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MIKE'S EXCAVATING

Excavating, Drain Pipe Installation, Sewer Cleaning,

About us

Mike's Excavating is a family owned and operated Plumbing and Sewer Company. Mike's Excavating has over 20 years experience and specialized in repair and replacement of underground utilities. We offer quality workmanship at a reasonable cost. Our professional staff will quickly resolve all of your plumbing/sewer problems. Visit our website at mikesexcavating.org for more information.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Repair/replacement of sanitary and storm sewer lines,Downspout lines,Camera and location services,Emergency Snaking,Full excavation services,Waterproofing,Waterlines,Standing water removal,perimeter drains,blocked sewer.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-9 of 9 reviews

Trina M.
01/2021
5.0
excavators, sewer cleaning
  + 0 more
They came out to snake and camera our sewer due to backing up and found that our exterior pipes were cracked due to tree roots. They told us they would be back out in a few week depending on weather but to replace the pipes and put in a back-flow pipe. As soon as they could they came out and did the work. They kept me updated on what was going . They are were friendly and professional. Would definitely use them again.
Description of Work: Sewer needed cleaned and new pipes since old ones where broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Felicia M.
08/2015
1.0
excavators
  + -1 more
The woman said they would call in a few days with the estimate. I had to phone the company after a week had past. She told me she had to wait on other calls and would call me back. She called with an estimate and I said ok and never heard from this company again.
Description of Work: They came by and snaked the drain.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$250

Response from MIKE'S EXCAVATING
Dear [member name removed], I apologize for your confusion of the work to be completed, however, your contract was never signed and returned. A work authorization allows the work to be started. All work needs to be authorized, Mike's Excavating cannot do work that is not approved. Your original call was for camera work. Your camera work was scheduled and completed on the same day of your call. An evaluation was provided of the broken pipe system. Mike's Excavating responded promptly. Mike's Excavating explained the process and the remedy to fix the problem. As part of high standards and courtesy of service, Mike's Excavating made all of the necessary calls to the different city departments to inquire about the proper permits and information. Once the information was obtained, you were contacted by our offices. You then stated you would have to "get the money together and let us know". We were awaiting your call and signed paperwork. Once again I apologize for your confusion, however, all customers are required to have work orders authorized and signed prior to the work being scheduled and completed. Sincerely, Lisa Marquetant Mike's Excavating

Rodney P.
07/2014
1.0
excavators
  + -1 more
They never returned calls
Description of Work: I have called Mikes Excavating at least three times this month, each time leaving very clear message of the reason for my call and a brief description of the work I needed to have done. No one returned any of my calls. I guess Mike's isn't interested, but they could have the courtesy to return a call !

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from MIKE'S EXCAVATING
Dear Mr. [member name removed], I do apologize for your experience. I have checked through all contact information, and do not have a record of messages. However, I would like the opportunity to correct the situation. Please contact 216-244-3575 or email [hyperlink removed]. Mike's Excavating strives for customer satisfaction. Once again I apologize for your experience, and look forward to speaking with you. Sincerely, Mike's Excavating

David V.
07/2014
5.0
excavators
  + -1 more
Knowledgeable, prompt, and courteous. A+
Description of Work: Installed drain tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Rita W.
02/2014
5.0
plumbing
  + -1 more
They were wonderful. They came out last September to do the work and it costed us about $8500 in total. They were very good with letting you know exactly what they were doing and what was coming net. We also have driveway issues so they were very good about telling us what might be the best way to handle the plumbing. They were very nice people and they cleaned up after themselves. They put plywood sheeting down so that they didn't dig up the yard with the back hoe and the dump truck and they offered to dig our shrubs out to save our flowers.
Description of Work: I used Mike's Excavating for plumbing services. We had basement water issues and they had to replace the footer drains. So they had to dig around 2 sides of the house to do that and we had walls that they had to straighten for us because the water pressure bent them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Kathy P.
09/2013
1.0
excavators
  + -1 more
scheduled the appointment the week before for 11:00am; at 12:30pm, called and asked if anyone was going to come out; was told by Lisa she forgot her appt book at the office in the morning and therefore, forgot about the scheduled appt to give an estimate to replace storm sewer pipe under a driveway; stated she would be out within an hour; she and Mike came out, surveyed the driveway and sink hole due to the blockage of the sewer drain and stated an estimate would be sent out but allow extra days due to the holiday; allowed two weeks, no estimate, called and was told it was sent out but would send another one; waited again, called 3 weeks later, no estimate; called and was told she had the wrong address and would send it out immediately; to date, have not received an estimate!
Description of Work: came out to give an estimate

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Patrick M.
12/2012
5.0
excavators, drain pipe, sewer cleaning, drain cleaning
  + 2 more
At first I was not happy that my driveway had to be dug through. Not Mike's fault, he located the break acurately. But as it turned out, I do not have a mud area in my lawn that has to be repaired in the spring. I only have one block (section of concrete) that has to be replaced in the spring. I was lucky that my problem was limited to this area. My problem occurred the weekend before hurricaine Sandy. Despite the flood of calls, Mike took care of me on the Monday after hurricaine Sandy. I called on Monday (when rain from Sandy was just starting), had the line scoped on Wednesday, dug and repaired the following Monday. Mike almost started the job on Friday but that weekend was trick or treat and we didn't want an open excavation while that was going on. I was also lucky that my sewer was not totally blocked and backing up into the basement. All in all, good job. Thanks Mike and Lisa Also, utilities came and flagged their lines. If I had tried to guess where the sewer lines were, I would have guessed that they were in the same trench as the water supply line which ran directly to the street. I would have dug up most of the yard trying to find the lines.
Description of Work: House built in 1940. Lived in for 29 years. Problem with tree roots in sanitary sewer for 25 years. Would rent a snake every two years and clear from cleanout in basement. Problem became more frequent and couldn't get snake through pipe. Snake cutter head had gray clay on it. I had a broken pipe. Mike (& Lisa) came out and scoped the pipe. Ran video camera out to point where broken pipe was seen. Video head also had a locating sensor. Mike went to front yard and located point where video head had stopped. Recorded position and depth. My pipes did not go directly to the street. They had been laid in a somewhat diagonal direction that went under my driveway. Mike used a concrete saw to cut out one block from my driveway. Dug down and found sanitary and storm sewer lines (wasn't sure if I had both). Cleanouts for both lines had been covered over by driveway. Fixed broken pipe and scoped pipe to check for further problems. Had to dig past the storm sewer which was slightly above the sanitary sewer. Installed cleanouts on both pipes. I forget if both pipes had traps, but if they did, they were removed. Lisa explained the extensive permitting necessary (6?) and fees of $500 each for two of the permits. This is in a major urban city in northeast Ohio. Longest part of job was waiting for inspector and water department to 'jet' the line before hole could be filled. Very pleased with the job that was done. Going to allow fill to settle over winter and repair driveway in the summer, my responsibility. Mike explained that by code the dirt excavated from the hole had to be removed from the site and the hole was filled with a crushed gravel. When ready to replace concrete, will create access points to cleanouts in driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

05/2012
5.0
excavators, drain pipe
  + 0 more
All work was completed with professionalism from the administrative staff to the workers providing the service. They arrived on time, supervisor was on hand to manage/supervise, they took the time to review and explain so that the customer understands the whole process (step by step) to include what we need to do after the service is completed. The service was completed in a timely manner (before the deadline). After completion, they shared pictures on the process. The contract was clear, they offered reassurance that they have Workman's Compensation Insurance and if there were any extra cost they would get our approval first. All materials and workmanship was guaranteed. Customer service was excellent. They have been in business for 20 years and have a good working relationship with the City of Cleveland enabling them to get work permits and inspections done in an orderly and timely fashion. I am grateful and appreciate there style of workmanship.
Description of Work: Service requested: Repair/replacement of the sanitary sewer in the tree lawn area All work to be completed in a workmanlike manner according to standard practices.Furnish material and labor.Repair/replacement of the sanitary sewer line located near the sidewalk to the curb area. Installation of clay inspection tee at the sidewalk area. Area will be excavated installation of clay 6” to the curb area (City of Cleveland requirement). Mike’s Excavating will contact the PUCO for proper line location. Clay 6” pipe.All pipe to be bedded with gravel. Rough grade backfill. All work to be inspected by the City of Cleveland WPC. Sidewalk replacement (if necessary). Sewer suction/cleaned.Obtained all permits (City of Cleveland requirement).Managed all inspections (City of Cleveland requirement).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

06/2007
5.0
excavators, plumbing, drain pipe
  + 1 more
I WAS SO HAPPY TO FIND MIKE'S EXCAVATING BECAUSE I HAVE HAD PROBLEMS FINDING A COMPANY THAT WOULD DO A JOB THIS BIG.
Description of Work: HE PUT A SEWER AND WATER LINE IN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

    Contact information

    6616 W SMITH RD, Medina, OH 44256

    www.mikesexcavating.org

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Excavating,
    Drain Pipe Installation,
    Sewer Cleaning,
    Plumbing,
    Drain Cleaning,
    Basement Waterproofing,
    Stone and Gravel,
    Septic Systems,
    Mulch and Topsoil

    FAQ

    MIKE'S EXCAVATING is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    MIKE'S EXCAVATING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, MIKE'S EXCAVATING does not offer free project estimates.
    No, MIKE'S EXCAVATING does not offer eco-friendly accreditations.
    No, MIKE'S EXCAVATING does not offer a senior discount.
    Yes, MIKE'S EXCAVATING offers emergency services.
    No, MIKE'S EXCAVATING does not offer warranties.
    MIKE'S EXCAVATING offers the following services: Repair/replacement of sanitary and storm sewer lines,Downspout lines,Camera and location services,Emergency Snaking,Full excavation services,Waterproofing,Waterlines,Standing water removal,perimeter drains,blocked sewer.

    Contact information

    6616 W SMITH RD, Medina, OH 44256

    www.mikesexcavating.org

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM