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LAUX PLUMBING LLC

Plumbing, Water Heaters, Wells and Pumps,

About us

Full Service Plumbing. Owner Operated.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

REPAIR PLUMBING, WATERPROOFING BASEMENTS, GAS LEAK REPAIR & WATER HEATERS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 299 reviews

Gabe T.
06/2014
5.0
plumbing, wells
  + 0 more
Very friendly father and son team. Prices were excellent, even for the Sunday afternoon emergency.
Description of Work: We have had Laux out to the house twice. Very pleased on both occasions. The first was to have a sump pump replaced, and the second was an emergency repair to a punctured water line. They also corrected some check valve issues when replacing the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Andrew F.
05/2014
5.0
plumbing
  + -1 more
Overall a good experience. They came quickly at the exact time they said they would. They did what they said they would do and charged what they quoted - which was a very reasonable price. Andrew was extremely knowledgeabIe, professional and courteous. I will definitely call them again when the need arises.
Description of Work: Replaced a hose bib, replaced a water meter valve, checked for leaks behind shower/tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

C. William M.
05/2014
5.0
plumbing
  + -1 more
I like him very much. He did a good job.
Description of Work: For plumbing, I use Jerry Laux of Laux Plumbing. He has installed some faucets, unstopped a sink. He put in a 4-inch soil pipe in the basement that had a crack in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tom N.
04/2014
5.0
plumbing
  + -1 more
Things went fine with them and he'll be back on Wednesday to deal with another issue. He showed up, was confident and got it done. The price was a little less but I don't know what the going price is for plumbers but it was okay with me. He was right on time and the quality of his work was excellent.
Description of Work: I used Laux Plumbing LLC last week for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Greg H.
04/2014
5.0
wells
  + -1 more
Jerry was great, he got to us the same day that we called and his price was fair.
Description of Work: Replaced sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas R.
04/2014
5.0
plumbing
  + -1 more
I called them Thursday mid afternoon with no hot water and water on the floor of the basement under the water heater. They came over that afternoon to inspect and we determined a new water heater was needed. They returned the next day around noon, removed the old water heater and installed a new one. Could not expect faster service.
Description of Work: Installed a new gas water heater in my basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

tammy K.
04/2014
5.0
plumbing
  + -1 more
They were able to schedule a timely appointment. They arrived when they said they would arrive. They did the job quick and clean. They were friendly and knowledgeable. They did the work for the price that they quoted which was a very fair price. Not much you can ask for in my opinion.
Description of Work: Removed and replaced 2 bathroom faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kevin T.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Excellent. Very knowledgeable. Will tell you what he is going to do and does it just like he said. Very honest and trustworthy. Cleaned up after his work too.
Description of Work: Jerry installed a new hot water heater and made all the attachments. Also had to change the pressure bladder

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Dick F.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
We're very pleased with the work the Laux men did. They were diligent and polite. For all the work involved, we felt the price was reasonable. We were able to go forth with our Christmas plans.
Description of Work: We called Laux Plumbing with slow drains and they came the next day. Mr. Laux and his son found that the slow kitchen/laundry tub drains were clogged at the connection to the sewer line. These connections were under the basement floor which made it extra difficult. It was necessary that they locate the underground sewer exit from the house to the main sewer line. Having no water with a few days left before Christmas made this an important repair for us. They worked an extra-long day on the first day and made good progress but need another day to finish the job. Since they already had a job lined up for the following day, they came the next day, Saturday. Again, lots of work due to the excavation, etc. After about 5 more hours, they finished the job and cleaned the area. All we had to do was wait for the cement to dry. Fortunately, by Sat. eve we had running water in the laundry and the kitchen. During this complicated drain problem, they demonstrated that they're very knowledgable, experienced plumbers. And, they're careful as they track through the house for their equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Debra W.
03/2014
5.0
plumbing
  + -1 more
During our frozen January our shower pipes froze twice! Unfortunately this all happened the week my husband was to have serious back surgery. When I explained the urgency, he was very accommodating to squeeze us in to repair pipes and change the shower head to a hand held to help my husband shower more comfortably as he recovered from surgery.
Description of Work: Repair frozen pipes & change out shower head

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris K.
03/2014
5.0
plumbing
  + -1 more
Followed up on our inquiry promptly. Showed up on time, performed the job requested promptly and professionaly.
Description of Work: Replaced kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathryn K.
03/2014
5.0
plumbing, water heater repair
  + 0 more
The plumber Jerry from Laux Plumbing LLC is great! I used this service for years. Basically he is friendly, reliable, knowledgeable and he got the job done.
Description of Work: Laux Plumbing LLC did work on my water heater, plumbing and changed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marian F.
03/2014
5.0
water heater repair
  + -1 more
The job went smoothly. They showed up on time and total installation time was under 3 hours. Owner wasn't sure if one part, that needed to be replaced, was in his estimate but replaced it anyway at no extra cost. Old and new units had to go through our house and they left no dirt. Work space was clean also when they finished.
Description of Work: Removed old water heater and installed a larger new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

sarah M.
03/2014
4.0
plumbing
  + -1 more
They were prompt and courteous. I had an issue with the sink draining unexpectedly and they were somewhat dismissive about it, however they did come out promptly to address my concerns and it was ultimately resolved to my satisfaction.
Description of Work: Replaced garbage disposal unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dale W.
03/2014
5.0
plumbing, wells
  + 0 more
Was punctual and thorough. Cost to replace the sump was appropriate.
Description of Work: Replaced primary sump pump and worked on the emergency sump. Also checked refrigerator water line pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

JEFF M.
03/2014
5.0
plumbing
  + -1 more
Replacing the shower cartridge went smoothly. Intent was to replace the facet cartridge but he could not get handle screw out so had to replace entire facet. He ran out and purchased a new facet and would of had it replaced in no time but my house is plumbed with PVC and he ended up breaking one of the lines. he repaired it quickly and was done in short time.
Description of Work: Replaced a cartridge and replaced a facet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Shirley H.
02/2014
5.0
water heater repair
  + -1 more
We we're pleased with their service.
Description of Work: They replaced our hot water heater and solved a problem with our sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

seth C.
02/2014
5.0
plumbing
  + -1 more
Jerry and Andrew completed this job perfectly. Pricing was extremely competitive, and their professional service second to none. I had used them once before, and would use them again in a heartbeat.
Description of Work: Laux plumbing installed all plumbing work for basement bathroom, including tub/shower, toilet sink. Also installed bar sink All work was permitted and approved through warren county combined health district.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,250

Jeffrey J.
02/2014
5.0
plumbing
  + -1 more
Very professional. Very informative. Extremely helpful.
Description of Work: Performed plumbing update on older home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Karen D.
01/2014
5.0
water heater repair
  + -1 more
The service was fine. Two employees came out to do the installation. Jerry and his son came out and they were here for about an hour and a half. They arrived on time, they were professional and they got right to work. It was one of the coldest day of the year and they seemed dedicated, because they left my home around 5:30pm and still had other jobs to do.
Description of Work: They put in a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Judith A.
01/2014
5.0
plumbing
  + -1 more
Great! Jerry Laux & his son are just so pleasant, honest and great to work with. I'm happy to have a plumber I can trust who will come when he says, does a good job, and cleans up so well after himself. And also is willing to explain what seems to have caused the problem and how to avoid. I've used this company many times and will continue to do so.
Description of Work: Cleared a basement drain pipe that was over flowing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Nathan W.
01/2014
5.0
plumbing
  + -1 more
Great. Have had him come out and fix several things. Always does a great job and tells you his honest opinion even if that means he doesn't actually get work out of it.
Description of Work: Fixed leaking shutoff valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald M.
01/2014
5.0
plumbing
  + -1 more
Jerry and his son did a fantastic job installing a whole house filter system (Aquios full house softener and filter system, model# AQFS220) on the main, 3/4" water line to the house. He also had to replace the main shut-off valve. Due to the position of the hot water heater to the main water line, he had to locate the filter about 3 feet to the right of the heater. This made the filter very accessible for changing out cartridges in the future. All totaled he installed about 6 linear feet of copper, 3 ball valves and the filter, while having to turn off the water at the street. Total time took about 2 hours. The work area was left clean and tidy. In short, a quality professional job for a good price. Would definitely hire again.
Description of Work: Installed a whole house water filter, and replaced the main shut-off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David K.
01/2014
5.0
plumbing
  + -1 more
We are a victim of the Great Thaw of 2014, and two of our pipes ended up bursting. According to my insurance company, and the water damage mitigation companies, plumbers were in short demand due to all of the claims. However, after contacting Laux, they made themselves available within two hours and had our home's water back on shortly after.
Description of Work: Repaired pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John G.
01/2014
5.0
plumbing
  + -1 more
Fine. I was appreciative that they could come out same day as call. Another plumber was booked out 5 days. Extremely punctual. Arrived almost to the minute of the estimated time, and called ahead to let know on the way. They remedied the problem, and put a temporary fix in place so we could use water. And will come back in spring to complete the rerouting of pipe that was not originally laid out very well by builder (a no rush project).
Description of Work: Evaluate burst pipe situation. Closed off exterior water so we could use water again in house. Will have work done in spring to have pipes rerouted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125


Contact information

4932 APPALOOSA TRL, Mason, OH 45040


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
33143
Trade License Locale
Ohio
Trade License Authority
Ohio Construction Industry Licensing Board
Trade License Expiration
04/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Handyman Services,
Natural Gas Lines,
Basement Waterproofing,
Water Filtration and Softening,
Lawn and Yard Work

FAQ

LAUX PLUMBING LLC is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

LAUX PLUMBING LLC accepts the following forms of payment: Check
Yes, LAUX PLUMBING LLC offers free project estimates.
Yes, LAUX PLUMBING LLC offers eco-friendly accreditations.
Yes, LAUX PLUMBING LLC offers a 10% senior discount.
Yes, LAUX PLUMBING LLC offers emergency services.
Yes, LAUX PLUMBING LLC offers warranties.
LAUX PLUMBING LLC offers the following services: REPAIR PLUMBING, WATERPROOFING BASEMENTS, GAS LEAK REPAIR & WATER HEATERS.

Contact information

4932 APPALOOSA TRL, Mason, OH 45040


Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM