American Wood Reface

First Ben showed up with a large variety of samples and we planned the new kitchen. He measured and suggested some details to finish the job. Since I did not want to go out to the yard to choose the granite, he chose it for me and did a good job. They were beautiful and expertly measured by computer days before installation. The sink they bought with it is of excellent quality. The counter installers were speedy and courteous and did a very professional job. All materials are of excellent quality and Ken installed the refacing and faucet and disposal neatly and professionally. Matt tiled a beautiful and carefully done tile black splash which was ready for normal use the next day.The job only took parts of four days. The resurfacing is flawless and looks beautiful. It was a pleasant and "easy, peasy" experience from beginning to end. All the materials and workmanship are of excellent quality. And every day the cleanup was impeccable.

They did an excellent job and I highly recommend them! They were neat and they stand behind their work. They addressed any issues that aroused. They were one of the nicest companies I've dealt with.

Our reface job took 2 1/2 months, instead of the estimated 5-7 days. We ordered white and most of all our cabinet doors were either dented, bubbled or had finger prints from the factory handling the cabinets when still wet. We weren't happy with the clean up, our kitchen counters, cabinets were left with all the carpenters tools for 5 days. My new stove wasn't covered, We covered with blankets and the carpenter ended up the next day recovering with his heavy blankets. My microwave was left on kitchen floor for several days ( on it's side), with a plastic container full of water. So with no counters to use since dirty tools left and microwave on floor we had no way of making food at home for a week. Talked to Jason a couple of times, did tell me if something still wasn't right after several months, they would be out to make it right. So after several weeks of having no cabinet doors which poor Terry had to keep coming back to get different doors at different times, the job is done and done the way it should of been within the 1st week, but only took over 2 months to make right.

It went very well. Terry was our carpenter and did a beautiful job to perfection from start to finish.. I would recommend American Wood Reface to anyone who wants to update their kitchen cupboards and counter top. Terry showed up on time each day and cleaned up before he left for the day. He didn't even take a break he worked straight through. Great guy.

The first step was the estimator (Ben) came to our house. He sold us on the product and installation procedures. It was a no-pressure presentation. We had a previous estimate from another contractor a few years ago and were turned off. This estimator was proud of his product and was able to communicate what could be done to our kitchen. The next step was the measurer (Jason) . He provided valuable input and suggestions to fine tune the final design. We did add about $1,000 to the project for details that we desired. Terry was our carpenter. He was always punctual and professional. His skills are phenominal. The final product exceeded our expectations. The only downside is that it takes awhile to get on their schedule. They were four months out scheduling - but the wait was worth it. We could not be happier.

Great job from start to finish. On time, clean and neat. We would highly recommend them.

He was on time and completed job in five(5) days. He was cordial and did his job.

Mary Jo came out to our home to show us the product in Mid March. My husband is an engineer and VERY picky about details. We were both impressed with the process and decided this was the best option for us since we had no interest in ripping out our cabinets and risk damaging our existing granite. Mary Jo helped us to decide what we wanted to change about our existing lay out and helped us to choose our cabinet style and color (parchment). We were not expecting to be able to get the project started until June, which was okay because we had a big graduation party planned for May. To our surprise we got a call from the office saying they could start May 6 and that the project was expected to take a little over a week. Even though our party was late May, we decided to go ahead with the project. In early April, Jason came out to take measurements and gave me some advise on the direction of door swings and other details. On May 6 our carpenter Brandon arrived at around 10am and immediately started working. The first few days Brandon was only there for about 4-5 hours, and to be honest I was a little nervous about the project getting done. He worked the entire time he was there and was neat and polite. He was also meticulous and very detailed and when he left at night there was no mess. Actually there was practically no mess at all during the entire project, he cut pieces in our garage and that is the only dust he created. By Friday things were looking pretty good and I assumed I would see Brandon on Monday morning, but before he left he asked if he could work Saturday and Sunday(Mothers Day). Well I could think of no better Mothers Day gift than my kitchen being completed-and it was, by Sunday evening Brandon was finished! The next week I requested that one of the doors be restricted so it couldn't bump into our corner cabinet and Jason arrived the nest morning with a fix! We are so happy with the way our kitchen looks as well as the quality of the materials and craftsmanship. Our experience with American Wood Reface was positive from beginning to end and I would use them again in a minute! Our party was this past Sunday and everyone loved the kitchen, they truly did not believe we did not get completely new cabinets. Great experience, awesome kitchen!

Chose this company after looking at a neighbor's kitchen they did two years ago. Overall, our job went very well. Took longer than expected due to our cabinets not being level, plus larger than normal custom cabinets that extend all the way to the ceiling - 8 1/2 feet - no soffits. Terry worked on Saturday and Sunday and finished Tuesday evening - total 9 days. Workmanship was excellent - could not be better. Would recommend them to anyone. Quality of finish is great - much better than our original cabinets. We got white painted cabinets, with gray granite countertops and white subway tile backsplash with black and gray accent tile. All goes great with our new stainless appliances. Their use of wood, while more expensive than the usual veneers, thermofoils, or laminates, makes for a much better looking and durable kitchen. Combined with the lifetime warranty on the finish, you can't go wrong. Wish we had done this years ago.

The quality of work and professional manner that was demonstrated by the crew is a rare find these days! Will definitely recommend this company to family and friends. We love our new kitchen!

Brandon, the carpenter, was on time and very efficient. Cleanup every day was exceptional. Kitchen down time for basic needs minimal. The finished product reflected attention to detail and pride in his work.

Good experience, I would use AWR again and recommend them to anyone.

Our carpenter was on time. Pat’s work was outstanding, his joints are hand cut and some of the best I have seen. When our son came over he could not believe all the joints were hand cut, they fit so well. American Wood is expensive, however with work like pat’s, you will be very happy with the look of your new kitchen.

I cannot say enough good things about our experience and this company! Wish I could rate them an A+. The salesperson Mary Jo was excellent, extremely thorough and informative, but not pushy. She brought a lot of samples, and explained how the quality of the product differs from the competitors. We quoted five other cabinet builders and refacing companies, and the quality/cost cannot be matched. Prior to our cabinets being installed, the owner, Jason, communicated with us to ensure we received stain and door samples. He was very responsive, polished and professional, and from my experience this is very rare in the home renovation/ construction industry. There were a few very minor issues, and he took care of them right away. Our installer, Ken, was very personable and did a great job. He cleaned up everyday, was polite and always communicated where he was in the refacing process at the end of the day. The tile installer, Bob, was also fantastic and I plan to use him again.

The kitchen came out great. The craftmanship and quality of the recovering of the cabinets was exactly as promissed. Terry there craftsman did a fantastic job.

I did contract with the the company.

We were very pleased with the work done and the with the professionalism of the company. Work was completed in a timely fashion, and in the time frame quoted.

They really did an excellent job. Jason, the president of the company, actually comes out to your house to check it out and to ask you questions. He is very personable and concerned about the work. I would highly recommend them.

It went very well! I am proud to show off my cabinets. When we noticed a slightly misaligned door, Ken was here in no time and fixed it perfectly. Good guy and great job!

The positives:1) From the examples of their work seen at the show, I believe that they are most capable of high quality refacing and custom cabinetry work. 2) The salesperson arrived very promptly, was organized, and was well prepared for her visit with a car trunk full of samples, Before she left (2.5 hours later), she had written out a detailed estimate of the work to be done (for the kitchen only) listing materials to be used and the exact costs. We ran out of time and could not address the half bath part of the project. Their estimated price was higher than what we paid a different company for this work. The negatives:1) We needed design guidance for our project. Every question directed to her regarding choices of materials, combinations of materials, or design was answered by "that is a matter of personal choice." Which, of course, is true. But didn't help us. All the samples were taken away at the end of the appt. To me, seeing the woods, stones, tiles, etc., in a variety of light conditions is very a important step in the process of making the final selections.2) They did not do electrical work (we needed additional lighting added in the ceiling and under-cabinet). They did not do flooring. (I felt this was problematic as choosing that needed to be addressed at the same time as making the other choices.) They did not do painting, and we needed that . We would need to provide the sinks, fauctes, appliances etc. separately.3) The salesperson indicated that once we began the work, we would be sent over to the company that they work with for granite counter work to make our selection. Again no design guidance provided. I think if you know exactly what materials, colors, fixtures, etc., that you wish to use in your kitchen or bath and are willing to be your own general contractor and select your own electrician, flooring, fixtures and painting contractors, these folks would likely be good to work with.

It went very well and we are very happy with results.

American Wood Reface had a showroom space at the IX Center this spring. I requested and received a free estimate to have my outdated and ill constructed cabinates refaced. The selection was well thought out and the pricing was very fair for the quality of their product. I agreed to a contract and was given a start date. The cabinates were measure exactly and the information entered into their computer. A week before the installation I was given a full and helpful explanation of what to expect and what small part that was mine to prepare. All along there were no suprises. The professional carpenter that worked on our cabinates was also punctual, curtious and tidy. The entire process was enjoyable. Every stage of the process was communicated and completed on time. For all of the reasons stated and more I will definately recommend this company and their product. The transformation of the room and the quality of work received will be enjoyed for many years.

I had bought a new home and was interested in having my cabinets refaced as I thought that would be much cheaper than having new ones put in. Boy was I wrong! After having the representative review my kitchen and and choosing the base model cabinet facing the estimate came to just under $10,000. Ridiculous! Especially since I was able to get my cabinets completely replaced, have new granite countertops put in, and new stainless steal appliances for just over $15,000. Everything I purchased is of good quality, the cabinets are real wood and my price includes the labor it took to put everything in. This company is simply a rip off and I would not recommend them to anyone.

The work was well done. Unfortunate Brandon missed 2 days due to illness and usually arrived - less than expected. So a 5-6- day project turned into at days.

A very palvtess experience from start to finish - everyone (estimator / sales person owner/ meaver & carpenter) was professional, patient on-time & did abeautiful work, i hope to use this company again soon to replace my bathroom carpets.