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Chippewa Stone

Countertops and Backsplashes, Marble and Granite, Kitchen and Bath Remodeling,

About us

Chippewa Stone's foundation and belief is to offer customers quality workmanship and professionalism. We have too many times heard the unfortunate stories of contractors that fall short of their customers expectations, and inspired our company mission. Family owned & operated company. Additional location address: 14785 Pearl Rd Strongsville, OH 44136. Additional pho nos: (440) 238-2284; (440) 742-6054. Social media site: https://www.facebook.com/chippewa.stone.7?ref=ts.

Services we offer

Kitchen & Bathroom Remodeling. Cabinetry, Natural Stone, Countertop Fabrication & Installation. Fireplaces, Backsplashes & Floors. Granite, Marble, Travertine, Limestone & Onyx. Engineered Quartz, Laminate & Solid Surfaces.

Services we don't offer

Roofing, siding, windows, additions, etc.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.629 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
3%
3
7%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.5
responsiveness
4.6
punctuality
4.8
Showing 1-25 of 29 reviews

Claudia C.
12/2020
3.0
custom cabinets, countertops, marble & granite, home remodeling
  + 2 more
The lack of communication from the scheduling staff was frustrating to say the least. When our contractor was able to get a response it was only to find out that our scheduled dates had been pushed back on more than one occasion. The fabrication and installers did a great job. However to do the poor customer service and scheduling staff we would not use this company again.
Description of Work: Kitchen & Laundry

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jeff S.
02/2017
5.0
countertops, marble & granite
  + 0 more
perfect! i would do business with Chippewa Stone again anytime!
Description of Work: granite kitchen counter tops and soapstone bathroom vanity top

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Daniel C.
09/2016
5.0
marble & granite
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

George N.
06/2016
5.0
countertops, marble & granite
  + 0 more
Chippewa Stone service and professionalism was outstanding. The entire experience was outstanding from the selection of the granite to the installation. The lead installer wanted the install to be perfect and he did everything he could to make it that way. I would do business with them again. I would recommend them.
Description of Work: Provided and installed granite countertops, granite desk top and granite hearth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Stephen S.
04/2016
5.0
countertops, marble & granite
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,600

Jennifer G.
02/2016
3.0
countertops, home remodeling, plumbing
  + 1 more
The counter-tops are great, but 2 months after I picked up a grid for the bottom of my sink, they are trying to claim that I never paid for it. I paid cash the day I picked it up. 2 months down the road, I don't have any paperwork left for this incidental item. It's very unprofessional to wait that period of time before saying anything about it. So, now I end up having to pay twice for the same grid. It's just no way to conduct business.
Description of Work: Kitchen and bath counters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$3,200

Michael C.
02/2016
5.0
countertops, home remodeling
  + 0 more
They did great. They had the cheapest quote for the work we needed done. Did all the communication by telephone and email. Install was ok- they did not do one of the seams well so that there was a tactile edge to it, which was disappointing, but when we complained about it, Colin was able to get someone to come out and fix it so now it looks great. They did not charge us until we were satisfied and the countertop looks fantastic. I appreciated that they were able to get Caesarstone for us, even if it wasn't what they typically used.
Description of Work: They placed a Caesarstone countertop in our kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Gundela H.
12/2015
5.0
countertops, marble & granite
  + 0 more
Very professional service by everyone involved, very happy with the installation, the process went smoothly, and the price was fair. I would definitely recommend Chippewa Stone.
Description of Work: Installed granite countertops in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary T.
10/2015
5.0
countertops, home remodeling, marble & granite
  + 1 more
We could not be happier with the new countertops. Everyone we dealt with was very courteous and professional. Colin did a great job helping us navigate through the whole process and keeping the project under budget. The installers (Donnie and Leo) were very skilled and detailed. We appreciate not only their work on the new granite, but also the care they took not to damage anything in the house. This is one of the few remodeling projects that turned out better than we could have ever imagined. We would not hesitate to recommend Chippewa Stone to anyone looking for new countertops.
Description of Work: Replaced the existing (laminate) countertops in our kitchen with new granite countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Barbara G.
04/2015
5.0
custom cabinets, countertops, marble & granite
  + 1 more
We are very happy with our kitchen remodel! The entire process from start to finish couldn't have gone smoother and the new cabinets and granite countertops look amazing! Everyone at the company including the designer, the people in the office and the installers were very professional and great to work with. We will definitely use them for our next project!
Description of Work: Kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Chippewa Stone
Thank you for choosing Chippewa Stone for your project! We are happy to hear you still love your kitchen!

Joseph S.
03/2015
5.0
countertops, marble & granite
  + 0 more
They were fantastic. They first gave us an estimate wich was very competitive and then we got to walk through their storeroom and look at the actual slabs of granite. We picked out all ore granite and am now waiting for our cabinets to be finished so they can install the countertops.
Description of Work: Helped us pick out granite countertops for new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chippewa Stone
Thank you for choosing us for your new home, we look forward to putting the finishing touch, granite, in for you!

Greg B.
12/2014
5.0
countertops, marble & granite
  + 0 more
Went extremely well and they did a great job. Would not hesitate to recommend them. They give you an all in price for what you want. They do not charge extra for sink mounting or hole drilling. In my case, they also allowed us to upgrade the edge for no additional charge since we made contact with them at the Cincinnati Home and Garden Show. Answered all my questions promptly and the owner even called and answered questions. Good family business. The templateing and installation were on time and exactly as explained. They go the extra mile to make it look awesome. In fact, you cant even tell where the seam is on ours. Great job!
Description of Work: Installed 39 sq ft of granite on kitchen counter tops, island, and window sill above the kitchen window. Mounted sink and drilled holes for faucet. Also provided a 15 year sealer. I purchased the sink (16 gauge Ruvati) and faucet (Delta) on my own and removed the old counter top. I also did all of the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Response from Chippewa Stone
Thank you for choosing us, we do our best to be fair and inclusive on our pricing. Enjoy and hope to see you again!

Brian B.
11/2014
5.0
countertops, marble & granite
  + 0 more
Chippewa Stone did a great job teaching us about granite counter tops, helping us select the right granite for the job and installing the granite. They were very responsive and were able to adjust their schedule to fit our remodeling job timeline. It looks great and i would use them again.
Description of Work: Installed granite counter tops in our remodeled kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Response from Chippewa Stone
Thank you for choosing Chippewa Stone for your remodeling project! We hope to see you for future projects!

JOSH G.
10/2014
5.0
countertops
  + -1 more
Very professional and friendly. We quoted a couple of places and they were the most prompt and willing to work with us a little on price. The whole process was smooth even though we had to coordinate cabinets being installed. Every time we talked to someone they were very proactive in helping us figure out scheduling etc. Install very easy and looks fantastic. Very happy with results and would use them again.
Description of Work: Kitchen counter tops

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Chippewa Stone
Thank you for choosing Chippewa for your project. Enjoy your new granite, we hope to work with you again!

Joe Z.
07/2014
5.0
countertops, marble & granite
  + 0 more
On time with no issues. Very accurate and did great job. Completed back splash the following week. Neighbors used the same company and idea for back splash with similar results.
Description of Work: Replaced counter tops with granite,new sink and backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Chippewa Stone
Thank you for the opportunity to work on your project, we hope to see you again!

Mary H.
06/2014
5.0
countertops, home remodeling, marble & granite, plumbing
  + 2 more
As far as the removal and installation were concerned, everything went well and as planned. The workers were professional and took great care to ensure nothing was damaged during the entire process. The only issue I have with this company was with the office staff when I visited the showroom to inspect a newly arrived piece of granite for my approval. The granite was accepted, but the sales person said that the scheduling person would call me to make arrangements for the acutal installation. I had to ask if the scheduler was in the office right then so we could set the date without having to wait for a phone call. Of course, the scheduler was right there and we were able to complete everything then.
Description of Work: removed old counter tops, sink, insinkerator, faucets; installed granite counter top, new sink, faucet, insinkerator, granite back splash and new island granite counter top

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Chippewa Stone
Thank you for choosing Chippewa Stone for your project! Typically we do need to follow up with an installation date, giving us time to work out the logistics, but we were happy to get you a date sooner. We hope you enjoy your granite and will see us again in the future!

Sherry G.
03/2014
5.0
countertops, marble & granite
  + 0 more
We were very happy with this company and with the end result. They were professional and friendly and the bathroom vanity looks perfect. Chippewa Stone gave me the best estimate. They have a large selection of remnant pieces to choose from if you have a smaller job and don't need a full slab of stone. I had other places I called give me a significantly higher estimate for the same job. Chippewa also allowed us to provide our own sinks, which most of the other places I called would not allow us to do. A+ for Chippewa Stone. Would definitely use again. Thanks guys!
Description of Work: Installed granite vanity top and two undermount sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Chippewa Stone
Thank you for choosing us for your project, we are glad to have saved you some money and made your bathroom look beautiful!

Jay B.
03/2014
5.0
countertops, marble & granite
  + 0 more
Fantastic install of granite, from sale to install it was very smooth and on time. Recessed sink is mounted perfectly with cutout, better than previous remodels we had done in the past with other granite companies. Easy to work with and adjusted their timing to meet with cabinet guys without hesitation.
Description of Work: Granite Countertops in basement and master.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from Chippewa Stone
Thank you for the review, we enjoyed working on your project and hope to see you again!

James H.
02/2014
5.0
countertops, marble & granite
  + 0 more
We had 3 estimates for this job, this was the least expensive. Our first visit to the lovely showroom, Katie showed us granite slabs housed inside ( great for -10 degree day). 12 selections are "standard" flat rate, others vary in price and many edges are "standard" with no extra fee. Many remnants to choose from, which vary in price. Our 2nd trip to the showroom we chose our slabs and paid half down and within a week a nice young man came to our home to measure.They were installed within 2 weeks. Installers were on time, professional and personable with the plumber showing up within 5 minutes of the installers finishing, the whole installation taking about 5-6 hrs. Our master bath counter was large with double sinks which were carried to the second floor with care up and around a landing. We are thrilled with Chippewa and they look lovely!
Description of Work: Chippewa removed old counters, made and installed 3 bathroom counters with new sinks and reinstalled faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Chippewa Stone
Thank you for choosing us for your project, we hope to see you again!

Stephen F.
02/2014
1.0
custom cabinets, countertops
  + 0 more
I would never use them again. they only reason they finished the job was because we had already paid the money and we couldn't get out of it and we had no choice. They were incompetent. I will say this, the product and the cabinet were fine. The implementation of the project...I can't go low enough in a negative number to our dissatisfaction with the company. Not only were they incompetent, they were non-communicative with us. We were the ones that had to continue trying to get a hold of them to try and figure out what's going on. I don't even like to get into it because it was a 7 month project that I tried to eradicate from my brain. I am happy with what happened with the result of us being the driving force, I'm not happy with how the company did it. It just gets me too upset to even discuss the entire process. Everything that could go wrong did. It was a 7 month project that we just wanted done so we could just get them out of our house. We had called references from them and they all had good things to say about them and that's why we used them. But that was not the experience that we had with Chippewa Stone. There were so many blunders, mishaps and mis-orders that we were constantly trying to be charged for. We would have if we weren't watching all of the invoices and charges. We turned into the project manager and not them. The material they used were very good but the service they provided was awful. The company is about 50 minutes away and we had made a trip out to pick a counter top based on the cabinet samples that they were supposed to have for us there. We arrived there and there were no samples and the lady in the office had no idea what was going on. It was a wasted trip for us. Then we were the ones that had to contact them to see what was going on for design projects from the multiple designers they kept changing on us. I was also told by the electrician at the house that the man who was installing our dishwasher was doing it all wrong. I then had to approach him about it and was blown off. My husband had to approach him and take him downstairs so that he could do it himself. Otherwise the way he was doing it would mean that the pipes would not allow our drawers to open or close. We had their drywall guy call us and tell us that he would have to charge us more because he had to drive out so much further to get to us. We couldn't understand why Chippewa Stone wouldn't have told their contractors this before they gave us a price or hired them.
Description of Work: We used Chippewa Stone to renovate our kitchen.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$27,000

Response from Chippewa Stone
The remodeling process can be stressful and there can be bumps along the way. However, Chippewa Stone will take care of their homeowners. Unfortunately, this customer was with us during a staff transition period and we would have loved for that to have gone more smoothly. However, we did do all work as promised, under the time frame requested, made right all charges and completed the very few punch list items. We wish this homeowner many happy memories in their beautiful new kitchen.

Tracey R.
11/2013
5.0
countertops, marble & granite
  + 0 more
Installed granite counter tops in kitchen and tiled the back splash.It went very well.The staff was very professional and all were very skilled in their trades.
Description of Work: Installed granite counter tops in kitchen and tiled the back splash.It went very well.The staff was very professional and all were very skilled in their trades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Chippewa Stone
We hope you are enjoying your new kitchen, thank you for your review!

Jonathan K.
10/2013
5.0
countertops
  + -1 more
Excellent. Very professional and prompt. Were very careful when bringing in new countertop to be sure it or any of our cabinets were damaged during the process. Rechecked measurements prior to installation to be sure everything fit. Would highly recommend this company.
Description of Work: Installed new countertop on our new cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chippewa Stone
Thank you for a nice review, we hope to see you again!

Brian S.
09/2013
5.0
countertops, marble & granite
  + 0 more
I orginally contacted Abby at Chippewa's Strongsville location to get basic estimate for granite tops on my new kitchen cabinets. Abby was very professional, eager to help and prompt! Quote came back later the same day as my request and price was very competitive. They even had many granite colors/styles to choose from at one price level. I ended up going to the Medina location to see the slabs in person, before making a final decision. Colin, like Abby, was extremely helpful and patient throughtout the process. Installation was also done by Chippewa (not sub-contracted, like many fabricators) by two very nice guys who did a great job. Chippewa also installed my Blanco Silgrani sink and brought already installed in the countertop. What sets Chippewa apart from all other fabricators is first and foremost their customer service. They are not on commission and each designer was extremely helpful, patient and responsive to all of my numerous questions. The straightforward pricing was also very helpful and included the edges, all cuts, radius edges, template, sealing, etc. all included. Typically these items are all separate line items and makes it very hard to get a "true" square foot price. Also, I believe 12 different edge profiles were included at no extra charge. This is a huge value add, as my edges would have been a big upcharge elsewhere. Although I went to some granite wholesalers, I found that Chippewa's selection was more than adequate to find a style I liked, and at a much more cost-effective price. I have already referred mutliple neighbors and some co-workers to Chippewa Stone. I would recommend them to anyone for having the entire package of service, selection, price and in-house installation. I'm very pleased with the final results and my entire experience with Chippewa.
Description of Work: Kitchen countertops. Granite layout, template, fabrication and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Chippewa Stone
Thank you so much for a wonderful review! We appreciate your business and hope to work with you again!

Jim A.
08/2013
5.0
countertops, marble & granite
  + 0 more
fantastic !!!!!!!!!! great people to work with and will jump thru hoops for you !!!!!!!!!
Description of Work: installed new granite countertop . also installed 2 granite countertops in 2012 in our bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,550

Response from Chippewa Stone
We are always happy to help, thank you!

Robert M.
06/2013
5.0
countertops, marble & granite
  + 0 more
Was referred to them by parents and two friends and was surprised to not see them listed on Angies List. Very nice showroom with a lot of choices. Brought drawings, looked at slabs and placed an order within 20 minutes. They called to install them less than a week after placing the order. Installers were friendly and very professional. Work was done very professionally and came out perfect. Much better price than what I was quoted elsewhere. Will definitely use them when we remodel our kitchen.
Description of Work: Installed granite countertops in four different areas of basement. Wet bar, bathroom, rec room, and other. Two sink cutouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Chippewa Stone
Thank you for your kind review, we hope to see you for that remodel!
    • 1(current)
    • 2

Contact information

4930 Chippewa Rd Unit F, Medina, OH 44256

www.mychippewastone.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Countertops and Backsplashes,
Marble and Granite,
Kitchen and Bath Remodeling,
Plumbing,
Cabinet Making,
Windows

FAQ

Chippewa Stone is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Chippewa Stone accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Chippewa Stone does not offer free project estimates.
No, Chippewa Stone does not offer eco-friendly accreditations.
No, Chippewa Stone does not offer a senior discount.
No, Chippewa Stone does not offer emergency services.
No, Chippewa Stone does not offer warranties.
Chippewa Stone offers the following services: Kitchen & Bathroom Remodeling. Cabinetry, Natural Stone, Countertop Fabrication & Installation. Fireplaces, Backsplashes & Floors. Granite, Marble, Travertine, Limestone & Onyx. Engineered Quartz, Laminate & Solid Surfaces.
Roofing, siding, windows, additions, etc.

Contact information

4930 Chippewa Rd Unit F, Medina, OH 44256

www.mychippewastone.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM