SIMPLY SERVICE LLC

Had a back up the basement and they were here in 2 hrs! Fixed, cleaned and got everything done!! Wonderful!!

Frank/ Simply Service is a one man quality operation- if you want high quality you sometimes must schedule frank/ Simply Service early - as he may have other jobs or emergency services he must attend while working on your project- he will keep you in the loop and pace it to your projects needs. if you want the best hire Frank/Simply Service

Frank Decaro is the contact--he was prompt, courteous, returned calls and showed up when he said he would. The work was performed in a timely manner, and they cleaned up after this very messy job.

I called Frank and made arrangements for him to come out to do our down spout. We called him last year, as a recommendation from our plumber. Then something else took the budget! So I called this week, Frank was so friendly, easy to ask questions and easy to work with. He said they have a $600 minimum. Frank did say that if it turned into more than a basic job there would be an extra charge. Frank explained that he uses a camera before he jets the pipes and asked if I knew where each spout drained. He made an appointment, showed up on time and it was a great experience! He was here for almost 4 hrs. We have a 2200 sq ft ranch and its a 1950's era with clay pipes. We had no idea what went where so he was on his own trying to figure things out. Frank used the camera and showed me various blocks and broken clay drain pipes. He then explained what was a problem and what was nothing to be worried about. Frank used his machine to clean each section. He explained everything and found where each downspout ran, drained and made sure they were cleaned. The clay to one of the spouts broke off (old age) and he fixed that also. It seemed like a unnecessary expense at first, but once we saw what was broken, and what was blocked- it was so much more information than we expected! We were planning some landscaping and we now know that things need repaired before we plant our flowers! A few suggestions: Check your gutters to see if they are clean. Clear a path to each of your downspouts, if you have flowers cover things closest to the spout with a bucket or something hard. He needs space to work his hose, there could be a petunia casualty. If you know where your downspouts drain be ready to share. Frank was very through and was not likely to leave until he found where each spout drained or how they were connected. I would definitely use him again- a real pleasure.

They are very good. The experience was excellent. Frank is the gentleman that runs it and he is excellent. The price was excellent. His work was very, very thorough. They were a little slow some times. I would absolutely use them again.

Simply Service was recommended by the plumbing supply company we used. We decided to use the firm based on the recommendation and weren't disappointed. Frank DeCaro, Simply Service's owner, came over to our house and after understanding the nature of the work and what we wanted, gave instructions to one of his plumbers to proceed with the job. His plumber did a professional job of removing the plumbing fixtures we were replacing and installed the faucets in the two sinks. He cleaned up afterwards. A couple of weeks later, after the shower was re-tiled, one of Frank's plumbers came to our house as scheduled and installed a new shower head plus a faucet for our bathtub. The work they did was first rate. Everything operates perfectly. When the bill came we thought it was high-- $420. After we paid it without complaint, Frank sent us a check for approximately $120! He realized that one of his people had inadvertently overcharged us and corrected the matter on his own volition. That greatly impressed us. In addition, we had a relative who needed a small plumbing job done on short notice. We called Frank while one of his plumbers was at our home. Frank arranged for his man to perform the work at our relative's home immediately after finishing the plumbing job at our place. We were very appreciative and favorably impressed with how Frank handled that "last-minute" request. Overall we are very pleased with the work of Simply Service and especially with Frank DeCaro whose customer service was excellent. We would not hesitate to use Simply Service again.

I have really severe allergies and there was mold because of the leak. Frank was great at keeping the area contained so that I would not be affected by the small amount of mold, luckily it was only on the drywall. The repair in the basement was a little more in depth. The faucet on the tub was corroded and Frank had to remove the tub and the pipes from the wall to get the faucet off. He is amazing. I have never recommended a service provider, but he was that great. I have been looking for 23 years to find a great plumber and I finally found one. He did a great job at a fair price, what more can you ask for?