EXTERIORS UNLIMITED

Exteriors Unlimited did original gutter and siding install in 2012. Recently I saw water dripping from behind gutters and called for repair. They showed up unannounced and I came home while they were there. They were on ladder making "repairs" to my garage roof, which is not what I called them about. I informed them the problem I called about was a completely different area of the house and stated if they had notified me they were coming, I could have been there to direct them. I was then told they couldn't fix the area I had called about, because they had to leave for the day. I was told they would come back to fix the part I originally called about but I never heard from them again. I called 4 or 5 times and left voicemails, but none were returned.

It went well. They were on time, quick and fair price.

Exterior door trim completed on three doors. Done well and on time

They performed the repair in a timely and professional manner. I would definitely use them again.

In March 2016 I contacted Exteriors to investigate why one of my upstairs windows was allowing water to come into the window and drain down into my drywall. Since this contractor had initially installed the windows that why I contacted them. Jeff McCoy and I discussed the problem, he said it needed maintenance and I had never had any maintenance done on the windows. He suggested that he could drill some holes in the exterior part of the window so the water would drain. He also suggested that the old outside storm windows be removed and the permanent windows could be re-sealed to prevent water from coming inside. At that time I decided to have him install a new bathroom window in the upstairs bath. At this point and during this entire process Mr. McCoy never came inside my house to investigate the problem or measure for the bath window. He said he didn't have the time and didn't need to come in to determine the problem. (Big mistake on my part...trusting that mentality). After multiple trips by McCoy and his workers, the outside storm windows were removed, the the permanent windows were resealed and multiple holes were drilled in the one leaking window. None of this work stopped the water from coming into the inside of the house and getting my dry-wall wet. I paid for this work. I also paid for the bath window and now I find out the measurements they had on file were wrong. I paid $216 for a bath window that is too wide for the opening. Mr McCoy refused to come out to my house to re-measure this bath window and I still had water coming into the one room every single time it rained. I am talking about a lot of water...staying up at night and putting towels in the window to absorb the rain water...this went on since March 2016. Finally I got tired of trying to communicate with Mr McCoy...since he refused to come into my house look at how the window was leaking and remeasuring the bath window opening. I hired another contractor to look at the problem and re-evaluate the leaking window. The new contractor, who is highly regarded in the Cincy area discovered both my upstairs windows were improperly installed. Also, the weep holes had been sealed up and an exterior trim that had been put on the exterior part of the window had prevented the windows from properly draining. Both of the upstairs windows were not installed correctly. The new contractor removed both those windows and the exterior trim, installed new windows and wanted to install the bath window....that was when I found out the bath window was too wide for the opening. I paid $406.00 to them, this included the cost of the window at $216.00 and still had water gushing into my home. Needless to say they don't deserve a good rating. I will never use Exteriors Unlimited again, because of their attitude, lack of follow-through and insulting comments towards me during this process. This company had installed all my windows over the past 20 years, put my siding on and my gutters. I felt that as a repeat customer I would have been treated much better. So now I have a window that I can't sell, can't install and McCoy refuses to admit he made a mistake on any level. I

We needed two windows and most window companies will only install a minimum of three or add an up-charge. Exteriors Unlimited welcomed this project and was easy to work with while being very competitively priced. I would use them again in a heartbeat!

Very well...Exteriors Unlimited always does a good job.

Initially I had a fair quote from them to remove the bottom part of my siding because it went down to the ground but I ended up using another contractor for that task because I had a couple other projects to do too that did not fall within the scope of work that Exteriors Unlimited performs. Anyways I really should have gone with Exteriors Unlimited from the beginning. Sometimes it's just better to use a specialist rather than a general contractor. Jeff was kind enough to come back and finish properly what someone else had started. He is very busy and not so great at answering emails in a timely manner but if you persist it's worth your time. I would definitely use them again.

Everything went very well, and I was happy with the service. They crew arrived on time, did a good job without leaving a mess, and acted professionally for the entire project.

He was on time and professional and explained everything well. The other estimate I got was from a contractor who could also do other projects for me so it was more efficient to use the contractor and his estimate for the siding portion of the job was 30% lower. When I need to replace my siding I would definitinely consider usingl Exteriors Unlimited if they are available

Cleaning was done very well and it was pleasant working with Jeff.

It took a while to get the job started due to the severity of our weather last winter. We did have a few minor issues with the quality of some of the work, however, Jeff went out of his way to fix the minor issues and make sure I was satisfied with every aspect of the work. Jeff and his crew were all pleasant to work with.

John showed up prepared with multiple samples, took measurements, and evaluated the job. A few days later we had our quote. Waited for other quotes. After a couple of weeks we called them, changing some of the items, and adding others. A few days later we signed the contract. He would not give a firm start date as he was catching up on other jobs. When the weather cooperated enough for him to start, the folks showed up and got to work. They were there most days by 8:00, and stayed most days to five or later. At least one night past 6:00. They wrapped the house and installed the Cedar Discovery shingle style vinyl siding on the house, Aluminum trim was used over the band boards and used to wrap the windows. We used a standard siding on the garage. They cut soffit vents, re-hung the gutters, and added 2 downspouts, and installed shutters. They were finished in two weeks. Each night they cleaned up before leaving. tldr; Great job, great price. We are very happy.

We have worked with John and his crew for many years and always with complete satisfaction. They have cared for some rental property as well as our home and I would not even consider having anyone else serve our needs.

Mike arrived promptly as scheduled and had work completed by the end of the day. The workmanship and materials were excellent quality, and cleanup was so thorough you could not tell he had been there. I am completely satisfied with the work provided by Exteriors Unlimited, will definitely use them again, and would highly recommend them.

Took 3 weeks to start the job. Good quality work.

Came within two weeks of calling. Gutters seemed clear after subsequent rains. Overall quick response that seemed to get the job done right.

I have used Exterior Unlimited for several years to clean my gutters. They have always done a thorough job, including cleaning out the downspouts. I called last November to have the gutters cleaned. They told me it would be about 3 weeks but they did not show up until last Saturday, April 5. This was due to the extremely bad winter we had. I told them I did not want the work done because I just signed a contract for new gutters/covers/downspouts with a different company. In past years they have always been punctual. I think they should have called to confirm the work still needed to be done before sending the men out to do the work (considering they were 5 months overdue).

This service provider never showed up. Not a bit reliable. Wants the big dollar jobs & will try to sell them to you whether want them or not!

They were very professional and did a fantastic good.

Exteriors Unlimited covered the wood on our home with white vinyl. It looks great. It took them a little long to get to our job than anticipated, but we were kept up to date. The job itself went well. We're very pleased.

Work was performed by on schedule, on budget. Workmanship was excellent. Value was outstanding. Could not be more pleased.

Jeff was great! II was searching for a company to do all the above work. I had three quotes and when I asked Jeff about the difference in price he was more than happy to explain the costs and the details. We scheduled the work for the end of June beginning of July. Because of the rain we had this summer the work was pushed back by a month. The reason I include this is because Jeff kept me in the loop about the delays the entire time. He even came out and did 2 days of work by himself in 90 degree weather and 1000% humidity. I was very impressed with that. He even took the shutters off so I could repaint them and then put them back on for me. I would use Jeff again and probably will when we need siding.

The wood siding on one upper section of our house was original to our 24 year old house. When we replaced windows in December of 2012 the installers noted that the siding had started to rot. We did not have any water damage and wanted to replace the siding before the siding started to leak. I had 4 contractors look at the job. One told me it was beyond his skill level. I had two give me a quote for vinyl siding and one for Hardee Board. Jeff McCoy from Exteriors Unlimited came out to take a look at our project less than 48 hours after I initially called the company and left a message. Someone from the office contacted me within 2 hours of my initial phone call and they set up a firm time to come out and take a look 2 days later. Jeff showed up on time, got up on the roof to take a look, took measurements, and showed me samples of siding and colors. He emailed me a quote the next day. He was friendly, professional and obviously knew what he was doing. He climbed up and down a ladder like the pro that he is. It was quite obvious that I was going to use Exteriors Unlimited after my very poor and unprofessional experience with the other contractors. I signed the contract and sent a deposit on 5/20/13. I was told it would take six weeks to get the material in and that installation would probably take place the last week in June. Jeff called me late in June to tell me they were behind because of the rain, but that they hadn't forgotten about me. Then he called on July 2nd to tell me they would be at our house first thing on the morning of July 3rd. He worked all day on the 3rd, but didn't get the job finished. So he returned on the 5th to finish. He realized that the vent grate that had been ordered wasn't the correct color. So he installed the incorrect one, ordered a new one in the correct color and installed it 3 weeks later without ever having to bother me. I have already recommended Exteriors Unlimited to a family member. They were exactly what a contractor should be - professional, friendly, informative, timely, easy to deal with, easy to communicate with, used email, had insurance, cleaned up after themselves and were responsible. I would use them again in a heartbeat and would recommend them to anyone.

Jeff McCoy met me at my home and did the measurements for each of the windows I wanted to replace. He informed me of what would be done and explained about the windows, their specifications, quality, and warranty. He said the job would take one to two days and he followed up the next day with a written quote. I scheduled the job to coincide with a kitchen remodel I was doing so I could get everything done at the same time. Jeff's crew was very professional, arriving on time, installing the windows, and removing all debris and cleaning up. The job was completed on time, professionally, and the cost was exactly as quoted. Based on similar work I have had done by other contractors Exteriors Unlimited did an outstanding job. I am very pleased!