Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing
About us
Floyd Sandlin hardwood floors is family owned and operated . We do all types of wood flooring from small jobs to large ones. I'm the fourth generation in my family I will answer any questions you ask. We accept all major credit cards.
We had our existing damaged kitchen flooring replaced and added new wood to our family room. Sandlins Hardwood Flooring gave us a competitive and fair price. Overall they did a good job with the demo and install. They were able to work us in quickly, which was a real plus, since our remodel project was ready for flooring. The job was a bit messier than we anticipated, especially since we weren't refinishing floors. We had prepped well with plastic coverings and blocking other rooms off, but the dust was still everywhere. The crew was prompt and responsive to our requests regarding a few issues of wood plank placement. They didn't really clean area after each day, so we cleaned up to keep dust being tracked everywhere. The crew seemed to be in a hurry to finish, and on final day forgot to complete a few things until we brought them to their attention. They completed the items when told about them. However we realized after job that they didn't grout around the fireplace. At this point, we will do the grout ourselves. Job was completed within estimated timeframe. The flooring looks great.
Description of Work: Hardwood Floors installed
Rating Category
Rating out of 5
Yes, I recommend this pro
Angela P.
08/2017
5.0
hardwood floor
+ -1 more
Everyone arrived on time and their work was meticulous. Floors look great and we receive many compliments on them. They had also refinished my mother's floors 2 years ago with the same great results.
Description of Work: Refinishing of 60 year old hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Brent B.
05/2017
1.0
flooring contractor, hardwood floor
+ 0 more
Had them scheduled for weeks, the day they were to arrive they cancelled! Terrible customer service, beware of Floyd Sandlin Hardwood and well as Hammonds Hardwood...they are owners by the same crook!
Description of Work: Hardwood refinishing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Response from Floyd Sandlin Hardwood Floors
This job was scheduled with a contractor. Contractors give us little notice and we always try to prepare for that. Mr. [Member Name Removed]'s contractor was given a week not a day. The contractor called us at the beginning of the week to get an exact day we would be there. We had never even talked to the homeowner at this point. The homeowner then called us and did not want us to start until the following week because he was going on vacation. Our schedule would not allow us to start then. Mr. [Member Name Removed] never gave us the opportunity to do his work before he rescheduled with another company and then cancelled with us blaming it on our customer service.
Lisa U.
03/2017
5.0
hardwood floor
+ -1 more
He had to match some flooring and he did an excellent job. I would highly recommend him.
Description of Work: He refinished and relayed hardwood flooring throughout the first floor of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAMELA S.
03/2016
5.0
hardwood floor
+ -1 more
unknown
Description of Work: Friendly and did a good job.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jim F.
11/2015
3.0
flooring contractor, hardwood floor
+ 0 more
unknown
Description of Work: Sand and refinish hardwood floors on entire first floor and stairs, while we were out of town. Polyurethane was put down too soon (before stain was dry), resulting in splotchy stain. We found this out later and also found out that they knew this was a problem...they were just hoping we would not notice. We did. They hemmed and hawed about it, saying that the color would eventually "even out" (actually not true). After pressing them on this point, they agreed to resand the floors and start over again from scratch. This took an extra 5 days. Meanwhile, they left sanding swirl marks on the stairs. They resanded the worst stair, but did not sand it completely, which resulted in uneven color. Eventually they re-did this too. Last, they got a lot of stain on our baseboard woodwork. In summary, they didn't have time to do it right the first time, but had time to do it twice. This was frustrating for us and made the job take a lot longer. In the end, they did knock $500 off the price, and the floors look great now. They just went too fast and did not take the proper time to do the job right the first time. I would not use them again in the future.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$4,000
Andrea J.
06/2014
5.0
hardwood floor
+ -1 more
Floyd and his team did a good job. He came recommended from a coworker. After getting 2 other estimates, I found that he was very competitive in his pricing and was confident in his work. I was quoted that the work would be done in a week, however, once they started the work, the floors were a little more difficult to sand than they anticipated. Since the following Monday was Memorial Day, Floyd politely offered to finish the work on the holiday since the project was not completed within the timeline but I told him Tuesday would be fine. I was also concerned about the 2 color options that they gave me, but one of his crew members was able to show me a third option that was exactly what I wanted. They also use 3 coats of poly finish, where most companies only use 2. My only complaint is that I do not like the toe molding that they used to finish the work, as it is a different type of wood than my floors. However, with an 85+ year old home, I don't expect perfection.
Description of Work: Refinished the hardwood floors in my living room, dining room and hallways.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,730
Vicki S.
03/2014
5.0
hardwood floor
+ -1 more
It went well and the flooring is beautiful. You can not tell where the old stopped and the new started. There were no suprises and the job was finished when they said it would be even though we added on the steps going to the second story to the job. I highly recommend this contractor.
Description of Work: Installed hardwood flooring in the study and large family room and refinished the entry and kitchen incorporating the new hardwood with the old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,300
Hermine V.
11/2011
5.0
flooring contractor, hardwood floor
+ 0 more
Job went smoothly and took about 3 days to allow for 3 coats of polyurethane. Each coat was sanded w/ 180 grit paper except last coat. Floyd also cleaned up all debris. We are very pleased woith him and his workers.
Description of Work: Repaired & refinished living room floor. Approx 18x24 ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Gloria H.
09/2011
5.0
flooring contractor, hardwood floor
+ 0 more
I recently moved into a 35 year old home and after taking up the wall to wall carpet, found I needed / wanted to get the floors refinished in two of the bedrooms, the hallway, bathroom and closets. I also needed to have new toe molding installed as there was none - given that it had been carpeted. Floyd was able to meet my timeline (wanted to get the floors redone before my furniture arrived) and for what I considered a fair price. (I had used him about two years ago - when I had new hardwood flooring installed) This time it was just refinishing and he did a great job. The floors look wonderful and he was neat (cleaned up each day). I would use him again. The first day was the longest work day as he had to sand and really prep the floor and then put on a coat of polyurethane. The second day was really quick, and the third day took some time as he had to install the toe molding. He was prompt in arriving in the morning. This type of work is best if you don't need to live in the house when you get this work done, as the polyurethane does have an odor - which was gone within 24 hours of the final coat.
Description of Work: Refinished floors in two of the bedrooms, the hallway, bathroom and closets - all with three coats of polyurethane. .Also had new toe molding installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Cindy M.
05/2010
5.0
flooring contractor, hardwood floor
+ 0 more
Excellent
Description of Work: Floyd Sandlin and his company have refinished existing hardwood floors for us in several rental homes we manage over the past 2+ years. The jobs have ranged from 1 room to several rooms. Their work has always been excellent. They have done some minor repairs to the hardwood in a few instances before refinishing. The repair jobs are also excellent. He provides good advice if we are unsure whether a floor can be successfully redone or not. He is not always the lowest quote, but they are always professional, punctual, and clean up after themselves. And there are never any "surprises" after the quote. We will not hesitate to use them again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing
FAQ
Floyd Sandlin Hardwood Floors is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Floyd Sandlin Hardwood Floors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa