MR. DOOR & COMPANY

Not well at all. Sorry I selected them. No openers in stock. Waited two weeks and no call!!! Worst service ever.

Very well.

Dan showed up on time, did a professional job and went out of is way to check door over completely. He checked door balance, lubed rollers and hinges and even went over my third car garage door. The job was completed in the amount of time he said it would take and was exact price he quoted me. Would definitely use again and recommend.

One of my garage doors was pretty noisy going up, so I assumed new nylon rollers would do the trick. The doors are about 14 years old. I called Mr Door & Company and asked what they would charge to replace the rollers. The person I spoke to on the phone checked and said rollers would be $60 (ten times $6 each) and the labor (which included servicing and lubricating the door) would be $104. I said I had two 8' doors. She checked and said they would do both for a total on $230. We scheduled the work for the following afternoon and that the technician would arrive between 2 PM and 4PM. At about 3:45 PM I got a call from Janie saying the technicians were about 15 - 20 minutes away and asked that I move cars out of the garage. At about 4:00 PM, the technicians (Dan and Mike) arrived. After introducing himself, Dan wanted to know why I wanted the rollers replaced. He said although the door would roll a little easier with new rollers, that was not the solution to the noise. He said what they would be doing would take care of most of that and recommended changing only four rollers (at five dollars apiece) on each door, not all ten rollers. They changed the four rollers, lubricated springs, cables, hinges; adjusted the springs and safety reverse; made sure everything was working properly and charged a total of $170! This is the kind of company you wanted to business with! If I ever need anything associated with garage doors, Mr Door & Company will be my choice.

We were replacing vinyl siding on our home and contacted Mr. Door to quote a new garage door - owner responded the same day to give quote, ordered the door and then waited for the siding job to be completed to install door. He was was very helpful in helping us choose the right door and did not try to sell us a new opener but advised to repair existing one. After installation the garage was cleaner than before they came. Very nice work - quality products and we liked that they are family owned and in our city

Needless to say, I am very impressed with Janie's expertise and customer service work ethic. When I am in the market for replacement parts or service for my garage doors, Mr. Door will be my preferred source. I like their family-business friendliness, their know-how, and their integrity. Thanks to Janie, I was able to inform my wife that the problem was fixed while incurring no out-of-pocket cost, which pleased her immensely. Moreover, I have discovered an outstanding vendor for any garage door problem that I have in the future.

The installer removed the old garage door opener and installed the new unit quickly and efficiently. He patched holes in the ceiling from the old unit, checked the door and lubricated the hinges and rollers and cleaned up the work area. Before leaving he made sure I understood the various menu settings and functions of the opener. I am very pleased with the work that was done.

They had to re frame for mounting the door and spent a lot of time with the installation being sure everything was correct. All went well and the door and opener is great. They listened to any questions I may have had and were very thourough with everything they did. Even had a bad door panel come in but reordered a new one to make sure there were no blemishes. It took me awhile to figure out exactly what I wanted but they worked with me and applied a promotional discount for the door I chose.

Item was in stock. No problems.

Mr. Door came out. Very professional. Told me the spring and opener were worn out from age (probably at least 25 years old). It wasn't possible to get replacement parts on a unit that old. I wasn't in a position to spend the money on a replacement, so he adjusted the spring. He didn't charge me because he felt the repair was temporary and wouldn't last. He didn't want to be in a position to warrant the repair. I was shocked and grateful. He didn't even want money for a service call. When I am ready to replace the door and opener, I will definitely give him my business! You just don't find servicemen like this anymore. A true gem!

Their team of two arrived on time, reviewed the problem and provided a detailed explanation of the problem and an estimate of the cost and time to repair. Within an hour all was done.I would highly recommend Mr. Door.

He was very nice and finished the jobs quickly. He was reasonably priced.

I called Mr. Door on Thurs. 3/29/12. Dan came and gave an estimate on 3/30/12. The door was installed the following Wednesday, 4/4/12. The person who answered the phone was very nice and helpful. Dan, who gave the estimate, explained the construction and maintenance of the new door and answered all of my questions very well. The installer came on time and called before he arrived. Everything was cleaned up and he also added some information about the door.

I received a call shortly afterwards that the new door was in and had the installation scheduled for March 5, 2012. The old door was removed and the new garage door was installed that morning. My garage door opener was serviced as well and everything was cleaned up afterwards. I am very satisfied with their work and professionalism. Should I ever need another new garage door I would have them do the work and would recommend them to anyone else I know needing a garage door,

They were very nice, professional, on time, and friendly. The price was good, and we were very pleased with their work.

I don't wish to go into any more detail than I did above

It is obvious they are experts with garage doors. They provided an estimate and arrived as promised. They worked fast and efficiently. The final cost was exactly as estimated. The door is working perfectly! It is a pleasure to do business with Mr. Door.

Very positive experience overall. They were prompt, efficient, and cleaned up following.

We contacted them on Friday and set up an appointment for Monday, May 2nd. We said that we would be home and available after 2 pm. The receptionist said that the salesman may not be there at 2:00 but would be there shortly after 2:00 or early evening. The salesman never showed up for the appointment and he never called to apologize or to re-schedule. Since we had made several telephone calls to other garage door companies and checked their references, we were pepared to hire Mr. Door. Needless to say, we have to decided to hire somebody else.

They are great. Fixed an issue with our garage door. I am happy I used this company and would use them again in the future.

We have used them before to fix the automatic door opener. We've used him several times. There was something that he had to fix the very last day and he never did come back. I'm sure he will come and fix it. He was good.

Chris was very professional and courteous. He gave a complete explanation covering everything that he was going to do. After the installation was complete he thoroughly explained the operation of all components of the door opener. He took all the old door opener parts with him and left the area clean. I will definitely call Mister Door for any future garage door service. The person that took my call was very courteous and knowledgeable.

Our door opener began failing to open completely not long after moving in. When Chris of Mr. Door came out, he covered all possible adjustments in a rational sequence in order to make his diagnosis and the appropriate repair. All the while, he explained what he was doing and why, along with common problems. Of course, he returned the opener function to normal and assured without question that it would operate safely. He went on to do a comprehensive preventive lubrication and maintenance of the door mechanics and careful tensioning of the main door spring. GREAT TECHNICIAN AND SERVICE!

My garage door was opening and closing extremely slow. I had contacted Genie several times to assist me in trying to fix the problem myself. It appears I may have made the problem worse and created new problems. Genie recommended Mister Door. Mister Door retrieved my phone service calls from Genie and was well prepared to work on my door. I was amazed at how knowledgable and fast the guys from Mister Door worked. Thank you Mister Door!

When it comes to getting a new door or just having someone do repair work, I wouldn't even think about calling another fellow. I am very picky about what someone does for me and when I find someone I like, I keep using them. ($400.00)