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Home Appliance Co

Appliance Sales and Installation, Appliance Repair

About us

Retailer of major appliance manufacturer products offering service for the product we sell.

Business highlights

50 years of trusted experience

Services we offer

Financing available. Extended Warranty available. Free local delivery. Installation of the built-in product we sell (subject to fee for T&M). Service after the sell.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-15 of 15 reviews

Bonnie B.
09/2015
5.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W.
02/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Serviced a 7 year old Whirlpool refrigerator purchased new from them along w/extended warranty. The service manager and technicians were friendly, helpful, answered all questions to my satisfaction and the appointment time met our needs. The cost was reasonable for the service provided. Have been a long time customer of Home Appliance and highly recommend them for appliance purchases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephen S.
01/2015
5.0
appliance sales
  + -1 more
No problems.
Description of Work: Install dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Danny S.
12/2014
5.0
appliance repair, appliance sales
  + 0 more
Knowledgeable sales people and service technicians. Very competitive prices. No high pressure or attempts to up sell. Always on time and called ahead when coming. No charges for delivery or old appliance haul-away. Excellent follow-up service if any problems. Have purchased from them a number of times and will continue to go back.
Description of Work: I purchased and they installed all new appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lauren H.
12/2014
5.0
appliance repair, appliance sales
  + 0 more
The technicians were prompt and professional. I would gladly use again, especially since they stand behind what they sell.
Description of Work: Replaced an oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fallon N.
08/2014
5.0
appliance repair
  + -1 more
Great service! They were in and out, professional, well priced and on time! Could no ask for more and will use for all future large appliance projects :)
Description of Work: Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Juanita M.
06/2014
5.0
appliance sales
  + -1 more
There was a problem with the dryer the first time I used it...they immediately sent another. Every thing has been perfect since.
Description of Work: We purchased a high efficiency Frigidaire washer & dryer. We have also had services done by this provider and always found their work to be first rate and reasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Gail H.
06/2014
5.0
appliance sales
  + -1 more
They were pretty good. They offer layaway. Their punctuality was pretty good and they were professional.
Description of Work: I bought a washer and dryer from Home Appliance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$800

Joyce G.
06/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: We purchased a (floor model) dryer. Everything went well and I love my new large drum dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Annette T.
02/2014
5.0
appliance repair
  + -1 more
replaced part, repaired fused terminal.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Robert H.
06/2013
5.0
appliance sales
  + -1 more
Provider came to the house on time and installed the washer quickly and correctly
Description of Work: Purchases and had installed front loading washer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lisha W.
05/2013
4.0
appliance sales
  + -1 more
They are a good company. They will haul away my old appliances for free. They are pretty reliable and fair priced. They have expanded knowledge because most of them have been there for years. The staff was friendly, knowledgeable, on time and punctual.
Description of Work: I used Home Appliance Store for appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia F.
12/2012
5.0
appliance sales
  + -1 more
Salesman helped us find stove that would meet our needs. He's been with store 20 years which meant a lot.
Description of Work: We needed a new gas stove and wanted to buy from a local company that provided service. Impressed with sales person and delivery free and quick. Positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Deborah B.
02/2012
5.0
appliance repair
  + -1 more
They were pretty good.
Description of Work: I used Home Appliance Co Inc of Massillon for dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TIM S.
06/2009
5.0
appliance sales
  + -1 more
I had a good experience with them. I visited three other places before buying it from there. They know what they are talking about and other places didn't have much information about dishwashers. They are very professional, efficient and they have a very good reputation. They also do the servicing of the appliances. The customer service is very good. The sales person explained the difference between the different types of dishwashers and he answered all my questions. I am impressed by them.
Description of Work: I bought a dishwasher from Home Appliances Co Inc of Massillon about two and half months back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    406 Erie St N, Massillon, OH 44646

    http://homeapplianceco.net

    Service hours

    Monday:
    8:30 AM - 8:00 AM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 8:00 AM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    Home Appliance Co is currently rated 4.9 overall out of 5.

    Monday: 8:30 AM - 8:00 AM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 8:00 AM

    Friday: 8:30 AM - 5:30 PM

    Saturday: 8:30 AM - 4:00 PM

    Home Appliance Co accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Home Appliance Co does not offer free project estimates.
    No, Home Appliance Co does not offer eco-friendly accreditations.
    No, Home Appliance Co does not offer a senior discount.
    No, Home Appliance Co does not offer emergency services.
    No, Home Appliance Co does not offer warranties.
    Home Appliance Co offers the following services: Financing available. Extended Warranty available. Free local delivery. Installation of the built-in product we sell (subject to fee for T&M). Service after the sell.

    Contact information

    406 Erie St N, Massillon, OH 44646

    http://homeapplianceco.net

    Service hours

    Monday:
    8:30 AM - 8:00 AM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 8:00 AM
    Friday:
    8:30 AM - 5:30 PM
    Saturday:
    8:30 AM - 4:00 PM