Rachel's Cleaning and Services

The communication from this company was inconsistent, with one brother who owns the company and his brother who started the work for us and was then fired suddenly giving us conflicting information and blaming one another for lapses in service. When the brother who owns the company showed up at my door to tell me he would be finishing work his brother had started - and Id only ever met his brother - I asked him to explain what was going on and he stormed off saying Forget it! Keep your money! but then sent me an invoice nevertheless! I would STAY FAR AWAY from this company!!!

Slow to return phone calls

Ask for rate for them just to show up. Normally I do this but did not. Just to show up was high $125. Then charged total of $200 for cleaning the fireplace glass and putting in a new switch. 45 minutes tops.

Cost way more than they are worth. and will damage your home.

They did a Great Job.

Called me back right away. The two that showed were on time, very professional, clean and quick. I would highly recommend this company.

excellent work, a 5 year warranty on their work. Very professional and friendly.

Responsive, available, and friendly!

On time for appointment. Very detailed. Explained what they were doing and provided before and after pictures.

The two men that came to do the job did a good job. My problem was they came to clean the chimney and that was not why they were here for. I needed a cap to be placed on the chimney to keep the critters out, which they did. They were not informed of how steep the roof was, but the man at Rachel’s was informed of what I wanted and about the roof. The men just did their jobs with no complaints.

They did a great job. Very knowledgeable of the job. Cleaned up very well after they finished cleaning the chimney. Didn't try to oversell me on anything.

Since we were not familiar with gas fireplaces they explained everything to us including lighting, pilot light, etc. very pleased with their service.

Polite, pro, thorough, with many photos of before and after, and explained all the problems and repairs. I like the 10 year guarantee and that it can go to the next owner. Used email to send me copies of everything, so that they can be printed and filed in my safety deposit box.

Very reliable and fun to work with.

great company

Excellent company. Trustworthy!

Prompt, reasonably priced and efficient. I’d highly recommend!

These are professionals who are honest and caring. There prices are reasonable

What they essentially did, was not a permanent. However, they stated the work is guaranteed for ten years. The men who came onsite were friendly. They did reschedule an appointment once, but it wasn't an issue for us personally.

Very professional and informative! Did an awesome job. We love the fact of them being a family owned, local business. Will definately hire them for other work!