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Stacey's Housekeeping, LLC

House Cleaning

About us

Stacey's Housekeeping is a motivated East Cleveland based business with 15+ years experience. We have a quality that no other housekeeping services have. Our ambition is to help busy professionals and families keep there lives in order to make life more enjoyable. Stacey's Housekeeping hopes to do business with you and accomplish your goals.

Business highlights

23 years of trusted experience

Services we offer

Housecleaning and Office Cleaning

Services we don't offer

Call for details


Accepted payment methods

Check

Reviews

4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-18 of 18 reviews

Dolores L.
05/2018
3.0
house cleaning
  + -1 more
Ok to begin with, but deteriorated over time
Description of Work: Thorough house cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Stacey's Housekeeping, LLC
I did a lot for [Member Name Removed] including mail, garbage, decorating and even taking her to get her hair done. I dont do those services but I was kind enough to help. I contacted her I was coming to clean and didnt hear back from her. I live 40min from her and wasnt going to waste my gas going out there and not being able to get in as this has happened in the past. I wish her best in finding someone to help do the nice gestures my partner Cher and I have done for her.

Chris M.
08/2017
5.0
house cleaning
  + -1 more
This is the third time I've hired Stacey - and I have to say she's phenomenal. She's incredibly responsive - I text her whenever I need something and she's usually able to squeeze me in. This time I was running on very short notice and she was able to come a couple days after I asked. It was Stacey and one other person, and they did a deep clean of our 2,400 sq ft home. It took just under four hours, but they are THOROUGH. Unlike other companies who quickly go through your home, Stacey and team will get on their hands and knees and scrub every square inch of your bathroom, floorboards, and more. It's old-fashioned cleaning for sure - which we really appreciate because it leaves our house sparkling clean. There was mold in the corner of our tiled shower for example -- we tried for months to get it out but had no luck. Stacey was able to make it look brand new. Her pricing is also very fair for the amazing service you get. I'm telling you -- if you need house cleaning, call Stacey's Housekeeping - you will not be disappointed.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda D.
04/2017
5.0
house cleaning
  + -1 more
I used Stacey and her helper Autumn a couple years ago to do some heavy duty cleaning jobs. They are great people and did a fabulous job. I highly recommend this service.
Description of Work: Heavy duty house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Bob P.
11/2016
1.0
house cleaning
  + -1 more
Waste of my time.
Description of Work: Needed a home cleaning company, Stacey contacted timely, gave a quote timely, agreed on date, never showed, I emailed twice and never heard from her either time

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30

Response from Stacey's Housekeeping, LLC
Waste of your time? I never cleaned for you? I contacted you with dates last week and you never responded? Sorry good luck with someone who will deal and work for you because you were a waste of my TIME trying to contact and schedule you and i will NEVER let my crew work for you

Kyla S.
10/2016
5.0
house cleaning
  + -1 more
I contacted the owner, Stacey, and she got back in touch with me quickly so we scheduled a time for her and the gal that works with her to clean our home. We currently only need cleanings monthly or every other month since we are in transition and not living there much and she's been flexible and understanding. Her pricing also seems fair and reasonable. We plan to use her again soon as already scheduled. We appreciate their help and recommend if you're looking for someone to tidy up your home as well!
Description of Work: Residential house cleaning services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara P.
09/2016
5.0
house cleaning
  + -1 more
The girls worked hard but I think they were on a time schedule. They did a good job of cleaning the stove (which really needed it) but after they left, I rechecked the hall and bathroom floors. It seems that these were not cleaned as thoroughly as other parts of the house, although at first glance they had looked okay. They were the last places that were cleaned and it seemed that the girls had to finish quickly to get out. They were very pleasant and cleaned the other spaces well. I would use them again but be more careful in overseeing the job at the end.
Description of Work: general house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon C.
08/2016
5.0
house cleaning
  + -1 more
They do a great job at a fair price. They come every other week and even let the dogs out :) Highly recommend.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Erin F.
07/2015
5.0
house cleaning
  + -1 more
This is one of the best decisions I have ever made. These gals did an awesome job! They cleaned baseboards, woodwork, and window sills too (places I would never have thought of to clean). The house looks fantastic!!! Pretty sure they even cleaned inside my microwave. I would highly recommend them! ?
Description of Work: General cleanup of the downstairs part of house and bathroom upstairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Andrea G.
07/2015
5.0
house cleaning
  + -1 more
Stacey and her co-worker came prepared with their own supplies and equipment although I had her use some of my products. Took a little over 3 hours to clean a minimally furnished 3 BR, 2BA 1250sqft ranch. I had a handyman and Terminix there at same time (a little crazy with so many people at my house) but Stacey was able to work around them. As far as quality of cleaning they did a pretty good job for what I expected.
Description of Work: 1st time general house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

autumn P.
06/2015
5.0
house cleaning
  + -1 more
Very professional, on time and will call again for services.
Description of Work: General clean

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan B.
05/2015
5.0
house cleaning
  + -1 more
These ladies are AMAZING! I had hired another company that did a terrible job. Stacy's crew came in and actually cleaned. All the appliences looked new and the bathroom sparkeled! The other company had ruined the walls by using one of those "erasers" but Stacey's crew left the condo looking 100% better. I have recomened this company to my realtor for her other clients and will most certainly use Stacey's at my own house.
Description of Work: Cleaned 2B/2B condo with finished basement that is for sale using an Angie's List Deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Alexis E.
03/2015
5.0
house cleaning
  + -1 more
Stacey and her partner were great! Arrived on time and did the job they were supposed to do. Used great smelling products. Will definitely use again!
Description of Work: Clean my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucille S.
03/2015
5.0
house cleaning
  + -1 more
d I give Stacey's Housekeeping my highest recommendation. These folks are meticulous and thorough. This is the second time I have used their service and each occasion their work has been outstanding. On both occasions, they mopped, vacuumed, dusted all the rooms of my house. However, it is their care to detail which makes them better than any other provided I have utilized. Stacey's Housekeeping does excellent work. You will be glad you used them.
Description of Work: Cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

roni weinberg O.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Stacey's Housekeeping has been out to my house twice, and I am scheduling them regularly now! Everything sparkles after they're here -- kitchen, bathrooms, hardwood floors, furniture! It's all great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lucille S.
02/2015
5.0
house cleaning
  + -1 more
They were prompt and did a wonderful job. They were conscientious and paid attention to small details. I intend to use them again
Description of Work: Genearl cleaning of my home; including kitchen, bedrooms, bathrooms dining and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

pauliq B.
02/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: They were good, but I found someone else who did a better job with more detail orientated

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Eric C.
11/2014
5.0
house cleaning
  + -1 more
House was cleaned meeting and exceeding all expectations
Description of Work: General cleaning of all living areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Richard P.
11/2014
5.0
house cleaning
  + -1 more
My housecleaning went amazing! House smelled great and everything was sanitized. Stacey has been cleaning my house for the past year and she is very professional and trust worthy. She lets herself in every Monday morning with the key I have provided for her. Stacey makes sure to always turn off all lights and lock up when she has completed her job. I have had help in the past, but Stacey has always done the best.
Description of Work: Cleaned my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    9255 Jordan Dr., Mentor, OH 44060

    www.staceyshousekeeping.vpweb.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Stacey's Housekeeping, LLC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: Closed

    Stacey's Housekeeping, LLC accepts the following forms of payment: Check
    No, Stacey's Housekeeping, LLC does not offer free project estimates.
    No, Stacey's Housekeeping, LLC does not offer eco-friendly accreditations.
    No, Stacey's Housekeeping, LLC does not offer a senior discount.
    No, Stacey's Housekeeping, LLC does not offer emergency services.
    No, Stacey's Housekeeping, LLC does not offer warranties.
    Stacey's Housekeeping, LLC offers the following services: Housecleaning and Office Cleaning
    Call for details

    Contact information

    9255 Jordan Dr., Mentor, OH 44060

    www.staceyshousekeeping.vpweb.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed