ABLE MASTER

Able Master showed up within a couple hours, and quickly solved the problem for the price agreed on over the phone. Great local family business for many generations. I highly recommend them.

unknown

Our old sump pump broke while we were gone several hours and upon our return, we had 2" of water on the basement floor. I had a gravity back-up sump on the system, but that failed also. I called the company that previously did sump work for us and they would not be able to get a tech to us for several hours. Able Master was my second call and the owner said he would be there in 1/2 hour. He immediately replaced the old sump with the new. Though the water was subsiding from the basement soon after, there was still significant water in the well when he left. He said a lot of water had accumulated around the home because of the high water table and that should subside overnight. However, the next morning, the well was still full and water was lying on the cellar floor around the well area. Though the new pump was still pumping, keeping the majority of the basement dry, I called Able and he came back out and tried to drill out the pipe leading to the street storm sewer. When he could only get the drill about 6' out, he knew there was a stoppage and/or breakage somewhere in that line. Despite impending rain and hail in the forecast, he immediately secured additional help, dug an 8' hole outside the basement wall and discovered a major break in the sump line which he repaired in knee-deep water and among shifting soil and stone. He went way above what he needed to, as a tractor would have been a more efficient way to do this. However, he knew he could not get one on short-notice so he took care of the situation as best he knew how. We certainly appreciate his efforts and highly recommend him to anyone else seeking drain/plumbing services. One more outstanding facet of his business: when you call the Able Master phone number, the owner answers the phone. There is no tedious menu to navigate and that is a true blessing when you have water pouring into the basement!