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Maid In Cincinnati

House Cleaning, Floor Cleaning and Waxing

About us

Since 2009 Maid in Cincinnati has been serving as a local, residential cleaning company. Our cleaning crews are uniformed, insured and and background checked so you know we are professionals. Apartment cleaning, residential cleaning services, basement and garage clean out, flat rate cleaning. Detailed and thorough. No add-on fees or extra charges. Anti bacterials used in kitchen, bathrooms and other touch surfaces. Interior window, fridge and oven cleaning upon request.

Business highlights

16 years of trusted experience

Services we offer

Apartment cleaning, Residential cleaning services, move out and move in cleaning, environmentally safe products available, interior window cleaning, appliance cleaning.

Services we don't offer

Carpet cleaning, exterior window cleaning, bio hazards of any kind.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.698 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
13%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 98 reviews

MAGGIE G.
09/2013
5.0
house cleaning
  + -1 more
It went well. I will have them come back regularly.
Description of Work: She cleaned the floors and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Michael W.
08/2013
3.0
floor cleaning, house cleaning
  + 0 more
Did not get much done in 3 hours. Other services used have been more efficient.
Description of Work: Floors, bathroom, kitchen, dust

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

Katy L.
08/2013
5.0
house cleaning
  + -1 more
At the last minute, my mother decided our large Irish family reunion would be better suited at my house. Working full time I panicked and called Maid in Cincinnati. Andrea was wonderful, getting the details,and telling me she would call me back ASAP. She indeed did, and told me Audra would be over at 2. Audra was very punctual and pleasant. She was amazing and worked harder cleaning my house than I ever have! The results were amazing and allowed me the time to enjoy out of town guests, and cook without feeling stressed and overwhelmed. I couldn't have dreamed a more delightful experience, when it could have been a nightmare. I am in their debt!
Description of Work: House cleaning for large party; very last minute

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Louise W.
07/2013
5.0
house cleaning
  + -1 more
Very well. Jody was excellent and thorough!
Description of Work: Cleaned house. Great use of Groupon offer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Heather E.
07/2013
5.0
house cleaning
  + -1 more
Jody was on time, and worked from beginning to end of my time. She was wonderful, friendly and provided excellent service! Highly recommend this service and her services!
Description of Work: House cleaning. Wonderful job - Jody was a hard worker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alaba R.
06/2013
3.0
house cleaning
  + -1 more
It went okay. The person was late. She called me at the time she was supposed to come. She was 1 1/2 hours late but she did call. She did an okay job. I'm not going to use them again because it could have been better but it was okay. It wasn't great. It was $95 for two hours. The experience was average. She did what I asked her to do.
Description of Work: I used Maid In Cincinnati for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

$95

DAVE B.
05/2013
4.0
house cleaning
  + -1 more
I was looking for a service to do regular cleaning of my home. Thought this "Big Deal" would be an opportunity for me to check these folks out, and for them to offer me there service in the future. Sent three people, I think and spent about an hour. They were OK... not great... and no one ever approached me for future service.
Description of Work: General housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$75

Jeff B.
11/2012
5.0
house cleaning
  + -1 more
It has been awhile, but I recalled being very pleased. I will call them again when I need extra help before company comes.
Description of Work: I had most of the house cleaned, and floors and baseboards washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maid In Cincinnati
Thank you Member for your great review, we look forward to helping you again in the future.

Kelly D.
06/2012
5.0
house cleaning
  + -1 more
It's nice to have them come and just do specific jobs, like the bathrooms. They're willing work with me; I clean the house and they clean the bathrooms so we can get done quickly. They'll do what ever you ask them to do. I always request the same woman to come because I really like her.
Description of Work: I don't have them come on a routine basis, but they come regularly and clean my bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Anne F.
05/2012
1.0
house cleaning
  + -1 more
One of the girls didn't really know what she was doing. She was asking the other girl what she needed to do next. I asked for the floors to be mopped, but they didn't mop. My son's graduation in on Friday and I'm disabled and that's why I hired them to clean. I went in the basement to get out of their way which I regret because I feel I needed to watch them. I paid for 4 hours of work, and they sent two girls for two hours. I wanted my kitchen, foyer, bathrooms, and bedroom to be dusted, swept, and mopped. They didn't do a walkthrough. They didn't dust. There is still stuff in the sink. They didn't do the floors. I think the only thing they really worked on was the bathtub. They treated me like a liar. I didn't get what I paid for. She said she would give me my deposit back which is $30. So they kept $110 and now I need to hire someone else to clean again. This all could've be avoided if they did a walkthrough and told me they couldn't do everything in 4 hours.
Description of Work: They sent two girls to clean.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

David R.
01/2012
5.0
house cleaning
  + -1 more
We contract with this company to clean a house we rent on a biweekly basis. We have the same cleaning time every other week. The person that is sent over is prompt, through, fast, and very personable. The same person has provided services every time. The owner is the scheduler, and she has always been very easy to reach, both by phone and by email. The price is right too, we are paying 33% LESS than we used to spend on inferior service. I will recommend Maid in Cincinnati to whoever asks.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

lelia K.
01/2012
5.0
house cleaning
  + -1 more
I joined Angie's List to find a good, trust-worthy house cleaner. I have found that in "Maid in Cincinnati". I am a persnickety cleaner and searched for someone who could do a thorough weekly clean. I emailed several companies on the list but Andrea, the owner, emailed me back immediately. She sends the same gals weekly and they do an excellent job! On the rare occasion when something is missed, they rectify it the next week. Andrea reminds me of my weekly appointments and follows up after each clean to ensure all went well via email. They are punctual and very professional. I find the pricing fair, and feel that I get every cent out of the service. I would highly recommend Maid in Cincinnati. Lelia K.
Description of Work: Weekly house cleaning in two story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joya L.
12/2011
2.0
house cleaning
  + -1 more
The house was not cleaned well, it did not even smell clean when they left. The quality of cleanliness was not there, they were not very thorough. They moved the sink when they cleaned and it pulled the pipe away from my sink causing me to have water leak when the faucet was turned on. They came back and fixed the problem, but later on I found a huge scratch on top of a cabinet. I also found a lamp later that did not have a light in it and the socket was disconnected, causing a short in my house. If she would have told me that happened, it would have been nice so I did not have this problem b/c it ended up costing me $400 to fix the circuit.
Description of Work: I purchased a Big Deal for $75 for 3 Hours of Cleaning Services.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$75

Response from Maid In Cincinnati
Hi Member, I am really sorry that you were not happy with the cleaning and I was very surprised when we received this report as I did follow up after we fixed the leak and this was the email you sent to us : " Hi Andrea! Thanks for the follow up. Sherry's brother fixed the pipe and was more than helpful and went over and beyond the call of duty. I appreciate your help. You're very good at your job and it's nice to speak with a cheerful person on the phone. Have a good weekend!" If you felt that your clean was not good and had mentioned it at the time of us asking for feed back this would have been rectified immediately and taken up with the person concerned. As to the issue that you had with the light we were not made aware of this either and would have investigated further had it been brought to our attention . It is one of our policies to ask for feedback from clients so that we can sort out any problems , but if we are not made aware of them we cannot rectify them. We do appreciate the fact that used our services and apologise for any inconvenience caused.

BRENDA A.
11/2011
5.0
house cleaning
  + -1 more
Everything went well. I made an appointment to get a cleaning on the expiration date of the 'big deal.' One person showed up and did the job in the time paid for. I only wanted special cleaning like window seals, baseboards, oven, stove and some vacuuming.
Description of Work: I purchased a "big deal" 3 hours of cleaning for $75. I was very impressed with the service that you don't usually get with a regular cleaning, i.e., oven and stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kelly R.
11/2011
5.0
house cleaning
  + -1 more
I had a good experience with Maid in Cincinnati. They are small, personable, and easy to work with. They seem to be committed to doing a good job.
Description of Work: Maid in Cincinnati used to do regular housecleanings for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueline G.
11/2011
5.0
house cleaning
  + -1 more
I was having spinal surgery and my house had not been really cleaned for a while. I wanted to come home from the hospital to a clean house. I didn't want my husband to have to do any more chores than he was already doing. He will clean, but not really scrub the toilet, tub etc. I contacted maid in Cincinnati. they gave me an estimate and were willing to come the next day. I had never had anyone clean my house before so I felt embarrassed to sit there and have someone do my work. Sandy was wonderful and very understanding of my situation and made me feel better. She worked very hard the whole time she was there. My bathroom tub had not been that sparkly for a long time. The surgery went well and I got to come home to a clean house. Andrea has even e-mailed twice to check on me. That was very sweet and unexpected. I would recommend their service to all.
Description of Work: totally scrubbed the kitchen and bathroom. Including walls and floors.. Dusted furniture, ran sweeper in the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Denise G.
10/2011
5.0
house cleaning
  + -1 more
I strongly recommend this company. Not only were they able to accommodate my last -minute request, but they are extremely friendly as well as thorough. Jody was able to get my floor and bathroom tile cleaner than I ever have even after trying multiple products. I plan to continue having them come do work here until I get the ok to do it myself, and hopefully even beyond that time. It is worth the money and peace of mind.
Description of Work: I recently had a baby and was directed not to engage in physical activity including housekeeping. I had previously hired a house cleaner but that person called me at the last minute to tell me that he would not be able to take me on as a client. I contacted Maid in Cincinnati who was able to accommodate me immediately. I was very very grateful. I've used them 3 times so far. Depending on the day, work done included cleaning bathrooms, cleaning floors (some hand scrub to clean dirty grout - I'm amazed at the results; and some regular mop), vacuuming, dusting (including getting rid of spiders & cobwebs from ceiling corners!).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Maid In Cincinnati
Thank you for your positive feedback it is always most appreciated, it is one way that we can ensure that we can give clients the service that they deserve. You have been an absolute pleasure to deal with and we love having clients like yourself.

Paul F.
09/2011
5.0
house cleaning
  + -1 more
I have been very happy with the services from Maid in Cincinnati.
Description of Work: Over a 2 day period Kriss with Maid in Cincinnati did a thorough Spring cleaning at our house. She cleaned the insides of the windows and the mini blinds. She also did normal cleaning such as bathrooms, kitchen, dusting and vacuuming. We were so pleased that we have had Kriss back every other week since April 2011(current date is 9/18/11). Each regular clean is $110 and she is here for 3 hours. Kriss is very organized and gets so much more accomplished in 3 hours than I could. She is always on time and very professional. I am very comfortable with her and trust her in my home. I have 2 dogs and Kriss is very patient with them as they can be very annoying to visitors. Andrea emails me the day before each clean to verify. I find this very helpful as I am busy and sometimes lose track of time. If there is a conflict on her part or mine Andrea is very helpful to make sure we can work out a schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

LISA B.
08/2011
5.0
house cleaning
  + -1 more
Please see above. Overall, the service was excellent and I have no misgivings or complaints.
Description of Work: This first time ( to our home) cleaning service was bought through Groupon for $75 and was worth every dollar. The house cleaner arrived on time with her own supplies, ready to write down what I suggested that she do. She was agreeable to do the jobs I didn't especially want to do on my own...namely, the wooden blinds, for starters. She was very thorough in her cleaning and kept to the task. When she had finished the jobs she had 15 minutes left and asked me what else she could do. She was responsible, friendly and hard working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Felicia A.
07/2011
5.0
house cleaning
  + -1 more
These women are my Housecleaning Angels! Sheree and Sandi were sent to my house the first three times, and they are fantastic. They arrived fifteen minutes early on the first day, but I didn't notice this at first because they were sitting in their car waiting for the appointment time. I invited them in, and they got to work right away. They were very, very thorough and very professional. The carpets were full of cat hair, and Sheree used a technique for cleaning them that was so effective that it allowed me to cancel an appointment with a professional carpet cleaner that I had already made. The basement, which I had previously avoided because it been musty and moldy and I'm asthmatic, was transformed radically into a clean, nearly sparkling space that I'm pleased to spend time in. Each time Sheree and Sandi have cleaned for me, the quality of their work has been exceptional. They are always prompt and professional, and they have worked wonders for me. Kris and Jen were my cleaners for the most recent session. They are also excellent cleaners. The house was much cleaner overall when they came than it had been when Sheree and Sandi first started, so they didn't have the opportunity to perform as many "miracles." But Kris and Jen were just as prompt, professional, and efficient as Sheree and Sandi. Andrea, the owner of the business, is a pleasure to work with, too. I made my first booking by calling her to explain my situation and find out how to book a cleaning. I had to cancel and reschedule one cleaning, and she was very helpful and accommodating in finding a time in the near future when Sheree and Sandi could come to my house. As a result, I was able to have the house ready for a scheduled showing later the same day!
Description of Work: I have hired cleaners from Maid in Cincinnati four times. The first appointment was on 5/20/11 and the most recent was on 7/16/11. The first two times were to clean my very dirty century-old house in preparation for putting it on the market. This included dusting and vacuuming throughout the house, cleaning baseboards, tackling the floor and foundation walls of my musty old unfinished basement, cleaning kitchen cabinet doors, bathroom and kitchen fixtures and floors, and cleaning the painted wooden stairs to the basement. The third and fourth times were to clean areas that had previously been inaccessible due to clutter, including the inside of the refrigerator, and to maintain the areas that had already been cleaned. I paid $700 total for 20 hours of cleaning, as each session involved two cleaners, each working for 2 1/2 hours at $35.00 per hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Maid In Cincinnati
Member, you have been an absolute pleasure to work with and have made the ladies jobs really enjoyable. We always try to go the extra mile for our clients where we can and we always appreciate positive feedback as it makes the effort we put in all worth while. We wish you the best in your new venture and we will miss cleaning for you .

susan H.
07/2011
5.0
house cleaning
  + -1 more
They have been great. I actually have some cleaning help and I used them for detail cleaning. Tiffany is really good. I've only done it once but I'm going to continue with them. I actually paid them twice and they were very nice and sent it back. They are very professional. The woman who scheduled it and the girl were fantastic.
Description of Work: I used Maid In Cincinnati for detailed housecleaning one time. I am going to use them every four months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenny O.
07/2011
5.0
house cleaning
  + -1 more
My experience with this company was very positive from the return phone call after my first contact to the scheduling for every cleaning. They even found my cat's favorite cat toy. The price was exactly as expected, and the work was very much to my satisfaction. I am not very picky, and I hate to clean. I am thrilled with how clean my house is and I have recommended this company to my Mom and my friends. Chris told me about the unfortunate experience of a previous customer and how the company hoped they could make the difference going forward. I was reassured by this. I didn't have to find out about it accidentally, and I am even more sure this is a legit company trying to make the best of a bad situation.
Description of Work: This is our third cleaning. We asked for priority on the kitchen, floors and bathroom. Our two story house took about 4.5 hours the first time, and has been a three hour job since then. They use my vacuum, but bring all the cleaning supplies. No windows, but all the floors and counters are clean. The mirrors and furniture are all wiped down. Love it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Maid In Cincinnati
Thank you Member, we really appreciate your feedback, as we are a small family run business we do our utmost to please clients, and we may not get it 100% all the time but we do our best. All our staff members are encouraged to treat the business as their own, so that they give top quality service. We look forward to a happy and long term "cleaning" relationship with you.

Cathy D.
07/2011
5.0
house cleaning
  + -1 more
Arrived on time - friendly - worked hard - left bathrooms and floors very clean!
Description of Work: Cleaned bathrooms, kitchen and breakfast room floors, family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maid In Cincinnati
Thank you for your positive feedback, we are glad you are happy and really enjoyed working with you.

JOHN L.
07/2011
1.0
house cleaning
  + -1 more
We contracted with Maid in Cincinnati for an initial cleaning. A young woman came, and spent 4 hours. I was in the house, but I was not watching her closely. Much of the time I was practicing the piano, so, while she was in our bedroom, she knew where I was. A few days after she left, we noticed several items of jewelry missing, including one ring made specially for my wife on our 20th anniversary. We do not have a lot of jewelry, but everything that was gold was gone. Silver items had been disturbed but not taken. We called the company. Maid in Cincinnati has acted like an honest business. They were horrified. They fully cooperated with the police. However, in this case, we believe that our misplaced trust in them led us to welcome a thief into our home. They have done nothing to compensate us for our loss. They apparently rely on the honesty of the people that they hire, but they do not always hire people who can be trusted.
Description of Work: They cleaned bathroom, vacuumed and dusted in bedrooms, hall, stairs, dining room, living room and kitchen. One woman did the work in 4 hours.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$140

Sal T.
06/2011
5.0
house cleaning
  + -1 more
I am a realtor and I often have to arrange for homes that need "help" to be cleaned before showings. I scheduled the cleaning before the most recent mediocre reports and I almost canceled but I was afraid I wouldn't be able to find anyone else and decided to give them a chance. I am REALLY glad I did. When I called to set everything up the woman I spoke with was extremely helpful and friendly. The house that needed cleaning had a showing this past weekend and they only had 2 days notice but they get me fit into their schedule. The woman I spoke to new just what to do and made sure that they used products that smelled really good. That is important if you are ever selling a home. People don't want to walk in and smell chemicals. They did an excellent job and when I showed up Saturday morning to start setting up everything looked great. That was good but here is the best part. Tuesday night I got a call from a family that was coming from out of town to look at a house and could only see it Thursday morning. I knew the house needed a lot of "attention". I called Maid in Cincinnati but it was late they were closed. I sent a frantic email at about 830pm and before 9pm a man called me back. His name was not Tom like someone else said but he said he was the only man there and he was extremely helpful. He asked a few questions about scheduling and said he would call me back after talking to the maids. By 10pm we had everything worked out so the maids were there first thing in the morning. It took two of them 5 hours and they did the MOST wonderful job. I don't think the family is buying the house but the owner did say it was the cleanest it had been since she moved in!
Description of Work: Housecleaning for 2 separate homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Contact information

unknown, Milford, OH 45150

www.maidincincinnati.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

Maid In Cincinnati is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Maid In Cincinnati accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Maid In Cincinnati does not offer free project estimates.
Yes, Maid In Cincinnati offers eco-friendly accreditations.
No, Maid In Cincinnati does not offer a senior discount.
No, Maid In Cincinnati does not offer emergency services.
Yes, Maid In Cincinnati offers warranties.
Maid In Cincinnati offers the following services: Apartment cleaning, Residential cleaning services, move out and move in cleaning, environmentally safe products available, interior window cleaning, appliance cleaning.
Carpet cleaning, exterior window cleaning, bio hazards of any kind.

Contact information

unknown, Milford, OH 45150

www.maidincincinnati.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed