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Pure Contracting Services

Roofing

About us

NORTHEAST OHIO ROOFERS & GENERAL CONTRACTORS

Business highlights

23 years of trusted experience

Services we offer

Insurance Claims, Roofing, General Contracting


Accepted payment methods

MasterCard
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

JENNIFER T.
08/2018
2.0
roofing
  + -1 more
After getting three estimates, I settled on Pure because Jason addressed my concerns with my roof said they would start the first week of July. That he would slip my home in between one larger project ending and another beginning. I paid $6000 of the quoted $13500 with the agreement that I would pay another $2000 when they started and the remainder at the end of the project. My roof is two-stories up and approximately 1000sq-ft of roof at an 8/12 pitch. And 100ft of gutters. First week of July: No call, No show. I figured with the holiday, and the rain, that they couldn't make it. Since Jason was going to fit my house in between a couple of projects, I don’t know when to expect him. Second Week of August: The dumpster was delivered on Tuesday. Jason called to say that they would start my house on August 6th. The dumpster was delivered on the 7th, and Jason came over on the 8th to pick up the $2000 check, and started the roof on the 9th. The only work done this week was a 8 x 10 section of roof over an enclosed porch was removed. Of this week, Jason and his crew only worked 1 day. To date, I’ve paid him $8000.00 Third Week of August: Jason and his crew didn’t show up until Thursday. He explained that my chimney was too far gone to tuck-point and that he could remove and relay 7-courses of brick for $2000. I gave him my permission to add it to the project. On Friday, they added a safety ledge to my roof to work on the chimney. On Saturday, Jason asked for $1500 to get supplies. He said he’d be back at 9:30am Sunday morning. Sunday came and they were no-call, no-show. I texted him and he said he wanted to spend the day with his family. To date, I’ve paid him $9500.00 Third Week of August: Lots of work was done to my house and a lot of supplies were delivered. However, the supplies that were delivered, aren’t the ones from the contract. I feel there’s a possible bait and switch but I need the roof on my house. Different shingles, different underlayment, OSB instead of CDX ½ plywood. I’m not crazy about the color of the shingles that he chose for me. And there’s nothing I can do about it. He’s requested payment a few times this week and I’ve given it to him. Jason has told me that he’ll be finished with my house in two days. To date, I’ve paid him $14000. Fourth Week of August: The chimney is up, but Tuesday came and went and my house still isn’t done. Jason has said that he’s waiting on his gutter guy to come. Jason has requested $550 this week in miscellaneous payments. I’ve given him those checks. To date, I’ve paid $14550. First Week of September: Jason has told me that he only needs 4-more hours to finish my house. He was no-call, no-show most of the week. Rain is coming, and only 25ft of gutters have been installed by Jason (not a gutter guy). In fact, he put it up after the sun went down. He requested another $250. To date, I’ve paid him $14750. Second Week of September: Jason keeps telling me every day that he only has “a half-days’ worth of work left and my house will be done.” He tells me this every day this week. He finishes my house on Friday. Jason and I agree to meet on Sunday to settle up. He comes in at almost $2000 more than he quoted. I’m furious about this and I let him know everything here. He explains that cost over-run is an industry standard. I told him it took six weeks to do a 4-day job. He agreed to take $500 off the total bill. Total project price is now $17,125. I pay him the final bill and after I give him the check, he refuses to hand over the invoice for the work. He said that he wants to re-write it and will deliver it on Monday. Third Week of September: The new gutters leak, I text him a video and I ask for the roof warranty and the invoice. Jason doesn’t respond to my text.
Description of Work: Roofing work. Complete tear-off (including 3-4 layers of shingles, fascia, gutters, and 10x10 area of flat roof).

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$13,500

    Contact information

    7013 Easton Way, Mentor, OH 44060


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    Pure Contracting Services is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: Closed

    Pure Contracting Services accepts the following forms of payment: MasterCard,Visa
    No, Pure Contracting Services does not offer free project estimates.
    No, Pure Contracting Services does not offer eco-friendly accreditations.
    No, Pure Contracting Services does not offer a senior discount.
    No, Pure Contracting Services does not offer emergency services.
    No, Pure Contracting Services does not offer warranties.
    Pure Contracting Services offers the following services: Insurance Claims, Roofing, General Contracting

    Contact information

    7013 Easton Way, Mentor, OH 44060


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    Closed