Jackson Hunter Landscape

I am very unhappy with the services we get from Jackson Hunter. We have had them for a few years in our development and we have had to contact the management company on many occasions just to get them to do the job properly. And we are not the only ones in our development who have told us they are also very upset and have sent numerous complaints to the HOA management company but nothing gets done. The landscapers leave grass clippings on the yards and on the driveways, The edging is terrible and non existent. Our grass is cut in 2 to 3 different heights. And many times they have not cut certain areas at all. They have cut bushes and shrubs that they are not supposed to cut. Not pruning, just basically butchered them. When I asked a young worker why he had cut my beautiful tree and my shrubs he actually started yelling at me. He was in his early 20's and I was shocked at the way he spoke to me and the things he said. I had to ask him to leave my yard because of how rude he was. I was vice president of my old homeowners association and we had a great landscaping crew. I also have been on numerous Mayor's committees and have been civically active in my community so I am not just some grouchy lady who likes to complain. These are real issues. And now that my husband is home he is handling it because it terribly upset him that someone spoke to his wife this way. And because I am disabled he did not want me to be that upset again. So I saw another negative review on here about Jackson Hunter and I saw that the owner answered another poster who did not like his work with a lengthy reply so I so expect him to do the same to my review. Boy if he spent that much time on working to get his crew to do a decent job I probably would not have had to write a negative review.

The workers are very sloppy and inconsistent. Correy is very responsive when you contact him, but you have to push to have him take responsibility for his teams' poor work. Some of his team is does great work, and some are consistently poor - missing sections of mowing, not trimming around the driveway, digging ruts in the yard with equipment. Overall, ok, but it was frustrating to have to call to get the things I pay for completed properly/consistently - and I often ignored the irritants. It did get to a point where our neighbors asked if we still had a company managing our yard because it looked so unkempt. :) A great company for a short term projects rather than an annual contract.

I have had Jackson Hunter do spring clean-up at my property along with trimming of the trees and bushes and weed removal + mulching (2015). Correy was prompt in responding to my request for a quote, and gave us a detailed quote for all the work that would be performed. His crew was prompt and professional and they did a nice job with yard cleaning, mulching and trimming trees and bushes. We also hired Jackson Hunter for spring clean-up and mulching at my parent's home the following year (2016). I would like to note that Correy is very professional when it comes to responding to customer's concerns: he returned my phone calls and my email correspondences in a timely manner - and he addressed all my questions to my satisfaction. I highly recommend Jackson Hunter for your lawn and yard work. I would have liked to use them for snow-removal services at my parent's home - their estimate was a little higher than the other quotes I received.

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