Kingsmill Group Inc

The team did an amazing job finishing our basement. The entire process as smooth and their work is fantastic. Their entire team was so professional and responsive to all of our questions. Couldn’t be happier with our new basement!

The Kingsmill team does excellent work. Professional, courteous, punctual, and an outstanding finished product. Highly recommended.

Excellent! We described our vision to Chip and his crew, and they turned that vision into a work of art! High quality, extremely well built, with a brilliant grain finish! The delivery and set up crew were true professionals who even took some extra time to reposition the bar several times until I was completely satisfied!

We hired Kingsmill to build and install a custom bar in our basement as well as some other remodeling work. From initial quote working with Chip through the work and final cleanup with Ryan and Mike, I can't compliment the professionalism and craftsmanship high enough. The quality of the work and attention to detail was all top notch. I highly recommend hiring Kingsmill for your remodeling needs.

My porch turned out beautifully! The ceiling is breathtaking- I have received so many compliments on it! The screened in porch looks fantastic! The work was done in a timely manner and employees were very respectful of my home.

basement remodel/large craft table

I searched the country to find the right contractor to design and build the home bar I was looking for to my specifications. After looking at examples of work online and reading the explanation of their process of first contracting a CAD drawing and then making adjustments to suit, I even drove to Cleveland where I was given a tour of the shop and more examples of their work and process. Mind you getting a custom bar built is not cheap--but we were not looking for cheap. We were looking for quality work with no shortcuts that will last a lifetime. That being said, the product, service, workmanship, and delivery exceeded expectations. My fiancee and I have spent every night enjoying the bar built to our specifications since the installation. We couldn't be happier; everything was built and delivered exactly to our specifications with all of our feedback taken into account and questions answered. My advice if you choose to use Kingsmill is to make sure, every step of the way, that you are asking all of the questions that you have about the build. For example, if your design has a sink, what is included? What will be done as a part of delivery and installation, and what should you be ready to do on delivery? They will work with you to a large degree for delivery and set-up, and their installers are amazing. Just make sure you have all of your questions answered when you go through the process; they are such experts at what they do that they don't always think to explain every last thing along the way to a layman, but if you ask the right questions, they provide prompt and knowledgeable answers.

Called Chip and asked him if he could incorporate our existing antique bar into the design of our new home bar area in our newly finished basement. Chip, Jeff and their team are master craftsmen and did an amazing job incorporating our antique bar with the new cabinets. We gave them a very short window (a month) to complete it and they got it done even before I thought they were able to. It was alot of work for them and we are very appreciative what they came up with. I contacted several other local custom bar companies and am glad we landed with them. Don’t waste your time contacting others. They have been doing this for over 20 years and know what they are doing. It’s stunningly beautiful!

Chip and his group did a great job designing my bar and completing it when they said. The results are beyond my expectations. I would hire them again and highly recommend them.

The whole process was amazing from start to finish. I was really dreading it all---the mess, the noise, the inconvenience, the inevitable delays I had heard about from family and friends who have done large renovations. But of, of course, I wanted the finished product! I obtained bids from 3 companies. Ohio Basements was right in the middle, price-wise. But what convinced me was the respect for my ideas yet the wisdom to let me know when something could be done a better way or using better materials. Unlike one of the other companies, they didn't resort to any high pressure pitches nor did they put down any other companies I might contact, or try to sell a particular product. They explained in understandable detail the reasoning behind their recommendations. They estimated 6 to 8 weeks to complete the job and it was 9. They had explained the kinds of delays that might be unavoidable (relating to availability of supplies and of inspectors at various stages and they agreed that they would balance other jobs such that they did not become the problem. The week of Thanksgiving accounts for the extra week--very little work done then. I received regular emails with updates and any questions they had for me. They always told me who would be coming (by name and profession) and what days/times to expect them. They were on time and I was totally able to keep up with my volunteer commitments and plans with friends. Never for one moment did I feel uncomfortable having them in my house when I was not at home and they all made friends with my beagle, Lilly. All of the men took great care not to damage the floors or walls as they came and went with all of their building supplies and equipment and dirty shoes---changed them or used shoe covers or put down drapes. There was a significant challenge getting everything down to the basement as there is no basement level exit/entry and the staircase is unusually steep. Finally, all of the framing, insulating, electrical and plumbing inspections were passed the first time around. I love the results and can't wait to move in my furniture next week. I would tell anyone wanting to finish a basement that they should go with these guys with complete confidence. I understand they do wonderful cabinetry and I have hope that I can benefit from their work in that regard once my budget permits. My friends and family who have done remodeling in their homes are envious of the fact that I don't have a single horror story to tell. Chip, Nick and Mike are the hardest working guys you will meet and clearly take pride in their work. I don't have a single complaint regarding any of the others they hired. On my word, I am not related to nor friends with anyone affiliated with this company or those with whom they subcontract. They did not offer me any discount for this review. They are just GOOD! The only thing they could have done that they didn't was give me round-trip air fare to Florida and a 9-week free stay at a Disney hotel for the duration of the project.

Chip Came to our home. Spent 30-40 minutes measuring basement and fact finding. Asked questions and made suggestions. Asked how much we were willing to spend. Gave him our budget 15K-20K. Guess that wasn't a big enough project. Never heard back from him. No estimate, no phone call, no reason for not following up with us. Very poor customer service. Did find another contractor who thought a 20K job was worth his time.

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Very well, it was somewhat sporadic being over the holidays, but the contractors always called first and let me know when they were arriving. I was amazed at the speed and quality with which they all worked. They even installed the click together floor for me in the smaller room, and framed/drywalled a kids cubby under the stairs. Chip Answered all my questions in a timely manner and was communicative about details.

It was easy to get an appointment. They are professional, courteous, good price, and did nice work. I also used them 6 or 7 years ago to finish my basement.

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He came out and did what he said he would. Very punctual and professional. We decided to hold off on this project for now.

He seemed very knowledgeable and explained everything very well. He was on time and punctual well dressed looked appropriate.

He let me know the services weren't needed. It was nice that he was honest.

Chip and his team is AMAZING. The team has a meticulous attention to detail. You would never know that the basement was completed after the home's construction. Every detail, including trim, hardware, and ceiling finish is an EXACT match to the main floors of the house. Every person that walks into the basement has the same reaction....WOW! I have an amazing custom bar with arm rail, a theater room with surround sound, a playroom with french doors leading to a family room, and a full bathroom with shower, toilet, and urinal. The results of his work defines 'man cave.' The workers were on-time every day. Over the course of the 6 week project, we got to know each of his workers like they were part of our family. I would have no problem leaving him the keys to our house and giving them full access to work while we were out of town. He is that trustworthy and reliable. There are few companies out there that truly take pride in their work, and this company is one of them. I couldn't be happier with the whole process. On time, on budget, and phenomenal result.

They did fine. They were quick and the quote was good. We didn’t really dislike anything.

I owned a ranch-style home at the time and was eager to have some work done in the basement...add a small bar, new light fixtures, painting, trim, etc. Chip came out and offered a very reasonable price on the job. He was very friendly and knowledgeable and also offered some great ideas about the space that I didn't even consider. I did obtain two other quotes from competing businesses in the area, and although Ohio Basements was not the cheapest, I felt most confident that Chip and his crew would do the best job on the space provided. The work took a total of about 4-5 weeks. The area was pretty small, but they made it look amazing! The contractors were completely professional and knowledgeable. They were perfectionists! The were also extremely tidy/neat. Some days I barely knew there was a construction zone in my home. The job was completed in the time and budget that was predicted. I was more than satisfied! The bar, the lighting, trim and paint really brought the space to life and definitely added value to my home. The custom-made bar, although small, was really a work of art. I had to sell the house only a year or so after the work was completed due to a job relocation, and I hated to leave. I relocated about an hour away and actually hired the company again for a bathroom remodel. The work and the contractors were efficient and knowledgeable, which put my mind at ease once again. The bathroom also turned out awesome. This is definitely a company I would use time and time again.

Chip came out on time and reviewed my unfinished basement. He listened to my concept, took some measurements and informed me that what I wanted was way more than my budget. He invited me to look at his basement. I never received a quote/estimate from him.

Construction, including walls, ceilings, electric, plumbing, custom cabinetry, counter tops, finish work and bathroom vanity base, began in April and was completed in October. What we thought would take less than two months took seven...for a number of reasons. The expert attention to detail and to code, combined with their ability to provide all-wood custom cabinetry, was countered by spurts of work followed by days of inactivity, resulting in an excellent space that took too long to create. This company, owned by the highly experienced Kingsmill Group in Medina, specializes in remodeling, cabinetry and wet bars. The owner, cabinet-maker and subs take pride in their work, which translates into our ability to take pride in the end result. The pricing is fair for what the company agrees to do. The project just took longer to complete than we thought. If you want to transform your basement into a great living space via a contractor with personalized design capabilities, attention to detail by skilled and trustworthy tradesmen and adherence to city codes, Ohio Basements should be a call. Come to an agreement about how often to communicate with each other and how long the project will take. The end result should be just what you envisioned.

We decided to hire Ohio Basements to remodel our unfinished basement during Spring 2011. Previously, we had met the owner at the Cleveland Home Show, where he gave us lots of useful advice and information to think about as we began to plan our project. This company specializes in basements, and can provide prospective customers with a long list of references from previous jobs. There was good communication and timely responses to our inquiries during the planning phase and for the duration of the project. (Not all remodelling companies we contacted for estimates communicated as well.) It became obvious that the owner was very experienced and able to get the project moving forward quickly. Also, the budget estimate was a realistic one; some other companies' estimates were suspiciously low for the amount of work to be done. Ohio Basements was able to create the specific basement design we had requested while staying within the original budget range; we were advised, appropriately, about what items would/would not be practical to include within our budget. The company employees and subcontractors (framing, drywalling and electrical) were professionals who did quality work, and the owner checked that each step of the remodelling process was completed to our satisfaction. Finally, the workers showed consideration about cleaning up -- the owner even arranged to have our white hallway carpet cleaned after the job was complete! We now have a beautiful finished basement that we use everyday for work and recreation.