My mother-in-law said everything went well. They changed the appointment to work on our schedule.
Description of Work: I used SEARS for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kerrin E.
06/2012
2.0
appliance repair
+ -1 more
It is a disaster-in-progress. First shipment of parts damaged by UPS and returned to Sears. 2nd shipment sent by Sears was an empty box. Then part was backordered. Part finally shipped June 1. Sears took the liberty of scheduling an install appointment when they shipped the part. Called and left a message on my phone about it the night before they were due to show up. I work so I need to get a housesitter to be there for install. Now have any appointment that will work for me. In the meantime, the part did not come with any mounting hardware and none was ordered by the technician. They tell me he will have it on his truck. That has yet to be seen. During numerous phone calls to Sears I was transferred around frequently and disconnected three times in one night. What a nightmare!
Description of Work: Oven handle broke. Still not repaired. First service call was May 1, 2012 at which time technician ordered parts.
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
$185
Russell P S.
04/2012
5.0
appliance repair
+ -1 more
.They were great. I was happy with the work he did. I would use him again.
Description of Work: .We have used Sears to repair the refrigerator.
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Service Categories
Appliance Repair,
Carpet Cleaning
FAQ
SEARS is currently rated 4 overall out of 5.
No, SEARS does not offer free project estimates.
No, SEARS does not offer eco-friendly accreditations.