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ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

150 years of trusted experience

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
33%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
3.7
professionalism
4.3
responsiveness
4.7
punctuality
4.8
Showing 1-6 of 6 reviews

Carol A.
11/2016
5.0
home security systems
  + -1 more
Very well. Technician was polite and very well trained. He had the equipment on his truck, and worked diligently to get wiring properly placed in a 125 year old house. A good experience.
Description of Work: Install new security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rae K.
08/2014
5.0
home security systems
  + -1 more
Salesperson was a very nice guy. We knew pretty much what we wanted and ADT from my research was the way to go. This was confirmed after our initial meeting. Installation crew was awesome, provided additional information on products, how to set up system, etc. No issues, great service thus far. $1000 is for the 2 year contract with them.
Description of Work: Sell and install ADT Security System.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ADT Security Services
Hello. We appreciate the positive feedback. Should the customer require any assistance, please email us at AlwaysThere@adt.com and we'll be happy to help. Thank you.

Lora C.
06/2012
5.0
home security systems
  + -1 more
They are really a solid, good company. I got a price from a competitor and asked ADT if they would meet the price and they ended up cutting my bill in half. They are stable and have a good reputation; I like the services they provide. They have good customer service.
Description of Work: I use ADT Security Services for my security alarm service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28

Eamon K.
04/2012
4.0
home security systems
  + -1 more
I regretted signing up with them and I thought it was over priced. I will not use them again in the future.
Description of Work: They provided me with home security services.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$45

Elizabeth G.
04/2012
4.0
home security systems
  + -1 more
They offered a special and that was a reason I went with them.
Description of Work: I use ADT Security Services for alarms.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28

Wendy K.
04/2012
2.0
home security systems
  + -1 more
When I got divorced, the company refused to take my ex-husband’s name off the form, even though I insisted that I owned the house. They made me call him, something I did not want to do. It’s been a long time since I ended the contract. They were very unhelpful. At the time, I didn’t know how much money I had, and I didn’t want to pay the annual fee for the service. It was a pretty large amount, and my husband was the one who initially signed the contract with them. The installation was fine. A couple of times we had a false alarm, because the alarm was extremely sensitive.I will never use them again.
Description of Work: I used ADT for my alarm system about eight years ago.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$400


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Home Healthcare - Medical Alert Systems

    FAQ

    ADT Security Services is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, ADT Security Services does not offer free project estimates.
    No, ADT Security Services does not offer eco-friendly accreditations.
    No, ADT Security Services does not offer a senior discount.
    No, ADT Security Services does not offer emergency services.
    No, ADT Security Services does not offer warranties.
    ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM