The Crockett Team

Judy Crockett, I think she is tops and the best in the business. Despite the state if the economy she sis still moving merchandise. She knows how to sell stuff.

After our initial phone conversation, Judie and Dave Crockett came to our home to complete our listing. They gave us a very slick, well-rehearsed presentation about what services they provide and looked at and took pictures of our house. Then we completed the listing paperwork. They encouraged us to list our home for a price at the bottom of our comfort zone because we could "hold firm" later. Once our house was listed, we did not hear from Judie (or Sylvia, who we didn't know about until we saw her on the website) at all. We received automated emails telling us how many people had viewed our home online, but no personal contact. Even after showings (which were set up by a showing service, again no contact from the Crocketts) we did not hear anything from them. We finally heard from Sylvia when we got an offer. At this point we began to realize that she was not working for US, she was working for the SALE. She did do a conference call with us to go over the offer in detail, but she discouraged us from changing the terms (such as the transfer date). She did "let" us counter the original offer, but when the counter to that was still several thousand below our "rock bottom" price, she pushed us to take it and accept their terms and conditions, all the while presenting only the perspective of the buyer (I wonder if she presented our perspective to their agent at all?). So much for holding firm. Once the sale was agreed, Sylvia became even less helpful. I had to run documents all over town, she did not come to our house to pick up anything as other agents have done for us. When the home inspector came, she told us that we could stay in the house but the other agent was obviously not expecting this since she barged in and said "oh, you're here!". The last straw came after we moved. The day the new owners moved in, we received an email which they had sent to their agent and Sylvia simply forwarded to us. The email was quite derogatory and not only did Sylvia not edit out the other agent's accusations against us, she added her own comments insulting us and ordering us to fix the problems. Most of the complaints were unfounded and one was in direct contradiction to terms that had been agreed on via email with Sylvia! Even in that case she did not notice that we were in the right, she told us to take care of the buyers! I had to find the email I had received from her and send it back to her to show we were in the right. Even after this episode we did not get any follow-up from Sylvia or Judie; after being nervous for 2 weeks about whether there was a problem or not, I had to call them to find out that everything had somehow "disappeared". Bottom line -- we would NOT recommend these "Realtors". They were not working for us, they were only working for the sale.