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Jeff's Pool and Spa Service

Pool and Spa Service

About us

family owned and locally operated, servicing southern ohio pools and spas for over 30 years.

Business highlights

41 years of trusted experience

Services we offer

Custom Spa Covers, Pool Pump Repairs, Service for Pool Heaters, Pool Liner Leak Repairs, Spa Filters, Electrical & Plumbing Parts, Pool Filters, Swimming Pool Safety Covers.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
Showing 1-2 of 2 reviews

Sharon H.
05/2018
5.0
pool cleaners
  + -1 more
A company that had promised to fix the pump, but through office communication errors, told us they wouldn't be providing service, actually provided the service. I contacted Jeff to cancel the appointment. His quote was probably half the price of what we paid the other company. Though Jeff didn't actually provide physical service, his customer service, knowledge, and willingness to squeeze us in on a very busy holiday weekend are impressive...will be contacting him for pool maintenance, opening, and closings in the future!
Description of Work: Called Jeff on the Friday of Memorial Day weekend because pool pump/motor needed replaced. Had called probably 15-20 different places throughout the week trying to get service. Nobody could/would fit us in or they weren't "taking new customers." Jeff actually answered the phone, returned calls, did trouble-shooting with my husband over the phone, and was willing to fit us in at the end of his already busy day! Definitely recommend!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

ERIK B.
05/2009
1.0
pool cleaners
  + -1 more
He never showed up. I called the guy repeatedly and he never even bothered to come back. We scheduled the appointment a week in advance. Did the usual stuff where he said he couldn't give me an exact time that he would show up, so I took the whole day off to accomodate the work.
Description of Work: Scheduled an appointment to come out and service our leaking hot tub.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Jeff's Pool and Spa Service
Since all of our work is outside and depends totally on the weather, if we do get a rain day, then all work that week has to be rescheduled, as we fill every day up weeks in advance assuming there will be no delays. We NEVER tell people to wait home for us or take off work, if the spas or pools are outside and accessible, then there's absolutely no need to stay home and wait on us ever. We make that very clear to people when scheduling as well as possible delays due to weather. While we do our very best to stay on schedule, as emergencies or bad weather arise, schedules have to be adjusted as well, which is the primary reason we explain to customers not to wait home or take off work for us, we can service the pools and spa without a customer being home.

    Contact information

    2906 E Oxford State Rd, Middletown, OH 45044

    www.jeffspoolandspaservice.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Jeff's Pool and Spa Service is currently rated 3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Jeff's Pool and Spa Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Jeff's Pool and Spa Service does not offer free project estimates.
    No, Jeff's Pool and Spa Service does not offer eco-friendly accreditations.
    No, Jeff's Pool and Spa Service does not offer a senior discount.
    No, Jeff's Pool and Spa Service does not offer emergency services.
    Yes, Jeff's Pool and Spa Service offers warranties.
    Jeff's Pool and Spa Service offers the following services: Custom Spa Covers, Pool Pump Repairs, Service for Pool Heaters, Pool Liner Leak Repairs, Spa Filters, Electrical & Plumbing Parts, Pool Filters, Swimming Pool Safety Covers.

    Contact information

    2906 E Oxford State Rd, Middletown, OH 45044

    www.jeffspoolandspaservice.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM