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LAUX PLUMBING LLC

Plumbing, Water Heaters, Wells and Pumps,

About us

Full Service Plumbing. Owner Operated.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

REPAIR PLUMBING, WATERPROOFING BASEMENTS, GAS LEAK REPAIR & WATER HEATERS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 299 reviews

Larry S.
12/2016
5.0
plumbing, water heater repair
  + 0 more
Went well. I wish the company took credit cards.
Description of Work: Replaced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$950

Sheila B.
10/2016
5.0
handyman service
  + -1 more
Great. He would me the pipe that burst and replaced in a timely manner
Description of Work: Replace outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kelli R.
10/2016
5.0
handyman service
  + -1 more
Very well. Jerry arrived on time and brought a second helper so it went really quickly. He was informative and helpful. Efficient
Description of Work: Some drains unclogged and several bathroom fixtures replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Evelyn K.
10/2016
5.0
water heater repair
  + -1 more
It went well. The price is a little bit high.
Description of Work: I used Laux Plumbing to install a water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Michelle J.
10/2016
5.0
handyman service, plumbing
  + 0 more
Punctual, professional, careful to not make a mess. Had an issue with the handle being installed too tightly on first apt that I could not turn it off and on w/o great difficulty. Called them back, they came back out quickly and loosened it up for me, making sure this time it was all okay. Great job!
Description of Work: Exterior faucet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew H.
09/2016
5.0
handyman service, plumbing
  + 0 more
It went fantastic! From the first phone call to the service call, we were thoroughly impressed!
Description of Work: We needed to have our kitchen sink reopened because of a clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Greg M.
09/2016
5.0
plumbing, water heater repair, wells
  + 1 more
Excellent. They were efficient, very polite and helpful.
Description of Work: Install backup sump pump and a new sump pump, replace prsssure relief tank on water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,165

Carrie T.
09/2016
5.0
plumbing
  + -1 more
Jerry arrived on time, and completed the work within the predicted time frame. He was efficient, courteous, and did a wonderful job. We've found our go-to plumber.
Description of Work: Replaced pressure regulator to main water valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
07/2016
5.0
plumbing
  + -1 more
Since I had a leak with my old Delta valve, the plumber showed up later in the afternoon of the day I called and placed caps on the supply lines to tub valve so that water could be restored to the rest of the house. A return visit was scheduled to replace the valve. The service was performed neatly with high attention to detail. The service provider was courteous and professional.
Description of Work: Had to replace tub/shower faucet-valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
07/2016
5.0
plumbing
  + -1 more
Excellent. They called ahead to let me know they were on the way. The work was done quickly and well.
Description of Work: I had three outdoor faucets replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Sarah A.
07/2016
1.0
plumbing
  + -1 more
Difficult to reach by phone. Would not travel 30 minutes from primary location to provide service. That should be advertised before purchase.
Description of Work: Plumbing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Response from LAUX PLUMBING LLC
I called the customer right away, we played phone tag for 2 days. She even said that she is not easy to get hold of. I am sorry that we did not talk sooner. I am located on the north side of Kings Island. It is 45 minutes each way, on a good day to get to Bellevue KY.

Stacy H.
07/2016
5.0
plumbing
  + -1 more
Excellent work done quickly and affordably. Will definitely be calling again. This is my second time using Laux Plumbing.
Description of Work: Had a new garbage disposal installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Anita G.
07/2016
4.0
plumbing
  + -1 more
Jerry was very courteous, arrived on time. Job was completed and everything is working properly. He had to tear into the wall to access. Area cleaned up before he left. Very good job!
Description of Work: Needed entire shower plumbing replaced in my basement. Faucet etc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita G.
07/2016
5.0
plumbing
  + -1 more
They were on time, the faucet did not need to be replace. It was fixed and they made sure there was no leaks at all. They did very good work, I was satisfied. I will be using them again soon for some additional work. Thanks!!
Description of Work: Faucet outside of house replaced or fixed. My grandson tried turning on the faucet with a hammer!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

John M.
06/2016
5.0
plumbing
  + -1 more
Very well, the new toilet was installed with no issues.
Description of Work: Change toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

jeri P.
06/2016
5.0
plumbing
  + -1 more
Very professional, prompt and courteous. I purchased a deal to replace one outdoor faucet but I actually had two in need of repair. Jerry repaired them both and didn't charge anything extra. Very impressed with his service and would definitely use again.
Description of Work: Replaced two outdoor faucets.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165

Jeffery A.
06/2016
5.0
plumbing
  + -1 more
On time, professional, courteous, and extremely knowledgeable. They came to replace the leaky front faucet on our home. That same evening, the supply line to one of our toilets broke and began spraying everywhere. They came out the very next day to make the repair and to look at each of our other toilets in the home to ensure that the same phenomenon did not occur elsewhere. They also diagnosed a failing water pressure reducing valve (PRV). My wife and I have been looking for a good plumber in Springboro since we moved here, and we will definitely be using Laux Plumbing again.
Description of Work: Replaced front faucet on house, fixed ruptured supply line on toilet, replaced internal fill mechanism and replaced flapper in additional toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

RUTH J.
04/2016
5.0
plumbing
  + -1 more
He came out and was very punctual. He worked fast and efficiently and was very courteous. I bought his deal for $99 through Angie's List and he only charged me the $99, not anything extra. I was very satisfied and plan on recommending him to my daughter.
Description of Work: He tightened a bolt where we thought I would need a new seal on one toilet. I thought that the other toilet would need new guts but he fixed it without replacing anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tim O.
01/2016
5.0
plumbing
  + -1 more
Jerry and Andrew arrived on-time, identified the problem within 10 minutes and fixed the leak all within 30 minutes.
Description of Work: Repaired leak in upstairs bathtub..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sharon C.
01/2016
3.0
plumbing
  + -1 more
I had another dishwasher. I was going to replace the one that was in there because the one that was in there did not work. Andrew went out there and he fixed the little leak underneath the sink. But he didn't look at the dishwasher. So, I called his daddy and said, "Your son went out there. But he didn't fix the dishwasher. There were three things I told you guys I needed done." He goes, "Well, we'll take care of it." But by the time he went back out, there was also a leak on the dishwasher and they had water all over the kitchen floor. Kitchen floor was linoleum, but, the floor beside it, in the dining room was laminate and the water went under the laminate and destroyed it. He did fix and put the dishwasher in. There were no additional charges. The cost was fine. It's not that they didn't want to get to it on time. They may have had some scheduling issues with the tenants.
Description of Work: I purchased a big deal from them for $175. They were the ones that did the dishwasher and plumbing leak.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Julia K.
11/2015
5.0
plumbing
  + -1 more
I should have done the work sooner. They were fast and friendly, explained the corrections needed, good job, good price!
Description of Work: fxed leak in toilet - installed new flange, toilet adjustment, sink stopper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

TIMOTHY S.
11/2015
5.0
plumbing
  + -1 more
Andrew found that a small part in our toilet had to be replaced to keep it from flooding our floor. He had this part in his truck and immediately fixed the toilet for us. He did not charge us for this repair...that has never happened to us before! Laux also did a great job for our son and daughter-in-law by replacing their leaking, old garbage disposal. We definitely have Laux Plumbing on our preferred vendor list!
Description of Work: Laux Plumbing responded to our phone call requesting a repair to a toilet quickly. Andrew completed the work 24 hours after our initial phone call. He arrived on time, did the work quickly and professionally, and didn't charge us for the repair. We would definitely use Laux Plumbing again in the future. This is the second time Laux Plumbing has done plumbing repair work for us and they provided excellent service both times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian C.
11/2015
5.0
plumbing, water softeners
  + 0 more
Great experience. Reasonably priced, efficient, and professional. Would use again.
Description of Work: Install water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Spencer B.
11/2015
5.0
gas leak repair
  + -1 more
Laux did not offer the service we wanted to have done- ejector system. Have used for a previous repair and they did it well.
Description of Work: Laux did not offer the service we wanted to have done- ejector system
Rating CategoryRating out of 5
Yes, I recommend this pro

Suzanna S.
11/2015
5.0
basement waterproofing, plumbing
  + 0 more
After playing phone tag for a couple weeks, Jerry and Andy, his son who, were both very nice and friendly, came on time to fix the outdoor leaking spigot. A couple days prior to their visit, the plastic tubing to my refrigerator for water and ice had started leaking through my basement ceiling. We turned it off and decided to wait for Laux Plumbing to take a look at it. They came and changed the washer on the outside spigot (10 min) and then put new copper tubing to the refrigerator (45 min). We turned the water on and the spigot started leaking again. They put a different washer in the spigot outside (10 min) and it seems to have stopped leaking. The invoice was $200. I had already paid $135 for the replacement of the outdoor spigot. They credited that amount and told me to call if the outside spigot started to leak again (work was guaranteed for a time). If that was the case, they would have to cut through drywall in the basement to get to the outside spigot to replace it completely.
Description of Work: Hired to switch out an outdoor faucet that was leaking, I paid the amount in advance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

4932 APPALOOSA TRL, Mason, OH 45040


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
33143
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
04/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Handyman Services,
Natural Gas Lines,
Basement Waterproofing,
Water Filtration and Softening,
Lawn and Yard Work

FAQ

LAUX PLUMBING LLC is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

LAUX PLUMBING LLC accepts the following forms of payment: Check
Yes, LAUX PLUMBING LLC offers free project estimates.
Yes, LAUX PLUMBING LLC offers eco-friendly accreditations.
Yes, LAUX PLUMBING LLC offers a 10% senior discount.
Yes, LAUX PLUMBING LLC offers emergency services.
Yes, LAUX PLUMBING LLC offers warranties.
LAUX PLUMBING LLC offers the following services: REPAIR PLUMBING, WATERPROOFING BASEMENTS, GAS LEAK REPAIR & WATER HEATERS.

Contact information

4932 APPALOOSA TRL, Mason, OH 45040


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM