Response from Senior Moving of Ohio Ltd
Our team takes all reports very seriously and I feel it is important to address the details of the work performed for Marcia. The $1,800.00 payment is derived from two full days of work. We moved furniture and essentials on May 7th - 8 hours at $110.00 an hour, and then returned on May 15th to remove remaining contents - 8-1/2 hours at $110.00 an hour. Our hourly rate included labor, transport and all packing materials. Also, we provided additional work in the form of helping set-up the clothes dryer, since she did not have the correct outlet for the electrical plug. I was not made aware that there was an issue with our pricing or service until I read the review. We had performed moving services for [removed member name]'s family in the past and had not received any pricing or service complaints. We stand behind our work, pricing and reputation on this and every job.