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Pro Care Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Since 1972, Pro Care Carpet Cleaning has been the best choice for the finest in cleaning at an affordable price. Whether your needs are residential or commercial, Pro Care Carpet Cleaning has the certified, experienced, and punctual technicians to get the job done right. Our technicians are bonded and insured and our entire staff is knowledgeable, courteous, and professional. Pro Care Carpet Cleaning offers a 100% guarantee on satisfactory workmanship in all our services. The only reason we can make such an offer is because we believe in our service. Our equipment is unique, and our processes are unsurpassable. Additionally, we select only the type of personnel you yourself would invite into your home or business. Then we train them to be experts in their field. So relax, we gladly accept responsibilities for your furnishings when we are your guest. Our responsibility is to serve you well ALWAYS! Locally owned & operated. Additional phone number - (937) 746-8003. Additional e-mails - quotes@procarecc.com, comments@procarecc.com & contact@procarecc.com.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Our services include: Carpet Cleaning (Residential and Commercial) Upholstery Cleaning Water Extraction Services Smoke Damage Restoration Emergency Water Damage Restoration Area Rug Cleaning (on site or at our facilities) Auto Cleaning (on site or at our facilities)

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-18 of 18 reviews

Lauri M.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did some carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

JUDY P.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned four bedrooms, family room, staircase & upstairs hall. Very professional! Carpeting had its first cleaning in more than a few years and it looks and feels almost new again. The shorter napped carpeting dried in just about 6 hours; the shag took almost 24 hours to dry completely, which didn't surprise me. The gentleman who did the cleaning was nice enough tell us the that the short-napped carpeting (which is most of the house) was of very good quality and that we should expect many more years of wear from it. The shag really looks bright and nice! We are very pleased with this service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$352

Response from Pro Care Carpet Cleaning
Thank you [member name removed] for the nice review! We've been in business over 40 years now. Wow! Hopefully we've earned your trust, and will be serving your carpets and rugs again.

Donna T.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Carpet Cleaning
Thank you (member name removed) for the A-score on your Angie List review last fall. We very much appreciate your efforts. Give us a call when you are ready to give your carpets and rugs that "Spring Cleaning".

Deborah D.
06/2013
5.0
carpet cleaners
  + -1 more
They followed up. They were very timely and professional. They were very conscientious when they came in, not to make a mess and not to leave a mess. The technician they sent out were wonderful to deal with. I really like them. I would definitely use them again. They did a super job. They explained everything to me. It was the first time I've ever used them but I will definitely use them again. The price was reasonable for the services I received.
Description of Work: We used the carpet cleanings services of Pro Care Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Erica B.
06/2013
1.0
carpet cleaners
  + -1 more
Provider never called back
Description of Work: Provider never called back after being contacted and receiving necessary information and committed to call back due to helping another customer.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Amy R.
05/2013
5.0
carpet cleaners
  + -1 more
Overall, they were punctual, professional, and did a good job.
Description of Work: Pro Care cleaned two oriental rugs for me that had pet stains and odor. Afterwards, the rugs looked much better, and the odor was almost completely gone. We were very pleased with the result.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

JANICE K.
03/2013
5.0
carpet cleaners
  + -1 more
Not much to tell. We used him a few years ago and asked him to return because he does good work.
Description of Work: Carpeting in two rooms, a set of stairs and a hallway were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

kathy K.
12/2012
5.0
carpet cleaners
  + -1 more
same as listed above
Description of Work: This company was punctual and professional. I asked them to clean the carpet in my son's room, which is a challenge because it's a small room with a bunch of stuff on floor. They moved furniture and was able to get out most of the stains on family room carpet created by two large dogs. They also cleaned the stairs. Overall, I felt it was a good price considering the stains that were on the carpet. Again,, they did a good job and deserve the rating above. Angie's List: THANKS FOR THE REFERRAL! Kathy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beverly M.
12/2012
5.0
carpet cleaners
  + -1 more
They were very good and I bought the Angie's List coupon that they used. I saw the work and my brother and sister-in -law thought they were wonderful; they were very cooperative, accommodating, conscientious and thorough. They were a little on the expensive side but I think they were worth the money.
Description of Work: Pro Care Carpet Cleaning cleaned my brother and sister in-law's carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ron B.
09/2012
4.0
carpet cleaners
  + -1 more
Everything went well except for our steps. They were very wet for about 12 hours. vs. the rest of the carpet. Otherwise, the crew was very professional.
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nikki L.
07/2012
5.0
carpet cleaners
  + -1 more
They showed up on time, cleaned our carpts in the four rooms and did a great job. I was suprised how much better the carpets looked. They couldn't do anything for wear, of course, but the areas that weren't worn looked much better.
Description of Work: They did a great job cleaning our tired carpets. I have to say, they look great! They got out multiple stains, some that had been there a long time. I am very impressed with this company and the reults.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

jack O.
04/2012
5.0
carpet cleaners
  + -1 more
They have provided service for us before. They did a good job.
Description of Work: They cleaned the carpet and rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Alexandra J.
03/2012
5.0
carpet cleaners
  + -1 more
I was very happy w the job they did! The we're right on time (actually called to see if they could come a little early), and very professional. I will definitely use this company again!
Description of Work: Had the carpets in 3 rooms + 2 flights of stairs cleaned. They moved the furniture, too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Pro Care Carpet Cleaning
Member, We greatly appreciate your business and your nice review! We are constantly striving for excellence and are so glad you are completely satisfied. We look forward to serving you again!

Fred D.
02/2012
5.0
carpet cleaners
  + -1 more
They move the furniture, clean thoroughly, replace furniture with pads under legs. They just do a very good job.
Description of Work: We have used Pro Care for several years. They clean the carpet in two rooms and a bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

LISA H.
12/2011
5.0
carpet cleaners
  + -1 more
I have used Pro Care several times. They are so friendly and professional and do a great job cleaning my carpets. I have 2 big dogs and they do a great job of cleaning the areas that thedogs like to sleep on. I will definitly be using them again for my future carpet cleaning.
Description of Work: Cleaned traffic areas on carpet in family room and master bedroom. Also upstairs hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Pro Care Carpet Cleaning
Member, Thanks for your kind words! We greatly appreciate your business and we constantly strive to provide not only the best cleaning, but the best customer service around. We look forward to serving you in the future!

jennifer M.
04/2011
5.0
carpet cleaners
  + -1 more
I do like them. I have been using them for several years. They do an excellent job. They are always on time. They let me know when they are coming.
Description of Work: I used the services o Pro Care Carpet Cleaning for carpet cleaning. I last used them about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
4.0
carpet cleaners, upholstery cleaning
  + 0 more
BEFORE I HIRE THEM AGAIN I MIGHT CHECK AROUND FOR A BETTER PRICED COMPANY. I WAS REALLY SURPRISED THAT IT WAS SO EXPENSIVE. THEY DO GOOD WORK THOUGH, AND IF PRICE DOESN'T MATTER THEY ARE YOUR COMPANY.
Description of Work: THEY CLEANED FIVE ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$280

KAREN B.
07/2006
5.0
carpet cleaners
  + -1 more
THEY WERE VERY CONSCIENTIOUS ABOUT THE WORK AT HAND. THEY DID EXCELLENT WORK. THEY ARE ALWAYS ON TIME AND THEY HAVE VERY POLITE PEOPLE WORKING FOR THEM.
Description of Work: THEY CLEANED THE CARPETS IN THREE BEDROOMS, A HALLWAY, TWO BATHROOMS, THE STAIRS AND THE FOYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    2237 Highland St, Middletown, OH 45044

    www.procarecc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Water & Smoke Damage

    FAQ

    Pro Care Carpet Cleaning is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: 9:00 AM - 1:00 PM

    Pro Care Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Pro Care Carpet Cleaning offers free project estimates.
    Yes, Pro Care Carpet Cleaning offers eco-friendly accreditations.
    No, Pro Care Carpet Cleaning does not offer a senior discount.
    Yes, Pro Care Carpet Cleaning offers emergency services.
    Yes, Pro Care Carpet Cleaning offers warranties.
    Pro Care Carpet Cleaning offers the following services: Our services include: Carpet Cleaning (Residential and Commercial) Upholstery Cleaning Water Extraction Services Smoke Damage Restoration Emergency Water Damage Restoration Area Rug Cleaning (on site or at our facilities) Auto Cleaning (on site or at our facilities)

    Contact information

    2237 Highland St, Middletown, OH 45044

    www.procarecc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM
    Saturday:
    9:00 AM - 1:00 PM