Rachel's Cleaning and Services

I am very satisfied with the service they provided and give them the highest recommendation.

They did a great job, explained everything well, and cleaned up.

Great job done. Arrived on time

They did a nice job cleaning and treating my fireplace.

on time, pleasant attitude,

They took pictures of work that needed to be done and gave me an estimate on the spot. Before they came, they explained everything that they would do and the price was very fair. Also, they came right away. Other companies were going to make me wait.

Service person was very knowledgeable and took the time to explain what he would be doing and why and also considerations when operating my fireplace.

Honest good work

Great job@

Knowledgeable, honest and reasonably priced.

Very. Satisfied ju

Inspected/cleaned my fireplace/chimney. Were very professional, clean and efficient. I also needed them to email me a report, so I could send it to my condo HOA that my unit is safe to use. I'm so excited to use my fireplace again. Will defiantly be using they again.

Great communication. Good value. Friendly. Will definitely use them again!

Called and the turn around time for this was only a week compared to the others I called which was going into February. Having my chimney cleaned in February defeats the purpose of using my fireplace. I’m thankful they were able to come in quickly, do the job right and be respectful, which Rachel’s was all of that. I would recommend to my grandma. Thank you!

RCS was awesome. Very professional.

Good

Timely, efficient And efficient.

Friendly, through and knowledgeable about service performed. Will hire again!

I highly recommend Rachelâ s Cleaning Service. Doug did an exceptional job cleaning the wood stove and stove pipe. Doug arrived on time, very polite and respectful and highly knowledgeable about wood stoves. I will hire them for all my repair and remodel needs.

Team came on time, was knowledgeable and included instruction for my fireplace. We were very happy with overall service and would highly recommend to anyone.

They came on time, did a great job, and the best price out there!

I called RCS to come out to inspect & diagnose a leak in chimney. They found the issue to fix a problem another company caused. They removed a tree branch also without asking. They were great to work with and on-time and professional. Price was very reasonable $90. Based on this successful visit, I went with them for more maintenance resealing and new cap. I find them very honest. They called when it rained to say they could not do the service effectively. Their invoice was great also as they attached pics of the chimney. I look forward to a long partnership with Bill for other projects also. They can do other jobs in the winter.

I told the owner Bill to come and inspect & clean my chimney because I heard something inside the chimney. He and his son came and cleaned and inspected my chimney. He suggested I have a chimney cap installed. When his brother came he installed the chimney cap but then told me I needed some crown work done and I will need 2 more caps because I have 3 flutes. He charged me $200 for the 1 cap and was suppose to come back and repair my crown. He did not call and I wasted a day with a no call and no show. I called to find out what happened and I did not receive a call until 2 or 3 days later. I finally spoke with Bill who stated he did not know what happened. I then explained to him that they missed 2 appointments and he was apologetic which still does not get the work done. I explained to him that he stated the chimney cap cost was $175 and that his brother charged me $200. Bill stated he would mail me the difference and as of today I have not received the difference and it has been over 30 days. I had to request an invoice for the work that was performed. I also asked Bill why he did not tell me I needed 3 caps and he stated he did not get on the roof to look at the chimney he just cleaned it he did not know. This company is not reliable and their communication skills are horrible. They are a family business with no communication. I can not properly rate them because I now have to hire another company to complete my chimney repair and to ensure they installed the 1 chimney cap properly.

Fantastic service. They fixed cracks in my chimney cap and spalled bricks. Great guys...will be hiring them for a chimney clean out and dryer vent clean out soon.

I had them give me an estimate on a basement remodel and was so impressed with their very professional, courteous customer service, that I had them give me an estimate on rebuilding a wall and constructing a closet in a bedroom area. They did excellent work and gave me a few ideas that improved my project and saved me money. They showed up on time, every time. This family operated business was a pleasure to have in my home. I highly recommend them when you are planning and completing your next project.