They were very professional. They came right on time on the appointment that we set up. They were a little higher on price but still very competitive.
Description of Work: I got an estimate from Advantage Windows & Siding.
Rating Category
Rating out of 5
Yes, I recommend this pro
Donald and Marilyn F.
07/2015
5.0
gutter repair, roofing, replacement windows
+ 1 more
unknown
Description of Work: I just had an estimate at this time.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Ronald D.
08/2014
1.0
siding, roofing
+ 0 more
just bad! siding came off in 3 different places, roof leaks, cold spots in walls.
Description of Work: insulation, siding, garage roof.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$10,000
Response from ADVANTAGE WINDOWS & SIDING
After removing the old siding that was on the home we found areas where the 2 x 4 walls and exterior sheeting were rotting due to the house roof leaking for many years before in all drip edge and facia areas of the home. There were areas so bad that the framing was completely gone especially under windows and doors. After showing the homeowner these problem areas, he only agreed to fix the really bad spots due to what the costs of repairs would be. I explained to him that there could be issues with the siding later on due to the fact that the wood was soft and would not hold the nails properly and could come loose in time. I also have a job completion form that was signed by the homeowner stating that everything was completed to his satisfaction. I also wrote about the problem areas that were found on that same completion form that he signed. After years had passed the homeowner called and said some of the siding was coming loose on one wall so I went out removed the siding and showed him that there was ice building up behind the panel at the locking points due to water still leaking behind the drip edge due to a poorly installed roof which was causing the panels to unlock. His house roof was done by a different company, he only had us replace his garage roof which was a separate garage not attached to the house which we installed a rolled roofing product due to its low pitch. Yet our company still resided that entire wall again for free when it was clearly not our company's fault. I took pictures to prove all of these statements. After showing the homeowner the water and ice issues behind the panel and reminding him of what was discussed and documented about the soft wood issues when the job was originally installed in 2008, he became very upset and threatening. Thankfully my company is very thorough and documents everything in detail from start to finish to protect ourselves in situations like this one. Also for the record, the job was completed in 2008, not in 2009 as the customer states above. The homeowner also had me back out to his home to give him a price on his kitchen as well which I did a complete layout for him.
Jayson H.
05/2014
5.0
roofing
+ -1 more
We had a really good experience with Advantage Windows and Siding. They were really reasonable and they were really quick too. The communication was really good. They check on everything and they let me know everything that's needed done. They were very thorough. They gave us a really good price.
Description of Work: They did a complete roof replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Richard C.
02/2014
5.0
siding
+ -1 more
The whole project went well. Workers stayed on job from start to finish. Completed in a timely manner. Very professional and conscientious workers. Very polite and friendly workers. Excellent quality materials and workmanship. I highly recommend this company.
Description of Work: Remove and replace all windows, siding, soffits, fascia, gutters, downspouts, gutter leaf guards, blueboard, shutters, etc. on a 1500 sq. ft. home, picnic pavilion, and free standing large garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Bijan H.
09/2013
3.0
roofing
+ -1 more
I originally contracted with them in October 2008 to tear off and replace my roof. There were several immediate indications that the work was sub-par: they didn't replace any plywood sheeting, they made no effort to clean nails or debris, and they didn't replace the 45 year old flashing around the chimney. By October 2012 I found several severe leaks along the ridge vent. I had to call the company numerous times over the course of several months before they would even return my calls. Finally, in January 2013, their roofer (different crew from the original install) came to repair the leaks. After the initial repair, four more leaks developed and they repaired the roof three more times by August 2013. After the most recent leak, I demanded that the roof be replaced. It was clearly not installed properly by the previous crew (they no longer works for the company). The owner, Tony Testa, refuted my claims and refused to cover the cost of the replacement. He said they only typically guarantee their work for one year and implied that I was lucky that he was even repairing my roof in the first place. After going back and forth for several days, he agreed to replace the roof for about cost of materials. They installed new, thicker plywood sheeting on the entire roof. His current crew does all work by hand (no air guns) and appear to have done a quality job. While the final product is a solid roof, it took over a year of phone calls and complaints to finally get the problem resolved. Because of the poor responsiveness, need for repeat fixes, and additional cost, I wouldn't do business with Advantage again.
Description of Work: Replaced my roof.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
$3,300
Response from ADVANTAGE WINDOWS & SIDING
First off this complaint is completely exaggerated and false. The roof was originally contracted in November of 2008. EVERYTHING listed on the contract was done and done right the first time, including the chimney being step flashed properly. THERE WAS NOTHING IN THE CONTRACT TO COMPLETELY CHANGE THE ROOFS 1/4" PLYWOOD SHEATING. It was never even discussed because the original sheeting was in excellent shape with no signs of rot when we installed the new roof in 2008. On 4-6-13 which was five years after the roof was installed the homeowner called our company and said only on driving heavy downpours he noticed a small leak near the top peak of the roof. This is the fist time he had ever called us with any issue whatsoever, he never called for several months without a callback as he stated in 2012. EVERY call that comes in is documented with time and date. After returning the homeowners call immediately I sent out my roofer to inspect the situation. My roofer explained to him that the the 1/4" plywood that was the original sheeting put on the home when it was built was separating near the ridge vent, lifting it and letting water in only during heavy downpours. We took pictures and showed the homeowner. The homeowner had him take off the ridge vent and also install a new attic vent on the home. Then on 6-27-13 he called again after a bad storm about the roof leaking in four different areas now. I sent roofer out again on 7-11-13 and he found shingles lifted in different areas due to excessive winds from previous storm. Once again we took pictures and showed the homeowner. At that point the homeowner demanded a complete tear off and reroof because he wanted to put down a thicker sheeting than the 1/4" that he had which I explained to him I could not do due to the fact that it was not our fault that the 1/4" plywood had began to separate and the shingles had lifted from an extreme storm five years after we had installed the roof. We did come to an agreement and basically split the cost of an entire re roof and he also had us re plywood the entire roof with a 7/16" plywood instead of the original 1/4" that the builder had installed when the house was built. I never avoided this homeowner in any way at all. I was there for him every time he called in a very timely manner. If there was any sub par workmanship done on our part it would not of took five years to start leaking, it would have leaked long before that. Also the reason there was a different roof crew sent out to his house five years after the original job was because the original roofer is disabled due to a bad car accident a few years back and can no longer install roofs. There was also a job satisfaction form signed by the homeowner back in 2008 and also a new one signed in 2013 stating he was completely satisfied with the work both times. Thank You
Richard C.
02/2013
5.0
siding, replacement windows, gutter repair
+ 1 more
Great. Done in time length promised. Top quality materials and expert workers that really cared about their work, and that we were pleased. Awesome company and workers. Highly recommend.
Description of Work: Remove and replace all the windows, siding, and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
BARBARA F.
05/2012
4.0
siding
+ -1 more
The owner of the company made a well prepared sales presentation and seemed to know his materials and products well. He presented samples of siding of different quality and colors. He also seemed knowledgeable about color combinations and design. The estimate was reasonable compared to other estimates we had received. Another considreation for chosing Advantage was that they had been highly recommended by others in our community who had used their services. The workers were prompt and worked long hours. They were couteous and professional and explained any changes that had to be made before they made them. They seemed competent and we were pleased with their workmanship. They finished the project in four days but seemed a bit rushed at the end and left some things out of place, a minor criticism. The only criticism I have is that the final price was significantly higher than we had first thought, due to special order items. However, the owner of the company seemed sincere and apologetic over the issue and it was resolved without further problems. While their prices may appear high, they were consistent with other estimates we received with comparable materials and workmanship. I would recommend Advantage for those who are interested in high quality materials and workmanship. Overall, they did a very good job and we are pleased with the final product and appearance. The siding and gutters increased the street appearance of our home significantly and I am sure we will benefit by carefree durability and lower heating costs due to the extra insulation. Moreover, we anticipate a significant increase in the value of our home should we decide to sell in the future.
Description of Work: Advantage installed siding and gutters to our home. We have a one story, 1400 sq foot home with attached garage. Some areas required extra work and competence for installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,700
Joseph D.
03/2012
5.0
siding
+ -1 more
Two installers did a fabulous job very professional great workmanship, great quality of the product. Very very pleased with the overall experience.
Description of Work: Installed vinyl siding and gutters with gutter ground.
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Service Categories
Siding,
Roofing,
Gutters,
Windows
FAQ
ADVANTAGE WINDOWS & SIDING is currently rated 4.2 overall out of 5.
ADVANTAGE WINDOWS & SIDING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ADVANTAGE WINDOWS & SIDING offers free project estimates.
Yes, ADVANTAGE WINDOWS & SIDING offers eco-friendly accreditations.
No, ADVANTAGE WINDOWS & SIDING does not offer a senior discount.
No, ADVANTAGE WINDOWS & SIDING does not offer emergency services.
Yes, ADVANTAGE WINDOWS & SIDING offers warranties.