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Pete Delois' Recreations Outlet

Playgrounds, Basketball Goals, Rentals - Parties

About us

OFFERS FINANCING.

Business highlights

33 years of trusted experience

Services we offer

RENTALS, REPAIRS, ASSEMBLY, OUTDOOR PLAYGROUND EQUIPMENT (RESIDENTIAL & COMMERCIAL), SPRINGFREE TRAMPOLINES, BASKETBALL GOALS, SPORTS TRAINERS AND HOT TUBS

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.6
responsiveness
4.5
punctuality
4.6
Showing 1-15 of 15 reviews

Kara K.
06/2015
5.0
basketball goals
  + -1 more
What stands out was the quality of their product.
Description of Work: I used Recreations Outlet. They recently moved my basket ball goal. They pour new concrete as well and they did a lot of work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Kara K.
07/2014
5.0
playground equipment
  + -1 more
unknown
Description of Work: They installed a very nice basketball hoop at my house. We love it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael O.
07/2014
5.0
playground equipment
  + -1 more
unknown
Description of Work: Install basketball hoop

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Joseph S.
06/2014
4.0
playground equipment
  + -1 more
unknown
Description of Work: I contacted this provider to purchase a hoop for my son. I had use them in the past to purchase a play set. After several games of phone tag we finally connected. Mark was very apologetic for missing my communications. | |Once I made the purchase, even with the harsh winter, the hoop was installed as promised. I gave them a deposit on my credit card for the work. After the work was completed, I heard nothing from Recreation outlet, and my Card was invoiced for the balance of payment without notice. | |I contacted Recreation outlet on 4/13/14 to have the 2x4 forms removed from the foundation. As of today I still have not received a return communication. | |Overall I'm please with my purchase, but disappointed the that my card was charged with no prior follow up to see if I was satisfied with my purchase. I was also disappointed to find the dirt removed from the hole created for my hoop was left on the side of my house. Had I known or if this was explained to me, I would have paid the extra $35.00 to have it removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,200

joanna G.
06/2014
5.0
playground equipment
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Cybil S.
06/2014
5.0
basketball goals, playground equipment
  + 0 more
unknown
Description of Work: We purchased an outdoor basketball goal for our home. Recreations Outlet sold us the goal and also installed it. They carry high quality products, therefore it was expensive yet no more expensive than competitors that carry an equivalent product. We are extremely happy with the goal and the installation. I even contacted the company to let a manager know how friendly and hard working the men who installed the goal were. There were 3 visits: 1)one man to clear the area of gas, electric, or water lines 2)another man to dig and pour the concrete foundation and 3) 2 men to install the goal a few days after the concrete set. The gentleman who poured the foundation was very helpful and knowledgeable in advising us about the best area to place the goal. The 2 gentlemen who installed the goal were efficient and very friendly and conversational as my child excitedly watched them work. We are very pleased and even received 6 free play passes to their indoor playgrounds (great for rainy or cold days) as well as a free birthday party as a promotion that came with our purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Tracey S.
06/2014
5.0
playground equipment
  + -1 more
unknown
Description of Work: The company installed our trampoline in the pouring rain. They leveled it and everything went very smoothly. No complaints.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,023

Nicholas D.
06/2014
5.0
playground equipment
  + -1 more
unknown
Description of Work: New Springfree Trampoline. Installation and delivery. Allowed pre-order at future sale price and scheduled delivery for same day once sale began. Very pleased with product and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Sandra C.
04/2014
1.0
playground equipment
  + -1 more
From the start a bad experience. The salesperson did not show up or return messages for the yard inspection. This subsequently delayed the install date 2 weeks. We paid in full on 3/11/2014 and receive a call 4/7/2014 to tell us they had sold part of our set and it is now on back order. They wanted to install an inferior slide and come back at a later time to swap out. They now have our money and we have nothing. Getting them to return a call is near impossible . To this point we have nothing and they have our $3,500. This company is dishonest and will provide you with the worst customer service to be found . Terribly unprofessional. Appears we may need an attorney to get a response . UPDATE: We are in your system. Under the name Jennifer or Jason. Same last name. Or just match the address from this review. Further shenanigans from a terrible company. It is no wonder Rainbow Systems pulled their line.
Description of Work: Paid for swingset and installation.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from Pete Delois' Recreations Outlet
We are trying to locate [member name removed] in our POS system and are unable to locate. We are unsure if [member name removed] has the correct dealer. [member name removed], please call us 513-561-8695

Paul K.
06/2013
5.0
basketball goals
  + -1 more
The guys from Pete Delois' Recreations Outlet put the basketball goal where I wanted it. They kind of made a suggestion on where to put it. They had a deal and installed it for $100 and it’s the best $100 I ever spent.
Description of Work: I bought a basketball goal from Pete Delois' Recreations Outlet and they installed it for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Andrew L.
03/2012
5.0
playground equipment
  + -1 more
unknown
Description of Work: Every step of the process of buying our first swingset was handled with nothing but professionalism. Larry went above and beyond to work with us on getting us exactly what we needed for our budget. Everyone is friendly and great to work with. We will definitely me doing business with them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie M.
09/2010
5.0
basketball goals
  + -1 more
Excellent. Sal, the salesman, contacted me immediately after my online inquiry, explained all of the various systems and my options for my existing non-GoalSetter anchor. Sal was kind enough to respond to my late night emails right before leaving for a vacation to ensure all of my questions were answered. Pete then followed up to schedule the installation, which took place within a week of purchase (and I never had to leave my house for the transaction!) We couldn't be more pleased with the basketball goal. We also received a free Recreations Outlet party with our purchase ($200+ value) and used that last month without any hassles.
Description of Work: Installation of GoalSetter Contender basketball goal and additional anchor to support existing anchor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Bob C.
06/2005
5.0
basketball goals
  + -1 more
I WAS VERY PLEASED WORKING WITH THE PEOPLE AT RECREATIONS OUTLET, FIRST TO SELECT AND PURCHASE A BASKETBALL GOAL SET -- THERE ARE MANY OPTIONS TO CONSIDER -- THEN THE INSTALLATION. THEY DID WHAT THEY SAID THEY WOULD DO AND WHEN THEY SAID THEY WOULD DO IT. I AM VERY SATISFIED WITH THE INSTALLATION. IT IS VERY SOLID. THEY CHARGED $175 TO DELIVER AND INSTALL. THEY HAVE A STANDARD PRICE LIST, WHICH SIMPLIFIES THE PROCESS OF SELECTING WHAT YOU WANT AND ANY OPTIONS. THE ONLY ISSUE I HAD WAS HAVING TO WAIT MORE THAN 6 WEEKS FROM THE DATE OF PURCHASE UNTIL I COULD GET IT INSTALLED. THEY TOLD ME UP-FRONT HOW LONG IT WOULD TAKE, SINCE IT WAS THE BUSY SEASON, AFTER ALL. OTHER THAN MY OWN IMPATIENCE AT HAVING TO WAIT, THE EXPERIENCE WAS A GOOD ONE. WOULD ABSOLUTELY RECOMMEND THEM IF YOU'RE CONSIDERING A BASKETBALL GOAL. BY THE WAY, WE PURCHASED AN ADJUSTABLE GOALSETTER SYSTEMS SIGNATURE MVP MODEL WITH GLASS BACKBOARD, 60'' WIDTH, 6'' X 6'' POLE, BREAKAWAY RIM, AND BACKBOARD EDGE PAD.
Description of Work: INSTALLED BASKETBALL GOAL ON RESIDENTIAL DRIVEWAY. POURED CONCRETE POST, THEN INSTALLED GOAL SYSTEM (POST, BACKBOARD, ETC.) 2 DAYS LATER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

BETH S.
05/2003
5.0
playground equipment
  + -1 more
PRICE OF THE SYSTEM WAS A BIT HIGH EVEN WITH SPECIALS, BUT THEY INSTALLED A SET IN A YARD THAT WAS VERY SMALL AND WASN'T PERFECTLY LEVEL. I DIDN'T THINK IT COULD BE DONE, BUT THEY DID A GREAT JOB.
Description of Work: INSTALLED PLAYSYSTEM

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

BEN P.
01/2002
5.0
playground equipment
  + -1 more
I CALLED 4 COMPANIES AND ASKED THEM TO SEND INFORMATION ON THEIR PRODUCT. ONLY 2 DID. DELOIS FOLLOWED UP WITH SOME PHONE CALLS AND CAME OUT TO OUR HOUSE TO LOOK AT OUR BACK YARD AND MAKE SOME RECOMMENDATIONS. THEY HAD THE LOWEST PRICES AND WORKED HARD FOR THE SALE. THEY WERE ON TIME FOR ALL APPOINTMENTS AND INSTALLATION.
Description of Work: SOLD US AND INSTALLED A BACK YARD PLAY SET. SWINGS, SLIDE, CLUBHOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

    Contact information

    885 State Route 28, Milford, OH 45150

    www.recreationsoutlet.com

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 6:00 AM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Playgrounds,
    Basketball Goals,
    Rentals - Parties

    FAQ

    Pete Delois' Recreations Outlet is currently rated 4.7 overall out of 5.

    Sunday: 12:00 PM - 6:00 PM

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 6:00 AM

    Saturday: 9:00 AM - 6:00 PM

    Pete Delois' Recreations Outlet accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Pete Delois' Recreations Outlet offers free project estimates.
    No, Pete Delois' Recreations Outlet does not offer eco-friendly accreditations.
    No, Pete Delois' Recreations Outlet does not offer a senior discount.
    No, Pete Delois' Recreations Outlet does not offer emergency services.
    Yes, Pete Delois' Recreations Outlet offers warranties.
    Pete Delois' Recreations Outlet offers the following services: RENTALS, REPAIRS, ASSEMBLY, OUTDOOR PLAYGROUND EQUIPMENT (RESIDENTIAL & COMMERCIAL), SPRINGFREE TRAMPOLINES, BASKETBALL GOALS, SPORTS TRAINERS AND HOT TUBS

    Contact information

    885 State Route 28, Milford, OH 45150

    www.recreationsoutlet.com

    Service hours

    Sunday:
    12:00 PM - 6:00 PM
    Monday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 8:00 PM
    Wednesday:
    9:00 AM - 8:00 PM
    Thursday:
    9:00 AM - 8:00 PM
    Friday:
    9:00 AM - 6:00 AM
    Saturday:
    9:00 AM - 6:00 PM