Tower Industries Ltd

our builder did not allow us to pick granite slab. We were disappointed with look of granite and fishures. Tower informed us that it was just the natural defects in stone. We were disappointed that our builder didn't offer us the opportunity to select slab. Builder and Tower offered to allow us to purchase new slab to be installed with some discount. tower came back and re polished counter. We accepted as is.

Sales rep came to house with samples so I could match kitchen granite with some other granite I already had. Was very helpful. Was able to tour their facilities later to pick out granite remnants for the small bathroom vanities. Got a great deal and saved money by picking out higher end remnants for the bathrooms because the vanities were small. Installers were excellent and did a great job.

The rep that came out, Dean, said he would give us an estimate by the end of the day (Friday). He was supposed to give us a quote on three different colors of granite. Wednesday of the following week, he emailed us a quote for only one color. Never heard from him again, which is fine because the quote from them was by far the highest we've gotten from five different companies. His quote was the "on sale" price as well. This was the second estimate we got from them. The first one was about six months earlier and $900 less not on sale. Also, his square footage estimate was 8 more square feet than the other guys. Not impressed with them in the least.