround looking brand new.
Description of Work: The owner came out and cleaned and sealed my bath surround tile. He also re-grouted where necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
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Contact information

5438 Bailey Dr, Milford, OH 45150

http://www.groutdoctor.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Bathtub Restoration,
Flooring Sales and Installation,
Countertops and Backsplashes,
Fireplaces

FAQ

The Grout Doctor is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

The Grout Doctor accepts the following forms of payment: Check
Yes, The Grout Doctor offers free project estimates.
No, The Grout Doctor does not offer eco-friendly accreditations.
No, The Grout Doctor does not offer a senior discount.
No, The Grout Doctor does not offer emergency services.
Yes, The Grout Doctor offers warranties.
The Grout Doctor offers the following services: Tile and grout repair, tile cleaning and color sealing, recaulking and regrouting. Most jobs are floors and walls but we will do showers, sinks, baseboards, fireplaces and countertops.

Contact information

5438 Bailey Dr, Milford, OH 45150

http://www.groutdoctor.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM