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Buckeye's Forestry

Tree Service

About us

ash tree consultation[ash borer,emerald ash borer]

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Tree care, tree removal, trimming, cutting, diseased, pruning & storm damage clean up.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
5.0
professionalism
3.3
responsiveness
3.7
punctuality
3.3
Showing 1-3 of 3 reviews

Lisa B.
04/2013
5.0
tree service
  + -1 more
Again, they were punctual and worked very hard that day.
Description of Work: I had 12 very dead ash trees cut down. Buckeye Forestry was right on time the morning of service. I have to say that these men worked very hard and got the job done in one day. I am very pleased with their service. There was a stump that couldn't be removed because of my fence being in the way of the grinder. The operator didn't want to risk ripping up my chain link fence. They did let me know that if I every take down the fence to let them know and they would come back out and take care of the stump.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Paul M.
07/2012
5.0
tree service
  + -1 more
As described previously, Buckeye was responsive whereas two other companies contacted could not even give us an estiame for sevaral days. The work was all done and the yard returned to normal in time for entertaining family on July 4.
Description of Work: A storm took down a big piece of our Sycamore tree while we were out of town. I came home to a real mess in my front yard. I spent the better part of the next day cutting the tree up so that I could uncover some recent landscaping. Buckeye came out right after, gave me a reasonable estimate to fell broken branches, rake, and remove all limbs and leaves. They started that afternoon to cut away the broken limbs and returned the next day to do the cleanup.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$480

Diana G.
11/2011
2.0
tree service
  + -1 more
Buckey cut the trees when I was at work as agreed. When I came home, I noticed right away 40-50% of the wood was cut way to long. When one of the crew came out to pick up the check that evening, we discussed the length issue. He said he would come make it right the next day. I gave him the check. He didn't show that week so I called person who wrote the contract (Jeff) on Sat. He stated he was not aware of the issue but would get someone right out to make it right. Thurs. I called him again and his response was, "I thought it had already been taken care off". He would have someone there that week-end. No one showed Sat. so I called Sunday (3 times) and got more run around, such as we are really busy and you are on the list. Very different from I'll be right out. I am currently getting an estimate from the person who I was hiring to split the large pieces and stack the wood. He his willing to cut it down and I am going to have to pay for work that should have been covered. I have filed a complaint with the BBB.
Description of Work: I contracted with Buckeye Forestry to remove 3 trees from my yard. Contract stated: -remove 2 dead ash and one maple tree -chip brush/clean-up -wood stays/cut to firewood length

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Response from Buckeye's Forestry
I am the sales representative for Buckeye Forestry (Jeff), and I assure you "customer satisfaction is our top priority! I am almost always on every work site to make sure every job is completed to our customer's satsfaction. We typically do not accept payment until our jobs are completed as agreed to in every written proposal. However, there are several comments in this report that I would like to address; First, I was unable to accompany the crew members to this work site due to an unexpected hospital stay, and since I am the one who writes most of the estimates, I am the one who collects payment when and only when the agreed upon work is complete to our customer's satisfaction- which can be verified by HUNDREDS of past customers that have given our company many referrals and references; Second, the employee who collected payment for this job has since been fired for not meeting our standards of "complete customer satisfaction"; Third, I did talk with the customer, but due to my illness was not able to personally inspect the completed job-site, as I normally do. We discussed the meaning of "firewood length" and I explained to her that I have been in the field of arboriculture for over fifteen years and am very qualified in the field. Firewood is typically cut into eighteen to twenty-four inch lengths, and sometimes even longer. The customer, however, insisted that her wood should have been cut in twelve inch lengths, which I have never heard of in all of my years of experience and I explained to her that such a request for so much wood would have to be included in the contract, prior to the start of the job, and would definitely be at some extra cost. All five crew members who were on the job-site assured me that all of the wood was cut in lengths no longer than twenty four inches, which is typical. Finally, the price of the job was more than reasonable. A job of this nature would typically cost approximately $2,400 to $2,900, but due to the dangerous situation of the customer's damaged trees that were threatening her home, I was willing to negotiate a price that was within her financial means. We at Buckeye Forestry pride ourselves in customer satisfaction and I deeply regret what happened in this case, but I assure you, the customer received more than adequate work at an unbeatable price. I am however, glad that this came to fruition so our company can learn from this and strive even harder for "complete customer satisfaction". So give Buckeye a try! I guarantee complete customer satisfaction, and we will not collect payment until our job is complete and our customer is satisfied! 937-823-3402

    Contact information

    2753 Brookshire Ln, Miamisburg, OH 45342

    buckeyesforestry.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service

    FAQ

    Buckeye's Forestry is currently rated 4 overall out of 5.
    Buckeye's Forestry accepts the following forms of payment: Check,Financing Available
    No, Buckeye's Forestry does not offer free project estimates.
    No, Buckeye's Forestry does not offer eco-friendly accreditations.
    No, Buckeye's Forestry does not offer a senior discount.
    Yes, Buckeye's Forestry offers emergency services.
    No, Buckeye's Forestry does not offer warranties.
    Buckeye's Forestry offers the following services: Tree care, tree removal, trimming, cutting, diseased, pruning & storm damage clean up.

    Contact information

    2753 Brookshire Ln, Miamisburg, OH 45342

    buckeyesforestry.com