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Christian Carpet Cleaning Inc

Carpet Cleaning, Flooring Sales and Installation, Upholstery Cleaning,

About us

Additional email - manager@christiancarpets.com.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, upholstery cleaning, tile & grout cleaning, mattress cleaning, drapery cleaning, oriental rug cleaning, carpet stretching, carpet repair, guaranteed odor removal, water damage restoration, stain repellency treatments & commercial cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.341 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
15%
3
7%
2
7%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 26-41 of 41 reviews

MARY ANN R.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned several of our rooms. The men were on time and very pleasant. When one of the men came down to the living room to clean that carpet, he accidentally sprayed dirty water on our ceiling. That's my only negative statement. That was an accident and could have happened to anyone. I am guessing this occurred last summer, but it's just a guess.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laurie S.
09/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: The representative was courteous and good natured. He made reccomendations based on our carpet's cleanliness and family needs, which I appreciated. In the end, our carpet didn't look that great afterwards. I am unclear as to whether or not another service could have given better results.
Rating CategoryRating out of 5
Yes, I recommend this pro

debra H.
09/2014
3.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
unknown
Description of Work: They shampooed my living room carpet and set of steps. One of the young men was initially argumentative and negative in is approach. I was almost ready to tell them I changed my mind. Carpet looked decent when finished and he apologized for "lowering my expectations".

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$75

Jaime M.
03/2014
5.0
carpet cleaners
  + -1 more
Would definitely use again!
Description of Work: Prompt, friendly, efficient and professional. My main concern was the pet stains and odor. The stains and odor cleaned up great (including a lighter patch from what I thought was my fault from a failed clean up attempt). He even got some candle wax out of the carpet for no additional cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Bobbie N.
03/2012
4.0
carpet cleaners
  + -1 more
SATISFIED WITH ALL SERVICE.
Description of Work: CARPET CLEANING AND TEFLON TREATMENT IN LIVING ROOM AND HALL

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Terry F.
12/2010
5.0
carpet cleaners
  + -1 more
Everything went just fine.
Description of Work: Cleaned living room and hall. Had a large spill stain. I thought they would have trouble getting it out but they didn't.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Jamie G.
07/2005
4.0
carpet cleaners
  + -1 more
CHRISTIAN CUSTOM FLOORING CLEANED A VERY STAINED AND OLD CARPET IN OUR BASEMENT. THEY LEFT IT LOOKING GREAT. THEY SCHEDULED THE APPOINTMENT WITHIN 2 DAYS OF MY INITIAL CALL.
Description of Work: CHRISTIAN CUSTOM FLOORING PRETREATED CARPET STAINS AND STEAME CLEANED THE CARPET IN OUR BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$79

ALAN & LESLEY H.
04/2005
3.0
flooring contractor
  + -1 more
WE ARE NOT SURE IF THIS COMPANY MOVED OR IS STILL IN BUSINESS. OWNER, CHRIS KLUMP, WAS EXTREMELY KNOWLEDGEABLE ABOUT FLOORING BUT POOR ABOUT RETURNING PHONE CALLS. THE CREW DOING THE WORK WAS POLITE, PROMPT AND COURTEOUS. OUR ONLY COMPLAINT OF THEM IS THEY SPIT CHEWING TOBACCO IN THE FLOWER BEDS AND USED OUR GARBAGE CAN WITHOUT LINING IT. OUR OVERALL EXPERIENCE WAS TEMPERED BY THE FACT WE COULD NOT GET CHRIS KLUMP TO RETURN AND CUT OUT OUR FLOOR VENTS WHICH WERE SEALED TO THE FLOOR. WE HAD PAID THE FINAL BILL BUT MR. KLUMP FAILED TO SHOW UP ON SCHEDULED DATES TO DO THE WORK OR TO RETURN CALLS. WE HAD ALSO REQUESTED A REVISED PROPOSAL WHICH WE NEVER RECEIVED. WE EVENTUALLY SOUGHT AND RECEIVED SATISFACTION THROUGH OUR CREDIT CARD COMPANY AFTER FINISHING THE JOB OURSELVES. MR. KLUMP WAS PERSONABLE BUT THE COMMUNICATION FRUSTRATIONS AND HIS INABILITY TO COMPLETE OUR JOB ARE THE REASONS OUR OVERALL EXPERIENCE IS RATED ''C''.
Description of Work: TEAR UP CARPET IN 2 ROOMS. INSTALL WOOD FLOORING WITH CUSTOM BORDER. INSTALL FLUSH MOUNT WOOD FLOOR VENTS. INSTALL SHOE MOLDING. SAND AND REFINISH ALREADY EXISTING WOOD ENTRYWAY AND 1/2 BATH WOOD FLOOR TO MATCH FINISH ON NEW FLOORING INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$6,461.5

STEPHEN E.
07/2004
1.0
carpet installation
  + -1 more
YES, MY ANSWER TO WORK COMPLETED ONLY MEANS THE CARPET WAS DROPPED IN THE MIDDLE OF THE FLOOR! KLUMP TALKS FASTER THAN ANY HUMAN I KNOW SO AS TO CONFUSE YOU. HE WILL PROMISE ANYTHING, BUT HE DOESN'T DELIVER. NOT ONLY WILL HE NOT TELL YOU WHEN HE CAN'T SHOW UP, HE WILL NOT ANSWER HIS PHONE TO AT LEAST CONFIRM WHAT HAPPENED. ONCE, I WAS TO MEET HIM AT HIS SHOP - HE NEVER SHOWED AND NEVER CALLED. MANY TIMES, HE PROMISED DELIVERY, AND HE DID DELIVER THE WRONG CARPET ONCE. HE IS A BLATANT LIER. HE TOLD ME THAT HE FIGURED IN SEVERAL YARDS OF WASTE SO THAT HE COULD GET CARPET THAT WOULDN'T REQUIRE A SEAM. WE LATER FOUND THAT OUR CARPET WAS'T EVEN AVAILABLE IN THAT WIDTH. HE THEN TOLD ME THAT HE NEVER SAID ANY SUCH THING (HE HAD TOLD ME TWICE--IT WAS THE ONLY WAY HE COULD SHOW THE SAME PRICE AS HOME DEPOT PER SQ YARD - BY ADDING YARDAGE THAT WOULD NEVER ACTUALLY BE DELIVERED). HE ALSO ASKED FOR THE CHECKS TO MADE OUT TO HIM, WHICH MAKES ME QUESTION HIS MOTIVES THERE AS WELL.
Description of Work: HE PROMISED MORE THAN 5 INDIVIDUAL TIMES TO INSTALL OUR CARPET. HE TOLD ME TWICE MY REFUND CHECK WAS IN THE MAIL. HE SENT AN INSTALLER WITH THE WRONG CARPET TO INSTALL IT OVER TOP OF OUR OLD PADDING. THE INSTALLER CUT THE CARPET, WENT TO LUNCH, AND NEVER RETURNED. I COMPLAINED, AND KLUMP SAID HE KNEW IT WAS THE WRONG CARPET, BUT THAT HE WOULD HAVE THE RIGHT CARPET FOR US IN 2 DAYS. WE COULDN'T STAND ANY MORE FALSE PROMISES. SO, I ASKED FOR A REFUND. KLUMP SAID THAT HE HAD PUT A CHECK IN THE MAIL THAT MORNING. THEN THE NEXT DAY, HE TOLD MY WIFE THAT HE WOULD PUT A CHECK IN THE MAIL THAT DAY. A WEEK LATER, I STOPPED IN THE STORE, AND KLUMP SAID HE WOULD BE OUT THE NEXT MORNING TO PICK UP THE WRONG CARPET, AND HE WOULD BRING A CHECK. I TOLD HIM THAT ONLY A CASHIER'S CHECK OR CASH WOULD DO. HE DID NOT SHOW UP. THE NEXT DAY I TOLD HIS WORKER AT THE SHOP THAT KLUMP HAD UNTIL FRIDAY TO RETURN MY MONEY, OR I WOULD START LEGAL ACTION TO GET MY REFUND. THIS COMPANY ABSOLUTELY CANNOT BE TRUSTED.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,100

PEGGY S.
01/2002
1.0
flooring contractor
  + -1 more
unknown
Description of Work: CLEANED UPHOLSTERY AND DID A GOOD JOB. CHRIS KLUMP THEN SAID THEY COULD INSTALL LAMINATE FLOORING AND DO A REALLY GOOD JOB. THEY DID A TERRIBLE JOB! IT TOOK FOREVER AND THE COST KEPT GOING UP. THE BANISTER TO THE BASEMENT IS NOT EVEN WITH THE FLOOR, THE TOE STRIPPING IS AWFUL AND PART OF IT WAS NOT INSTALLED. I WANTED TO HAVE PERGO INSTALLED AND WAS TOLD THAT THEY NO LONG MADE THE PATTERN I WANTED WHICH WAS NOT TRUE. I WOULD NEVER RECOMMEND THEM AS FLOORING INSTALLERS.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

JULIE B.
11/2001
4.0
upholstery cleaning
  + -1 more
GOOD AT DOING WHAT THEY DO
Description of Work: CLEANED FURNITURE, SOFA AND CHAIRS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JANET K.
10/2000
5.0
flooring contractor
  + -1 more
unknown
Description of Work: BATHROOM FLOOR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH J.
09/2000
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: CLEAN CARPETS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KERRY B.
09/2000
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: CARPETS CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2000
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: CARPETS STEAM CLEANED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN B.
09/2000
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: CLEAN ALL CARPET

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

974 Ohio 28 Ste D, Milford, OH 45150

www.christiancarpets.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Upholstery Cleaning,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation

FAQ

Christian Carpet Cleaning Inc is currently rated 4.3 overall out of 5.
Christian Carpet Cleaning Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Christian Carpet Cleaning Inc offers free project estimates.
No, Christian Carpet Cleaning Inc does not offer eco-friendly accreditations.
No, Christian Carpet Cleaning Inc does not offer a senior discount.
Yes, Christian Carpet Cleaning Inc offers emergency services.
Yes, Christian Carpet Cleaning Inc offers warranties.
Christian Carpet Cleaning Inc offers the following services: Carpet cleaning, upholstery cleaning, tile & grout cleaning, mattress cleaning, drapery cleaning, oriental rug cleaning, carpet stretching, carpet repair, guaranteed odor removal, water damage restoration, stain repellency treatments & commercial cleaning.

Contact information

974 Ohio 28 Ste D, Milford, OH 45150

www.christiancarpets.com