Nixco Plumbing Inc

Best experience we have had compared to any vendor. Kris and John were extremely professional, courteous, friendly, sincere and fun to work with. They did a fabulous job. Thanks a lot!

The technician was on time, was knowledgeable and answered our questions.

In the process of a kitchen renovation, we got new countertops, a new sink and a new faucet. Russ and his helper (whose name I can never remember for some reason) came within the window I was given when I made the appointment. They got to work right away and about an hour later I had a functioning kitchen sink again. They even re-installed an existing garbage disposal. They were efficient, professional and cleaned up after the work was done. I will never hire any other plumbers than Nixco Plumbing.

We were updating the vanity in our powder room. We scheduled Nixco for two visits namely (1) to instalI shutoff valve and (2) to make connections after new countertop and sink were in place. I did the tear out of the old countertop prior to Nixco's arrival, had the cabinets cleared out making access as easy as possible. I had towels in place for any leaks and had the main supply shutoff and pipes drained prior to the plumber's arrival. He replaced shutoff valve in 30 min. I realized after he left that we had a coupon that I had forgot about. Called them back the same day and the service manager denied request to apply the coupon. We are repeat customers and we prep'd the job to reduce their time on site. We told them we were disappointed in this lack of flexibility relative to a coupon. After the new countertop and sink were installed, I mounted the valves. Nixco came back the next day to install sink drain and make final connection of the supply lines, which they did in short order. They tested and all seemed fine. A couple weeks later we had some moisture in the cabinet and they reinstalled the drain pipe with plumbers putty instead of the manufacturer's gasket and that problem seems resolved. No charge for the followup visit to correct the leak.

A friend recommended him. The work was excellent. but I thought the price was high. To replaced a bathtub valve was as much to replace a water heater.

Both services went very smoothly. John arrived when expected, got right to work, explained what he had done and was very pleasant. Would definitely call Nixco again.

My kitchen faucet was leaking. The technician determined that the best solution was to replace it and I agreed. He then showed me several options and I selected the one that was the best fit for me.

It took one day to complete the work. There was one person who came to do the work.

Our hot water heater was old and we determined it was better to get new one rather than replace parts. Nixco removed the old one, installed new within several hours. Installer repositioned the new one for more efficient use of space and area was totally clean when he left.

I'd give them A across the board and I would use them again. They were on time, knowledgeable and fixed the problem.

The first warning sign was that the technician did not seem to understand why we wanted to replace the plumbing (there's a good reason PB is off the market now). Next he seemed not to grasp what a whole house repipe is. He finally quoted $3000 to half-*** the job with Sharkbite fittings (which I've been doing for free up until now) in just two bathrooms, and that was with me doing the drywall work myself. And finally, he charged me $40 for the trip. I don't think a trip fee is unfair, but I would recommend that you prescreen the technician before he comes out to make sure he even knows how to do what you need. My ratings are based on the actual call. I think professionalism is not just courtesy, but having the knowledge to serve your customer adequately. Responsiveness: why use expensive copper instead of PEX? No explanation. My rating on price reflects the quote, however.

Nixco did an awesome job! I had a flood in my basement on a Sunday, due to (what I later found out) was a blockage in my sewer line. They came out 3pm on a Sunday and stayed until the job was done at 7pm. I could not use any water , including the toilets, so I was in dire straights. He snaked the pipe 125 feet into the yard and removed the blockage. All water was turned back on and we were a happy family

When I when I returned from vacation, i called the Nixco owner. I could tell from the beginning of the conversation that he was not going to adjust the charge even though they were not able to solve the problem and his worker was at my home for about 30 minutes. The guy spent more time in the truck preparing my bill than he did trying to fix my clog. I called another plumber and the pipe was replaced for $515.00. There is no way I would trust Nixco again. I will never call them again.

It only took him about a hour to complete the job and he was very nice. I just felt that the price was a little high for the amount of work and parts that was used. I feel a fair price would have been closer to $350. Again I would like to say everyone I dealt with was great, very professional and they came out quickly to resolve my issue.

Professional and courteous service provided. Evaluated the existing water heater and expansion tank. Explained options and answered questions knowledgeably. Quoted pricing and warranty. Removed the old water heater and expansion tank and cleaned up completely and in a timely fashion.

Office would not quote a price, not even a ballpark estimate. Plumber stated a fixed price to remove and install new faucet. Stated the price was fixed for this type of work. We told him that his office wouldn't give a price and he restated that is was the standard price. So we paid the service call and went elsewhere.

The technician stated that "a lot of drywall was ripped out of this house and all the plumbing was torn out and replaced" because "all the houses in West Chester had copper pipes and got pin holes". The owner of the house had occupied it since its construction and no plumbing whatsoever had ever been replaced or drywall removed. The house had never had copper plumbing. The technician was totally incompetent and his irresponsible statement cost both parties a great deal. I would place absolutely credence in anything stated by a representative of this company.

Awesome service. Very professional and super quick. Will call again if I need a plumber.

I kept having a stopped up toilet, the service man recommended I replaced it, which I did. I have been very pleased with their service. They installed water softener which i am also very pleased with.

We have been Nixco customers for over 20 years. Nixco did the original plumbing when we built our house and we always called them for our plumbing issues. Originally they were reasonably priced, but over the last few years their prices have become exorbitant. Our sump pump stopped working the evening of April 6, 2015 after a day of very heavy rainfall. We were concerned that the basement would flood but decided to wait until the next morning to call a plumber. We called Nixco early the next morning, explained our problem, and as promised, they sent a plumber with a replacement sump pump later that day. All the plumber had to do was unplug and remove the old one, put the new one in the same space and plug it into the outlet on the wall. He wrapped some tape around the pipe to keep the wires from dangling - but that was it. To our shock, we were charged $592.70 (after a $25 discount because we had a coupon) for a sump pump that retailed for $150 (we looked up the model and price) and about 15 minutes of the plumber's time. The entire transaction, from the time the plumber entered our home to the time we paid the bill took about 30 minutes. He did explain the price before installing the new pump, but water was beginning to run out of the sump pit onto the basement floor. We were able to get through the night without a major problem and didn't want to push our luck any further. At that point, the choice was either a basement full of water or the $600 sump pump - . . .we paid the money! We contacted a manager at Nixco to express our dissatisfaction with the price and got a "duly noted" response. We will not use Nixco again. We have not had issues with the quality of their work, but there hasn't been anything special about it either. I am sure we will find other plumbers on Angie's List that offer equal or better quality for a much fairer price!

They are a super good company!! I would definitely will hire them again if I have a need for them. I did like that we got a complete explanation of the problem and how to prevent it in the future. They were also very reliable and friendly.

Excellent. I've had work done by the company twice.

Went well. The plumber was experienced, professional, and kept this work area clean.

I was about to leave for the airport for a 6 day trip. Our shower stall clogged and we had water backing up everywhere in our master bathroom. I had to leave my disabled husband to deal with it. We had used Nixco (pricey but satisfactory) before so he called and the girl said she would call the plumber and he would call back with his arrival time. My husband waited hours and finally got a call from the plumber saying he was in the ER and "should" be getting out shortly. Said he would call back when he knew more. Now it is Saturday night and my husband can't use any of the bathrooms on the first floor. The plumber called back again late Sat. night saying that he was too sick and not able to come. In the meantime, a call was made to the office but the girl said that the "sick" plumber was the only one they had on call. "If" she could find someone else, she would call the house. Finally, Sunday morning, my husband called another company and they had the problem solved within a few hours. Needless to say, we won't be calling Nixco again. I was never going to write a review but Nixco told Angie's List that we were a customer and Angie's List kept bugging us for a review.

It didn't go well. They cut an unnecessary hole in the ceiling. I also had them repair some caulking in my shower, and it looked terrible. They sent someone back out again to fix it at no charge, and even then it didn't prevent leaks. I ended up calling someone else. They did the original plumbing in my house so I thought I would have them back out. However, I'll never use them again.