SISLER HEATING & COOLING

This is a top-notch small town service provider. They are a well-run business and team of professionals. They do what they say, show up when scheduled, and treat their customers right! I have used them multiple times for various projects and am impressed with their professionalism and expertise in general HVAC and Geothermal. Prices are fairly reasonable given the quality of service. Highly recommended!

The technicians at Sislers were thorough, knowledgeable, friendly and very professional. They discovered the problem with my air conditioning and promptly provided numerous options to remedy the problem. When I decided to change the air conditioning, they provided a very fair estimate and performed the work very quickly. They even discovered problems with my system that another HVAC contractor missed. I highly recommend Sislers and will never call any one else. Thank you Andy, Greg, Bob and Jason.

the installers did a great job ,very neat and finished in one day. we're happy with the work.

They inspected the unit and provide me info on how it was working. He answered some questions I had asked. He did a minor repair replacing some tape on one of the pipes that was dripping some moisture because of the change in temps outside. Good service. Price was a touch high.

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CUSTOMER SERVICE IS HORRIBLE!!! The day they started the install they could not drill the way they wanted and the guy said he wondered why Dennis the owner decided to drill the direction he stated in the quote. He told me it would be an additional thirty five hundred dollars to do vertical drilling vs horizontal which Dennis told me it was the same cost and the reason I chose horizontal is because Dennis said that he would install 4 lines horizontal vs. 3 vertical.But since it was not written out this way on the quote I was stuck so they had to find another place to do the horizontal boring which was 400 feet from the house and they had to dig over and along side my utilities going to my water well. (This should have been a sign and should have asked them to leave.) they apparently busted the conduit line which holds the electrical lines and I have water coming into my basement and my we'll pump burned out because the well company said all lines coming out are showing slight ground. They said all it takes is a little scrape on the insulation of the wires to expose to moisture which will show ground. The water coming into our basement is coming through the water well electrical conduit and has never before leaked the 14 years we have lived here. Beth the receptionist refuses to have Dennis the owner call me. She is offering a service technician to come out but I don't have a service issue I have a install issue and it would be a waste if time for him to come out because he is not part of the install team. Beth the receptionist said there is no way they caused the problem. I guess she is the expert even though she said she was fairly new with them. I also have a warranty dispute. They charged me ninety dollars for reconnecting a wire that came loose. They say it is not covered under the 10 year parts and labor warranty because they did not replace anything. He said If they had to replace something I would not have been charged the labor charge. The service tech said they get units in all the time with loose wires. I guess this falls on the consumer not the manufacture or the installer. They are just one screwed up company and wouldn't recommend to anyone, rather I recommend you run away from them as fast as you can.

After another contractor diagnosed a serious problem with expensive alternatives I contacted this company for a second opinion. Sisler Heating found the problem immediately ( a pressure adjustment to the water flow into and out of the furnace) and did a through inspection of both units. They noted that there where no other problems especially those determined by the first company..

The entire installation went quicklly and to our complete satisfaction.

We had a great experience working with Sisler's. The owner came out to give us a quote which was very reasonable, in fact, it was the lowest estimate that we received. He was also very knowledgeable. We had to wait until our home equity line of credit was approved so a few months later the work began. The employees were experienced, professional, courteous, friendly, hard working and they cleaned up. Everything turned out great! Between the underground drilling and the work done inside, it took about 6 1/2 days for completion. We are very happy and satisfied with our new geothermal system and would highly recommend Sisler's Heating and Cooling!

They put in a high rated efficiency furnace, and a heat pump that works in conjunction with the furnace. The heat pump keeps the house warm or cool until it reaches the 35 degrees outside and then the furnace will come on. It works very well. We have had a colder winter this year and have not used near as much gas. The installation was great and I am very happy with them. They came when I called for an estimate. They were able to walk in here without a bunch of hoopla and give me the best estimate. Then set a date to start the work. Coming on time when they started the job. I needed a service call and they came right out for that. They are very good, responsive and competent. Again, the price was just wonderful a good several hundred dollars cheaper than the other estimates I received.

They did a wonderful job. We were surprised that they had to leave piles of dirt to slowly sink because to compact the dirt might cause the underground pipe to break. They said that by the end of winter the mounds should be level with the rest of the yard. Both inside and outside it was a messy job, but they cleaned up beautifully, they even scrubbed the floor. It was impressive. We just experienced below 0 temperatures and our house remained warm. We are glad we went green and we are saving money as well. We would definitely hire them again. We only had one other applicable price comparison.

The operative for this company was very polite. He called to let me know he would be about twenty minutes late for the first visit and, he was on time for the second. He kept me informed as he worked of what he was doing, he made sure I understood what work needed to be done, and he obtained the parts he needed for the furnace in record time and returned to replace and finish up within days. He was polite and friendly throughout both visits. I was extremely pleased with the whole experience.

SISLER INSTALLED OUR GEOTHERMAL SYSTEM (WE LOVE IT!). SHORTLY AFTER WE MOVED INTO THE HOUSE, WE DECIDED WE WANTED A HUMIDIFIER, LOW AND BEHOLD THE INSTALLER WONDERED WHY HE DIDN'T HEAR THE COMPRESSOR RUNNING. WHEN HE EXAMINED IT, HE DISCOVERED THAT THE ELECTRICIAN NEVER HOOKED THE ELECTRICITY UP TO THE COMPRESSOR! WOULD NOT HESITATE TO RECOMMEND SISLER.

CLEANED AC, FURNACE and HEAT PUMP