Reviews
4.03 Reviews
Showing 1-3 of 3 reviews
Joan R.
08/2015
computer repair
 + -1 moreunknown
Description of Work: Purchased MS word. Sam was so nice. He explained the difference between word and office. I could have bought it cheaper somewhere else, but paid more bc of Sam.
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Yes, I recommend this pro
Ralph M.
03/2013
computer repair
 + -1 moreing it in and we'll take a look at it and give you an estimate of repair costsand quot;...
Description of Work: My desktop computer was not turning on with the On/Off button. I scanned the list of computer repair places around the Mentor, Ohio area and decided to go with a larger company rather then a "mom & pop" variety. I called to the Staples store in Mentor, Ohio and asked to talk to the Repair personnel. I explained my problem and the voice on the phone said "sure bring it in and we'll give you an estimate of repairs." Well, I did, and boy oh boy was I in for a surprise. The technician told me that I had to "PAY up front $69.00 + tax for them to look at it, and if I decided to get the repairs, the $69 would go towards the repair costs." Well I dont like paying for services before receiving them
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$129
Shirley G.
08/2012
computer repair
 + -1 moreAt 10:00, as scheduled, Steve arrived and got to work. First he checked my router, found its model number, then proceeded to my PC. At this point he moused a number of sites, making sure all was operational re the WiFi. Then, he unboxed the Tablet and walked me through the various sites needing passwords, etc. After that it was demonstrating the technology in using this gadget. He was very patient, very professional, and very pleasant. He deserves 10 stars, not 5. After all, he was dealing with a senior citizen. I can't say enough about the service at Staples in Mentor, from talking with Todd to operating my Tablet with Steve. And, should I have a problem down the road they are there to help again. PS Staples moved across the street, to a larger site. The address is now 9215 Mentor Ave.
Description of Work: I recently purchased a Samsung Tablet from Staples, with great help from Todd the expert clerk. Not being a high tech person I needed help in setting up the Tablet and making sure I had WiFi available to access the internet. Todd set up the in home service I needed with Steve, their technical staff person. Steve came this morning, promptly as scheduled-calling first to let me know he was on his way.
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Yes, I recommend this pro
$90
Contact information
9260 MENTOR AVE, Mentor, OH 44060
Licensing
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Service Categories
Computer Repair,
Printing - Copies
FAQ
STAPLES THE OFFICE SUPERSTORE is currently rated 4 overall out of 5.
No, STAPLES THE OFFICE SUPERSTORE does not offer free project estimates.
No, STAPLES THE OFFICE SUPERSTORE does not offer eco-friendly accreditations.
No, STAPLES THE OFFICE SUPERSTORE does not offer a senior discount.
No, STAPLES THE OFFICE SUPERSTORE does not offer emergency services.
No, STAPLES THE OFFICE SUPERSTORE does not offer warranties.
Contact information
9260 MENTOR AVE, Mentor, OH 44060