Stealth Foundation

Stealth Foundation,LLC's website says they have served as a trusted adviser to Cincinnati and Northern Kentucky homeowners for over thirty years; however, BBB Ohio indicates that the business was incorporated March 1, 2010 - 6 years ago. In the end, we did not have any work performed by Stealth Foundations, but the following should be a cautionary tale for anyone looking at this company to do foundation repair. We found reputable contractors for nearly half the money and whose work creates less disruption to the surrounding area. In October, we contacted Stealth regarding a garage corner that appeared to my husband and I to be settling - cracking in the brick veneer. The owner, Mr. Steve Cohen, promptly visited our home. He did not think we had a foundation issue, but rather a problem with the lintel above the garage doors. Subsequently we had a masonry contractor offer his assessment. He too thought it was a foundation problem and so we contacted a structural engineer. Mr. Cohen was present when the engineer advised that it was a settling issue and recommended the installation of 2 steel piers. There is a gate, fence, hedge and sidewalk in the same area. We had an extensive discussion with Mr. Cohen regarding access requirements to get the job done. He informed us that the fence post located directly beside the garage corner would have to be removed. I was concerned about the shrubbery nearest the garage, but Mr. Cohen deemed that the removal of the fence and relocation of 2 shrubs further down would provide the necessary space (six feet) required for his equipment. On November 2, 2016 Mr. Cohen submitted his proposal to "install 2 heavy helical piers, with the owner being responsible for obstructions to include shrubbery, fencing and concrete" at a cost of $3880.00 (included a discount of $800 for being a Angie's List member). My husband clarified, via email, what we were expected to do and accepted the proposal. It was determined that the earliest date the work could be done would be November 29 (Mr. Cohen and ourselves had prior obligations). Following this, Mr. Cohen delayed the job a number of times. On more than one occasion my husband reached out to Mr. Cohen to try and firm up a date. In the meantime, my husband had removed fencing and posts to provide the required access. On Sunday, December 11 at 8:30 pm Mr. Cohen texted my husband to inform us that work would commence the next morning at 8am. The next morning Mr. Cohen called to say that there was an issue with a piece of equipment and they would be late. Approximately at 9:45 Mr. Cohen's son and another worker arrived with a backhoe. His son informed us that the access provided was not acceptable because he needed 6 feet directly beside the garage in order to dig. We would have to remove the gate, another post, fence rails and shrubbery. We tried to reach Mr. Cohen, but his son said that he was in a meeting. His son said that they could break up and remove the small sidewalk, but could not do the other work to get the site ready. His son then offered to come back the next day and we told him that we would contact his father to confirm. We then proceeded to remove the remaining fence, posts, gate and shrubbery. Around 12:30 pm my husband sent a text to Mr. Cohen to confirm plans for the next day. His response was, "I am in a meeting right now but wanted you to know we won't be back. I will go into further details later". That is the last we heard from Mr. Steve Cohen.

They were excellent . Courteous, clean and professional. The owner, Steve, is a wonderful man. Kind, caring and a professional.

After my leaving a message, Steve returned my call the same day and set up an appointment for a couple of days later. He arrived on time, and we discussed my issue. He was very knowledgeable and friendly. He asked if they could cement the new support beam in place and take out an old wooden shelf since it was in the way. I received a bid a couple of days later and took my time to accept it. Once I did, he said that it would be a couple of weeks. He emailed a couple of day later and said he could get the work completed within the week. The crew showed up on the scheduled day, and all I had to do was let them in. I left, and when I returned a few hours later, the work was completed, the garage door down and everything was cleaned! Very professional and Steve (the owner) was very responsive by email. Thanks, Steve!

I felt like the team were very considerate of my home (not normal these days). While the price may have been higher than others, I checked the BBB, etc for this company. No worries. He had mentioned a timeframe that the work could be done and while the time was approaching, I had not heard from him. I contacted him. So.....yes, he could be a little more proactive in letting his customers know when to expect him....his team made up for that hiccup with me (and we can all let time get away from us, right?). I would hire this company again without question. I feel like my home was in good hands and when you are talking about the sizeable investment of a home, you want your home in the right hands, right?

Steve was very responsive and was out my house the next day. He did a thorough analysis and made recommendations based on what we actually needed to do - not just to maximize the scope of the job. Steve was friendly and knowledgably. I would definitely use again.

I contacted the company in mid September and Steve was scheduled to come out on a Saturday at the end of September. Two days before the appointment he left me a short message that he can't make it and will reschedule which he did. Not a big deal. When he finally came out he told me quickly his recommendation and I agreed. I was told that his schedule would allow him to fix the crack in 2-3 weeks max which sounded good as I got ready to install new flooring. However, a few weeks go by, and Steve, who is very responsive on email, keeps pushing it out. Mid October he suddenly offers to do the work on a one day notice which unfortunately did not work out for us that day. Finally, after 7 weeks, now end of November, just before Thanksgiving, he responds to my latest email that he won't be able to do the job for at least another 4 weeks and that he recommends me to look for someone else to do the job. Not even an apology - he just got upset and replies: "I let you know I would start and you didn't call me back for a week [well, not quite, it was a day]. It would have been done. Definitely better we did not do business". One the bright side, by recommendation from my floor guy who was doing my basement at the same time, I called a different small A+ rated company who came out 2 days later and offered to do exactly the same work at half the cost. Saved me $800!

Wonderful experience as it was one of the few times I've had a contractor not try and sell me something I didn't need! Steve explained that it really wasn't a foundation problem and I didn't need to have piers put in - that floor jacking would probably solve my problem as my foundation looked to be fine - just the slab the hearth sits on was sinking, causing the cracks in the mortar. This was a relief to me as this is much less expensive than I was anticipating. And since Stealth doesn't do floor jacking he wasn't making any money off of me....nice to find an honest, friendly contractor! If I ever need to have my foundation repaired, Stealth will be the first company I call!

I can only say good things about Steve and his crew. They were courteous, polite and knowledgeable. I would use them again, but hope I don't have to. Also, lifetime transferable warranty is a great thing to have.

Steve returned my Friday call the next day (on a weekend) and set an appointment for early the next week. He sent his proposal for repairs that evening. I was impressed with his prompt response, professionalism, and follow through. Although I decided to go in another direction for the repairs I would certainly recommend his company to others.

Steve came out to do an estimate, and found the issue was not the foundation, but caulking around the main electrical feed into the house. He wrote me a report I could share back to the buyers of the house for no charge. Thank you Steve!

Steve came out to perform an evaluation on cracked foundation and a couple small areas that had previously leaked in the basement. Steve was punctual, very responsive and very knowledgeable about foundations and proper repair. Most impressive was how honest Steve was; Steve said that he wouldn't waste any money right now on a fix because there really didn't appear to be an issue. This honesty was greatly appreciated. I would definitely recommend Stealth Foundations for their services.

stealth Foundation was wonderful. He was able to come out quickly and was very prompt in evaluating my home for foundation repair. He was very friendly and knowledgeable. It turns out, his recommendation was that I did not need any repairs. I appreciated the honesty and that he didn't try to sell me anything i did not need. If i ever need work in the future, i will call Stealth Foundation. I feel he would be honest in his assessment.

I had an appointment for someone from STEALTH FOUNDATION to come out to my home to give me estimate of my basement for my foundation/waterproofing my walls on May 10th, 2016 at 12 noon and no one showed up nor did they give me a call to say they were not coming. I worked my schedule around this appointment by the way. Customer service is at an all-time low these days. Extremely disappointed……….

Stealth was very professional and friendly. They had a quick response to our request for an estimate and gave us good advice and a fair price. We consulted with a structural engineer before proceeding with the work and Stealth was the most in line with the engineer's recommendations and had the most reasonable price. They completed the work in one day and so far everything appears to be repaired. I would recommend Stealth Foundation and would use them again in the future if the need ever arises.

I was pleased with his quick response and estimate that he gave me.

He was very nice. He did it anyway after the time period. There were no additional charges. They could have been a little more informative. He didn't seem to answer any questions.

Steve (represenative) came to house and provided a full inspection of the basement and inspected areas where I had some cracks and water damage. Steve provided insightful alternatives to resolve the issue prior to resorting ot more costly measures. I appreciate Steve's honesty and the low cost alternatives he provided to resolve the issue. I would highly recommend this company and Steve to any others interested.

It went very well. We would recommend this company highly.

It went well. Booking the appointment was easy and Steve was professional and responsive. He looked over our basement (which is old and leaky) and gave us recommendations for quick fixes and ideas for long-term solutions. While we can't afford to have our basement redone at the moment, once we are in a place to do so, we will call Steve back for the job. Would highly recommend him.

A very impressive crew, professional, friendly, focused and efficient. Barbara and I are very pleased with every aspect of the job. Thanks for taking care of the corner leak as well.

They did a great job. We had several engineers look at the problem. We were quoted anywhere from $4000.00 to $50000.00. Stealth Foundation did not quote unnecessary repairs. We have a lifetime transferrable warranty on the home. I would highly recommend them to others.

Was done quickly and efficiently.

I had evidence (cracks in walls, doors out of plumb, etc.) that the foundation of my house might be sinking. I decided to get three estimates from top rated Angie's list companies to fix the problem. Each vendor identified the same problem and the same solution. Piers needed to be sunk on the side of the house where the sinking was occurring. However, the scope of the estimates to repair the sinking problem ranged from $4500 to $10,000. Steve Cohen of Stealth Foundation. was the only vendor who said he was not sure of the scope of repairs needed and he recommended I hire a structural engineer to give me an opinion. The structural engineer said I only needed three piers sunk at the corner of the house to stabilize the foundation, which was in line with the lowest bid I had received. The structural engineer opinion cost $150 and I consider it money well spent. I chose Steve Cohen and Stealth Foundation to perform the repairs even though his cost was slightly higher that the lowest bid. I appreciated his honesty and felt like he was looking out for my best interest. The work was done in one day and I received a transferable warranty from Stealth Foundation.

I am incredibly pleased with the service I received. He explained everything they did and why they needed to do it. I had purchased the deal on Angie's List for an inspection, but couldn't get around to actually taking care of calling them to come check it out for over a year. They still honored the inspection with no problem. Since I didn't know much at all about the basement and how the crack in the wall happened, etc, it was wonderful to get it explained to me. It was better still that they didn't 'talk down' to me as some places tend to because I am a woman.

My wife thinks I'm crazy, but I am very particular about who I let in our home. I felt incredibly comfortable having Steve and his crew working in my home, even while I wasn't there. I hope I never need foundation work done again, but if I do I will absolutely use Stealth Foundation. I have recommended them to everyone I know and will continue to do so. They are the most genuine and helpful company I've ever worked with.